Upload preview error

TPCJAPAN_TheACE · 2024-09-23

Plan

Free

Country

US/Japan

Device

(Surface Pro 7, Samsung Galaxy S24 Ultra)

Operating System

(Windows 11, Android 14.)

My Question or Issue

I have been trying to upload the 100th and 101st episodes of my weekly podcast through Spotify for Podcasters. Episode 99 was uploaded fine without issue. However for some reason, after reaching 100% on the upload, when the system is preparing a preview, an error occurs and the preview can't be created.
It requests I reupload, but after trying that multiple times, I'm stumped.

Ximzend · 2024-09-23

Hi TPCJAPAN_TheACE,

Because it could have many reasons why it is not working, I recommend that you contact Spotify for Podcasters support through this page.

Note: send your question in English. They can only provide support in this language.

Let me know if they could help you, and if you have other questions.

XimzendSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

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