Answer:
If you're having connection issues with Spotify, try the following:
- If everything was working fine recently, it's worth checking @SpotifyStatus on Twitter to see if there's any ongoing issues
- Check that your router allows Spotify in- and outbound, and that your firewall software allows Spotify in- and outbound
- Check that Windows (if applicable) firewall allows Spotify in- and outbound
- If you have any anti-virus, anti-hack or any other anti-software installed, try to temporarily disable it, just long enough to test your Spotify issue
- (On Windows) make sure you start Spotify as admin
- Check your router and make sure UPnP is enabled. If it already is, turn it off, then on again
- Turn off your router, wait 10 minutes, then turn it back on again
Can't fix it? Here are some other options.
Try these troubleshooting steps:
Didn't help? Search for more Spotify Answers, or create a new thread and ask the Community.
