Quota Extension Update

[kgmodi]

Country: US

Hello Spotify team,

I have put in a request for an extension quota for 2 apps -

App 1 - Playlist Genius AI (clientid - 3fa72a7c144d45918384ee91e36f0341) and

App 2 - Playlist Genius AI Pro (client id 5701724ebd9646dfbd2de17f58f2e9a1).  

Both the apps have been in review - App 1 (almost 5 week) and App 2 (2 weeks). Can you please provide some guidance on 

1. When can I expect a decision on the app approvals? 

2. Is there any information I can provide to your team to help with the approval process? 

[Ximzend]

Please be patient. This review process can take up to six weeks. (Source)

Also, you can read: "We will process your request within six weeks but it may take longer during peak periods." above the Start button of the Extension Request tab, before applying for one:

 

[kgmodi]

Thanks @Ximzend for the information. I'll wait.  Any ideas what are considered peak periods? 

[Ximzend]

I don't know when/what the peak periods are. You only known it is one when it takes more than six weeks.

[kgmodi]

Today is the start of the 7th week and I am still waiting for Spotify to make a decision on my request to increase the quota. Is anyone else experiencing such delays at this time? Is there a way to get an update? 

[blockninja]

I’m still waiting too. I suspect they’re being inundated with AI apps.

[kgmodi]

It could be. I also pinged the Twitter handle @SpotifyPlatform but haven't received any response either. 

[kgmodi]

When I checked my dashboard for App approval today, I saw the rejected decision. However, I did not receive any email with the reasons for rejection. Below is the message - 

"Your request submitted on May 3, 2023 did not meet all of our requirements.

Our review team sent you an email with the details of the rejected submission. If there are changes that can be made, you are welcome to revise the form and resubmit your application for review."

Does anyone know how to know the reasons for rejection?