Help Wizard

Step 1

NEXT STEP

Address form not shown on payment page

Address form not shown on payment page

Country

USA

 

Device

Windows and Iphone

 

My Question or Issue

The address form not shown on payment page. I have tried different devices and different internet network. Please help me !

Reply
3 Replies

Hey @Johnsona ,

 

Welcome to the Spotify Community. Is there anything I can help out with?

 

If so, can you let me know a little more about what’s happening exactly? You can also add a screenshot, just make sure to remove any sensitive info.

 

I’d love to see what I can suggest. Thanks 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

1.jpg

Hey @Johnsona ,

 

Thanks for posting a screenshot.

 

Please try the following:

  1. Refresh the page a few times
  2. Try using another browser
  3. Open the page again, but this time in an incognito window
  4. Give it another try on a different device and/or network

Let me know how it goes 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts