3 months for €0,99

[Aresovaty]

Plan

Free/Premium

Country

Nederland

Device

Laptop

Operating System

Windows 10

My Question or Issue

I have bought 3 months of premium spotify for €0.99, money has been taken form my bank account but the subscription didn't have change. 

[OneByBoo]

Hey there @Aresovaty

thanks for reaching out to the community !

Can you please check you subscription status over at Spotify.com and let me know what's presented there ?

Thanks 😃

[Aresovaty]

Still nothing. It's still free subscription

[OneByBoo]

Hey @Aresovaty,

thanks for you patience !

Can you please use this help article to make sure you don't have or logged into a second account ?

Waiting on your update 😃

[Aresovaty]

Nah, it's at this account. In recepits is writen that the money has been taken

[OneByBoo]

Hey @Aresovaty,

thanks for the update!

Please check out this help page on refunds and then contact support through this contact page so they can take a closer look.

Hope this helps 😃