403 User not approved for app,

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403 User not approved for app,

StijnMeershoek
Casual Listener

Plan

Premium

Country

 

Device

Desktop

Operating System

Windows 10 and Mac OS

 

My Question or Issue

When I'm using the Web Playback SDK I'm getting a 403 User not approved for app error everytime i try to call the API, And yes I did add the user into the Users & Access tab in my developer dashboard for the app and I triple checked the email and name of the user, 

 

What could be the issue here?

1 ACCEPTED SOLUTION
Solution!

ohej
Spotify
Spotify

Hi!

 

We discovered a bug related to adding users which has now been fixed. Can you confirm if it works as intended now?

 

Note: There is a 5 minute delay, so if you're adding new users it can take up to 5 minutes before the changes take effect.

 

/Ole

View solution in original post

7 Replies
Solution!

ohej
Spotify
Spotify

Hi!

 

We discovered a bug related to adding users which has now been fixed. Can you confirm if it works as intended now?

 

Note: There is a 5 minute delay, so if you're adding new users it can take up to 5 minutes before the changes take effect.

 

/Ole

View solution in original post

brenmoon
Casual Listener

Hiya!

 

Can confirm it works now, thanks so much for the fast turn around 🙂

 

B

StijnMeershoek
Casual Listener
I can confirm it works now, thanks so much for resolving this very annoying issue

brenmoon
Casual Listener

I'm seeing exactly the same thing on /me even though I've added the test user. /me works absolutely fine for the app "owner".  I'm not implementing a play endpoint yet, but can confirm search api works fine.

Breysn
Regular

I am having the exact same issue. After my initial request here I now had the time to try it again and added all relevant users by e-mail and full name. (why isn't the e-mail not enough by the way?)
The response to the stated HTTP request remains unchanged.

spotifyjosh
Spotify
Spotify

Hi @StijnMeershoek, welcome to the forum. Which API endpoint are you calling? The API response body often has information you can use in debugging, do you see a message in the response body?

StijnMeershoek
Casual Listener

In the response body it says: "User not approved for app" It happens when I try to call either the Play endpoint: https://api.spotify.com/v1/me/player/play and the Me endpoint https://api.spotify.com/v1/me the Play endpoint being a PUT request and the Me endpoint a GET request, strange thing is the search endpoint does work, because it does return search results when I call it, (thanks for the quick reply)

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