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charge wrong

Avatar of Francesco140493
Casual Listener
2020-03-18 12:32 PM

good morning. I canceled my premium account months ago, but continue to charge me 9.99 euros per month. I don't have any other accounts and I'm not connected to Facebook. what can I do to not receive other charges and get a refund?

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Avatar of Lfown
Visitor
2022-09-14 12:40 AM

Iโ€™m currently paying for premium and it says my plan it free but Iโ€™m being charged for premium monthly. It wonโ€™t allow me to cancel because my Spotify account stated I have a free plan. 

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Avatar of Sebasty
Community Legend
2022-09-14 11:02 PM

Hey @Lfown 

 

Head over here to see what you can do to fix this issue ๐Ÿ™‚

 

Have a lovely day!

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