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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67905 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132956 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
69011 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252064 Views
155 replies
13 likes
Good day, I can't switch my payment method from Vodacom Billing to Card Payment.I used to be on a Solo Premium account, paid through card, I wanted to switch to a duo account, but was unable to use my card, it just gave me the Vodacom Billing option,...
Good day, I can't switch my payment method from Vodacom Billing to Card Payment. I used to be on a Solo Premium account, paid through card, I wanted to switch to a duo account, but was unab...
Spotify Legend
722 Views
3 replies
1 likes
PremiumCountry FranceDevice(iPhone 10)Operating System(iOS 10, .) My Question or Issue The off-line mode does not work on spotify. All songs and palylist are marked as downloaded however, while trying to play them, I get a "you need to go on-line mes...
Premium Country France Device (iPhone 10) Operating System (iOS 10, .) My Question or Issue The off-line mode does not work on spotify. All songs and palylist are marked as downl...
Regular
482 Views
2 replies
0 likes
PlanPremium student with Hulu and showtimeCountryUSAMy Question or IssueI have the premium student account with Hulu and showtime bundle. When I first got it and activated the accounts they worked fine. I recently tried to go on both Hulu and showtim...
Plan Premium student with Hulu and showtime Country USA My Question or Issue I have the premium student account with Hulu and showtime bundle. When I first got it and activated the accou...
Spotify Legend
705 Views
1 replies
0 likes
Wife and I are new to Spotify and we love it. Upgrading to Duo so that we can use Spotify in different locations simultaneously. Spotify on Roku from our TV or Amazon Echo devices or CarPlay in our autos are additional complications. Wife is very hap...
Wife and I are new to Spotify and we love it. Upgrading to Duo so that we can use Spotify in different locations simultaneously. Spotify on Roku from our TV or Amazon Echo devices or CarP...
Spotify Legend
386 Views
1 replies
0 likes
PlanFree/PremiumCountryturkeyDevice(iPhone 8plus)Operating System(Windows 10,etc.) My Question or Issuewhen im trying the pay with mobile it says you arent able to pay with this does my acc flagged i changed my operator and trying to buy with mobile
Plan Free/Premium Country turkey Device (iPhone 8plus) Operating System (Windows 10,etc.) My Question or Issue when im trying the pay with mobile it says you arent able to pay with t...
Moderator
456 Views
2 replies
0 likes
I changed my Premium account to a Premium Duo account today and immediately thereafter sent an invitation to my wife. She has entered EXACTLY the same address as mine, but Spotify rejects and keeps telling "It looks like you're trying to join Duo fro...
I changed my Premium account to a Premium Duo account today and immediately thereafter sent an invitation to my wife. She has entered EXACTLY the same address as mine, but Spotify rejects and k...
Casual Listener
1739 Views
4 replies
1 likes
I live and study in Germany, but I am originally from the Netherlands and have a Dutch bank account (inc. credit card). When I try to pay for a (student discounted) premium account, I get the error in the subject line, because the country my account ...
I live and study in Germany, but I am originally from the Netherlands and have a Dutch bank account (inc. credit card). When I try to pay for a (student discounted) premium account, I get the error i...
Casual Listener
1752 Views
2 replies
1 likes
Last year, I bought a gift card for someone and they used it to begin a new premium subscription. Can they use another gift card to renew that same subscription or do they have to renew using their credit card instead? We would like to keep the same ...
Last year, I bought a gift card for someone and they used it to begin a new premium subscription. Can they use another gift card to renew that same subscription or do they have to renew using...
Spotify Star
2290 Views
1 replies
0 likes
PlanFreePortugalCard: Mastercard DebitCard Device(iPhone 11)Operating System(iOS 15.) I'm trying to get the 3 monts free thing for Spotify Premium but every time I enter my card and click the green button that says to begin trial, a red box shows up ...
Plan Free Portugal Card: Mastercard DebitCard Device (iPhone 11) Operating System (iOS 15.) I'm trying to get the 3 monts free thing for Spotify Premium but every time I enter...
Spotify Legend
691 Views
3 replies
0 likes
Hello, i have been trying to purchase a spotify premium and each time i fill in the payment details i keep getting “payment failed. try again with a different payment method”. i am from Bhutan and due to failure in payment i tried using VPN and chang...
