3 Months Premium Trial Error

[rafleey]

Hello Guys

I just buy 3 monts premium trial on 30th june 2020. it was all fine untill today. suddenly my account is on free account not premium again.

help please 🙂

thanks.

[honey7]

I’m having the same problem. I’ve tried logging out numerous times but it doesn’t work.

[rafleey]

are you already solved it?

[honey7]

Nope. Still have the free version.

[Xenia]

Hey there folks,

Welcome to the Community!

If your Premium subscription ended unexpectedly we'd first off recommend checking out this Spotify Answer for what to do next. 

In case that doesn't help, we'd suggest reaching out to our support teams here, as we're unable to look at your account in more detail here on the Community.

Hope you'll find this useful. Let us know if there's anything else you need help with 🙂