2months of premium at discounted price

MG250 · 2025-05-02

I was offered 2 months of premium through the app for 8.99 but my account was charged the standard premium fee of 18.99 why is this

Plan

Free/Premium

Country

NEW ZEALAND

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Billy-J · 2025-05-02

Hey @MG250, thanks for reaching out to the Community!

This may have happened if you have tried Premium in the past. Trial offers like the one you’re referring to are typically only available to those who haven’t tried Premium in the past.

I’d like to get more info to see what’s going on. Can you let me know if you’ve tried Premium before? Also, can you send me a link to the trial offer, or let me know your current country or region? I can take a closer look.

Looking out for your reply!

Billy-JSpotify Star

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