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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67479 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132693 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68329 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251294 Views
154 replies
13 likes
I changed my Premium account to a Premium Duo account today and immediately thereafter sent an invitation to my wife. She has entered EXACTLY the same address as mine, but Spotify rejects and keeps telling "It looks like you're trying to join Duo fro...
I changed my Premium account to a Premium Duo account today and immediately thereafter sent an invitation to my wife. She has entered EXACTLY the same address as mine, but Spotify rejects and k...
Casual Listener
1731 Views
4 replies
1 likes
I live and study in Germany, but I am originally from the Netherlands and have a Dutch bank account (inc. credit card). When I try to pay for a (student discounted) premium account, I get the error in the subject line, because the country my account ...
I live and study in Germany, but I am originally from the Netherlands and have a Dutch bank account (inc. credit card). When I try to pay for a (student discounted) premium account, I get the error i...
Casual Listener
1747 Views
2 replies
1 likes
Last year, I bought a gift card for someone and they used it to begin a new premium subscription. Can they use another gift card to renew that same subscription or do they have to renew using their credit card instead? We would like to keep the same ...
Last year, I bought a gift card for someone and they used it to begin a new premium subscription. Can they use another gift card to renew that same subscription or do they have to renew using...
Spotify Star
2279 Views
1 replies
0 likes
PlanFreePortugalCard: Mastercard DebitCard Device(iPhone 11)Operating System(iOS 15.) I'm trying to get the 3 monts free thing for Spotify Premium but every time I enter my card and click the green button that says to begin trial, a red box shows up ...
Plan Free Portugal Card: Mastercard DebitCard Device (iPhone 11) Operating System (iOS 15.) I'm trying to get the 3 monts free thing for Spotify Premium but every time I enter...
Spotify Legend
678 Views
3 replies
0 likes
Hello, i have been trying to purchase a spotify premium and each time i fill in the payment details i keep getting “payment failed. try again with a different payment method”. i am from Bhutan and due to failure in payment i tried using VPN and chang...
Hello, i have been trying to purchase a spotify premium and each time i fill in the payment details i keep getting “payment failed. try again with a different payment method”. i am from Bhutan and du...
Spotify Legend
795 Views
3 replies
2 likes
PlanPremiumCountryUSA Device(iPhone seOperating System(iOS 10, Android Oreo, Windows 10,etc.)I used to be able to play anything and be on other apps. Recently it’s making me keep the mobile app up all the time to play. I searched in a few threads but...
Plan Premium Country USA Device (iPhone se Operating System (iOS 10, Android Oreo, Windows 10,etc.) I used to be able to play anything and be on other apps. Recently it’s making me...
Spotify Legend
498 Views
1 replies
0 likes
Plan DuoCountry UK/Germany My Question or IssueHi i am currently working away from home and my partner and i are trying to sign up to Duo, however as i am away from home, when i get the location link it simply tells me to try again when i am home. Th...
Plan Duo Country UK/Germany My Question or Issue Hi i am currently working away from home and my partner and i are trying to sign up to Duo, however as i am away from home, when i ...
Spotify Legend
358 Views
1 replies
0 likes
I am paying for a Premium family subscription, I only use 3 of the 6 profiles. I use one and my 2 children use the other two. I have recently started school at a university. I want to utilize the Student account so I can have access to Hulu and Showt...
I am paying for a Premium family subscription, I only use 3 of the 6 profiles. I use one and my 2 children use the other two. I have recently started school at a university. I want to utilize the Stu...
Spotify Star
5110 Views
1 replies
0 likes
PlanFree/PremiumPREMIUMCountryBelarusDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)AndroidMy Question or IssueI`m so angry. I was already angry when Spotify Wrapped didn`t open on my p...
Plan Free/Premium PREMIUM Country Belarus Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or Iss...
Moderator
444 Views
1 replies
1 likes
PlanSpotify Student PremiumCountryUSADeviceiPad (7th Gen.), Lenovo Gaming 3Operating System(iOS 15.1, Windows 11) My Question or IssueMy Premium individual account shows that I have Spotify with the free Hulu. My account page shows both Spotify and H...
