3 months for €0,99

Reply

3 months for €0,99

Aresovaty
Casual Listener

Plan

Free/Premium

Country

Nederland

Device

Laptop

Operating System

Windows 10

 

My Question or Issue

I have bought 3 months of premium spotify for €0.99, money has been taken form my bank account but the subscription didn't have change. 

5 Replies

Re: 3 months for €0,99

Rock Star 14
Rock Star 14

Hey there @Aresovaty

thanks for reaching out to the community !

 

Can you please check you subscription status over at Spotify.com and let me know what's presented there ?

 

Thanks =)

OneByBooRock Star 14
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Re: 3 months for €0,99

Aresovaty
Casual Listener

Still nothing. It's still free subscription

Re: 3 months for €0,99

Rock Star 14
Rock Star 14

Hey @Aresovaty,

thanks for you patience !

 

Can you please use this help article to make sure you don't have or logged into a second account ?

 

Waiting on your update =)

OneByBooRock Star 14
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: 3 months for €0,99

Aresovaty
Casual Listener

Nah, it's at this account. In recepits is writen that the money has been taken

Re: 3 months for €0,99

Rock Star 14
Rock Star 14

Hey @Aresovaty,

thanks for the update!

 

Please check out this help page on refunds and then contact support through this contact page so they can take a closer look.

 

Hope this helps =)

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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