Hello, i have been trying to purchase a spotify premium and each time i fill in the payment details i keep getting “payment failed. try again with a different payment method”. i am from Bhutan and du...
Spotify Legend
798 Views
3 replies
2 likes
PlanPremiumCountryUSA Device(iPhone seOperating System(iOS 10, Android Oreo, Windows 10,etc.)I used to be able to play anything and be on other apps. Recently it’s making me keep the mobile app up all the time to play. I searched in a few threads but...
Plan Premium Country USA Device (iPhone se Operating System (iOS 10, Android Oreo, Windows 10,etc.) I used to be able to play anything and be on other apps. Recently it’s making me...
Spotify Legend
500 Views
1 replies
0 likes
Plan DuoCountry UK/Germany My Question or IssueHi i am currently working away from home and my partner and i are trying to sign up to Duo, however as i am away from home, when i get the location link it simply tells me to try again when i am home. Th...
Plan Duo Country UK/Germany My Question or Issue Hi i am currently working away from home and my partner and i are trying to sign up to Duo, however as i am away from home, when i ...
Spotify Legend
358 Views
1 replies
0 likes
I am paying for a Premium family subscription, I only use 3 of the 6 profiles. I use one and my 2 children use the other two. I have recently started school at a university. I want to utilize the Student account so I can have access to Hulu and Showt...
I am paying for a Premium family subscription, I only use 3 of the 6 profiles. I use one and my 2 children use the other two. I have recently started school at a university. I want to utilize the Stu...
Spotify Star
5123 Views
1 replies
0 likes
PlanFree/PremiumPREMIUMCountryBelarusDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)AndroidMy Question or IssueI`m so angry. I was already angry when Spotify Wrapped didn`t open on my p...
Plan Free/Premium PREMIUM Country Belarus Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or Iss...
Moderator
445 Views
1 replies
1 likes
PlanSpotify Student PremiumCountryUSADeviceiPad (7th Gen.), Lenovo Gaming 3Operating System(iOS 15.1, Windows 11) My Question or IssueMy Premium individual account shows that I have Spotify with the free Hulu. My account page shows both Spotify and H...
Plan Spotify Student Premium Country USA Device iPad (7th Gen.), Lenovo Gaming 3 Operating System (iOS 15.1, Windows 11) My Question or Issue My Premium individual account shows that...
Spotify Legend
781 Views
3 replies
0 likes
Hi SpotifyI had been a premium subscriber for 9 years. A week ago I missed my first payment ever. Two days later no record of my account exists. Totally erased. Nice. Thanks. Good times.....
Hi Spotify I had been a premium subscriber for 9 years. A week ago I missed my first payment ever. Two days later no record of my account exists. Totally erased. Nice. Thanks. Good times.....
Spotify Legend
848 Views
4 replies
0 likes
Hola,Tengo un débito doble en mi tarjeta por parte de spotify durante este mes, verifique ya los movimientos bancarios. La única cuenta alterna que tenia la verifique igual y no ha tenido planes ni ha registrado movimientos.Me gustaría que me ayudará...
Hola, Tengo un débito doble en mi tarjeta por parte de spotify durante este mes, verifique ya los movimientos bancarios. La única cuenta alterna que tenia la verifique igual y no ha tenido planes ni...
Moderator
421 Views
1 replies
0 likes
i get this on payment "Oops! Something went wrong, please try again." this from opening account tab from spot ify, and trying to log in in the browserWe failed to log you in Something went wrong. Close this window and try again later. the contact us ...
i get this on payment "Oops! Something went wrong, please try again." this from opening account tab from spot ify, and trying to log in in the browser We failed to log you in Somet...
Spotify Star
521 Views
1 replies
0 likes
when are you going to have the HIFI lossless quality streaming option ? Thank you
when are you going to have the HIFI lossless quality streaming option ? Thank you
Regular
2841 Views
5 replies
4 likes
I think you have seen more than once messages from the Kazakhstani community on the topic of price reductions in Kazakhstan. The question is still relevant, since from an economic point of view, the prices for the Spotify subscription are too high, w...
I think you have seen more than once messages from the Kazakhstani community on the topic of price reductions in Kazakhstan. The question is still relevant, since from an economic point of view, the ...
Spotify Legend
542 Views
1 replies
0 likes