Plan Spotify Student Premium Country USA Device iPad (7th Gen.), Lenovo Gaming 3 Operating System (iOS 15.1, Windows 11) My Question or Issue My Premium individual account shows that...
Spotify Legend
780 Views
3 replies
0 likes
Hi SpotifyI had been a premium subscriber for 9 years. A week ago I missed my first payment ever. Two days later no record of my account exists. Totally erased. Nice. Thanks. Good times.....
Hi Spotify I had been a premium subscriber for 9 years. A week ago I missed my first payment ever. Two days later no record of my account exists. Totally erased. Nice. Thanks. Good times.....
Spotify Legend
843 Views
4 replies
0 likes
Hola,Tengo un débito doble en mi tarjeta por parte de spotify durante este mes, verifique ya los movimientos bancarios. La única cuenta alterna que tenia la verifique igual y no ha tenido planes ni ha registrado movimientos.Me gustaría que me ayudará...
Hola, Tengo un débito doble en mi tarjeta por parte de spotify durante este mes, verifique ya los movimientos bancarios. La única cuenta alterna que tenia la verifique igual y no ha tenido planes ni...
Moderator
420 Views
1 replies
0 likes
i get this on payment "Oops! Something went wrong, please try again." this from opening account tab from spot ify, and trying to log in in the browserWe failed to log you in Something went wrong. Close this window and try again later. the contact us ...
i get this on payment "Oops! Something went wrong, please try again." this from opening account tab from spot ify, and trying to log in in the browser We failed to log you in Somet...
Spotify Star
520 Views
1 replies
0 likes
when are you going to have the HIFI lossless quality streaming option ? Thank you
when are you going to have the HIFI lossless quality streaming option ? Thank you
Regular
2834 Views
5 replies
4 likes
I think you have seen more than once messages from the Kazakhstani community on the topic of price reductions in Kazakhstan. The question is still relevant, since from an economic point of view, the prices for the Spotify subscription are too high, w...
I think you have seen more than once messages from the Kazakhstani community on the topic of price reductions in Kazakhstan. The question is still relevant, since from an economic point of view, the ...
Spotify Legend
541 Views
1 replies
0 likes
I saw the add about the 3 month free trail, which i was interested in. I did everything i needed to do, paid the 0,01 euro etc. But when i go to my account it still says i don't have spotify premium, it even says i paid when i go to payment receipts ...
I saw the add about the 3 month free trail, which i was interested in. I did everything i needed to do, paid the 0,01 euro etc. But when i go to my account it still says i don't have spotify premium,...
Spotify Legend
514 Views
1 replies
0 likes
PlanFree(Trying to get premium)CountryIndiaDeviceWindows PC and Redmi 9 Operating SystemWindows 11 and Android 10 My Question or IssueHi everyoneSo I am trying to get 3 month free premium trial which is available on my account but as I put my card in...
Plan Free(Trying to get premium) Country India Device Windows PC and Redmi 9 Operating System Windows 11 and Android 10 My Question or Issue Hi everyone So I am trying t...
Spotify Legend
1717 Views
2 replies
1 likes
For 3+ months I have been signed up for a student subscription. Without my permission, Spotify switched me to a regular Premium. When I try to sign up for a student's plan again, the system says that I have already taken advantage of this opportunity...
For 3+ months I have been signed up for a student subscription. Without my permission, Spotify switched me to a regular Premium. When I try to sign up for a student's plan again, the system s...
Spotify Legend
374 Views
1 replies
0 likes
CountryUSA DeviceWindows and Iphone My Question or IssueThe address form not shown on payment page. I have tried different devices and different internet network. Please help me !
Country USA Device Windows and Iphone My Question or Issue The address form not shown on payment page. I have tried different devices and different internet network. Please ...
Spotify Star
450 Views
3 replies
0 likes
I have the crypto.com visa card that lets me get 100% card back when subbed to premium. After keying in my card details and the sms OTP, im got the 404 error.
I have the crypto.com visa card that lets me get 100% card back when subbed to premium. After keying in my card details and the sms OTP, im got the 404 error.
Newbie
4637 Views
2 replies
1 likes
