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"upstream request timeout" across multiple websites / embedded players / albums

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"upstream request timeout" across multiple websites / embedded players / albums

A number of our and our clients' websites are showing that "upstream request timeout" error for the last 24 hours. It's a bit random (some releases are embedding fine, others have this error). We've checked the URLs and replaced from a fresh share link, but no luck.

Before we replace all embeds with Amazon Music / Apple Music, we thought we'd check if this issue can be resolved swiftly.

008pc_9az6vx_0-1761729930557.png

008pc_9az6vx_1-1761729978694.png008pc_9az6vx_2-1761730033610.png

Different websites, different hosts, different locations, different users/internet connections.

We have checked and conclude that hundreds of albums are affected. Here are just a couple of examples:

https://open.spotify.com/album/4hYziwEvxqQwGJ7S9AUdnb?si=uFxBwgccS2OWmNAlVMea1w

https://open.spotify.com/album/2ckVecjBR3NgH2a790p3KX?si=eM-NUOszSeud1Rt5jEvC2g

 

 

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21 Replies

Thanks!

I am still having this issue (Sunday Nov 2, 2025, 5pm) across multiple sites where the embedded Spotify player is implemented and different team members, (in different locations) are having the same experience. It's also happening in my Spotify app (on Mac) when I try to generate the embed code for any album... 

Screenshot 2025-11-02 at 5.16.21 PM.png
Screenshot 2025-11-02 at 5.17.06 PM.png

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