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Submission issue: We didn't receive the email because we deactivate the email account by mistake

Submission issue: We didn't receive the email because we deactivate the email account by mistake

Plan

Premium

Country USA

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hi, I had a problem with the review process of my project, I hope you can help me.

My project was in the review process and we received the notification on the platform that the review process was finished and that it had been rejected, the message indicated that the details were sent via email, unfortunately by mistake we deactivated the email address a few weeks ago. We would like to see the details of the rejection of the extension request, we have now re-activated the email account associated with spotify developers so we would like you to please forward the information to us.

I hope we can count on your support to solve this issue @SpotifyCares 

Thank you very much, best regards

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