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2 charges. One for premium other unknown

2 charges. One for premium other unknown

Platform

Premium student

Country

USA

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I am being charged for 2 different charges from spotify. One charge is for the amount of the premium student plan and the other charge is for over 20 dollars which does not coincide with any of the plans so I know I am not being charged for another account. I pay for spotify through Google play so there is no saved card through spotify. In my payment history on Google play there is only history of my premium account payments. However, once a month a charge of $21.39 is deducted from my account by spotify. I have changed cards but the charge continues. Does anyone know what this charge could be?

Reply
2 Replies

Hey @Cooper_L,

 

Thanks for reaching out.

 

It’s worth noting that some fraudsters have been known to disguise charges to look like they’re from Spotify.

 

To be sure, I’d recommend checking with your bank to confirm if the charge truly comes from Spotify.

 

If it turns out to be from Spotify, feel free to reach out to Support, who can take a closer look. 🙂

MaximSpotify Star
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i just change my payment method and now i am getting charges from spotify and there is no usefull information where i can solve this 

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