Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 110711 Views
- 71 replies
- 9 likes
- 110711 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13553 Views
- 27 replies
- 2 likes
- 13553 Views
- 27 replies
- 2 likes
Chase 6-month offer
PlanFree/PremiumCountryUSADeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueI have a chase card and I never used premium. How can I register for that offer?
- Plan Free/Premium Country USA Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue I have a chase card and I never used premium. How can I reg...
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- Spotify Star
- 611 Views
- 1 replies
- 0 likes
- 611 Views
- 1 replies
- 0 likes
Superuser Contribution Need help with Xbox game pass 6 month trial
alright so I got my six month free trial a few months ago and I am planning on redeeming it today because it expires in about two weeks. My account has never had premium before and every time I try to redeem it, apparently I’m not eligible. i looked ...
- alright so I got my six month free trial a few months ago and I am planning on redeeming it today because it expires in about two weeks. My account has never had premium before and every time I try t...
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- Moderator
- 466 Views
- 1 replies
- 1 likes
- 466 Views
- 1 replies
- 1 likes
Superuser Contribution google mini offer rejected
PlanFree/PremiumCountryCanadaDeviceiphone11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI redeemed the google nest offer and went through all the way to the payment, finished the payment and received an email that it go...
- Plan Free/Premium Country Canada Device iphone11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I redeemed the google nest offer and went through ...
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- Moderator
- 292 Views
- 1 replies
- 0 likes
- 292 Views
- 1 replies
- 0 likes
How to stop the payments ??!!!
Hi Ivan. .. or anyone from the Spotify team.I wrote this to Ivan ( member of the support team) , but no response! Could you PLEASE help me cancel my Premium account which I dont even have or use ? I'm starting to get really angry about this ! I follo...
- Hi Ivan. .. or anyone from the Spotify team. I wrote this to Ivan ( member of the support team) , but no response! Could you PLEASE help me cancel my Pr...
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- Spotify Star
- 493 Views
- 3 replies
- 0 likes
- 493 Views
- 3 replies
- 0 likes
Superuser Contribution Dubbel Abbonement
Hey Community, Sinds 2 maanden heb ik een Family plan geactiveerd. Nu, hiervoor had ik 2 lopende abonnementen voor mezelf en een familielid. Heb deze twee opgezegd en het family plan geactiveerd. Nu, 2 maanden later betaal ik momenteel 14,99/maand ma...
- Hey Community, Sinds 2 maanden heb ik een Family plan geactiveerd. Nu, hiervoor had ik 2 lopende abonnementen voor mezelf en een familielid. Heb deze twee opgezegd en het family plan geactiv...
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- Spotify Legend
- 381 Views
- 1 replies
- 0 likes
- 381 Views
- 1 replies
- 0 likes
can't buy a subscription
PlanPremiumCountryUkraineDevicePCOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueI cannt buy subscription. After entering the card data, redirecting to the bank's website where I confirm the payment. Then it retur...
- Plan Premium Country Ukraine Device PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Issue I cannt buy subscription. After entering the card data, ...
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- Spotify Star
- 348 Views
- 1 replies
- 0 likes
- 348 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Premium For Students + Hulu not working
My Question or IssueHi! I have Premium for Students and linked Hulu and Showtime accounts. Hulu has stopped working - I get their free trial page. I was able to get ahold of someone at Hulu and they told me Spotify cancelled my Hulu account so they c...
- My Question or Issue Hi! I have Premium for Students and linked Hulu and Showtime accounts. Hulu has stopped working - I get their free trial page. I was able to get ahold of someone at Hulu and the...
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- Casual Listener
- 510 Views
- 2 replies
- 0 likes
- 510 Views
- 2 replies
- 0 likes
GIfting a subscription USA for 2 family members under one roof HELP!
I would like to purchase a premium membership for my daughter and her husband. I do not know how to do this, and it is not self evident from reading. Can you help ? USA. IOS. She has occasionally used mine, and now I want to get one for their family ...
- I would like to purchase a premium membership for my daughter and her husband. I do not know how to do this, and it is not self evident from reading. Can you help ? USA. IOS. She has o...
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- Spotify Star
- 1562 Views
- 4 replies
- 0 likes
- 1562 Views
- 4 replies
- 0 likes
WANT TO PURCHASE GIFT SUBSCRIPTION FOR DUO PREMIUM For DAUGHTER-HELP
USAIPhone/IOS I would like to purchase a DUO PREMIUM membership for my daughter and her husband. They have occasionally used mine, as we live close by, and I'd like to gift them their own. HOW THE HECK DO I DO THIS? NOT obvious here. Thank you. Birth...
- USA IPhone/IOS I would like to purchase a DUO PREMIUM membership for my daughter and her husband. They have occasionally used mine, as we live close by, and I'd like to gift them thei...
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- Spotify Star
- 2289 Views
- 1 replies
- 0 likes
- 2289 Views
- 1 replies
- 0 likes
Superuser Contribution Already paid but still receiving payment failure message
As you can see above (screen shot from my credit card summary) i already paid premium for this month but still counts as unpaid. How can i solve this problem. Thanks PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Ope...
- As you can see above (screen shot from my credit card summary) i already paid premium for this month but still counts as unpaid. How can i solve this problem. Thanks Plan Free/Premium Co...
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- Moderator
- 394 Views
- 1 replies
- 1 likes
- 394 Views
- 1 replies
- 1 likes
Superuser Contribution Can't subscribe to premium without free trial month
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI tried to use the same paypal account to subscribe to premium as I did on an old, deleted sp...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tried...
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- Moderator
- 382 Views
- 1 replies
- 0 likes
- 382 Views
- 1 replies
- 0 likes
Superuser Contribution Mode of Payment
Currently upgraded spotify to premium family, is there any type of payment beside by PAY BY MOBILE? I really want to use my PAYPAL for monthly payment. any help would be appreciated...
- Currently upgraded spotify to premium family, is there any type of payment beside by PAY BY MOBILE? I really want to use my PAYPAL for monthly payment. any help would be appre...
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- Moderator
- 333 Views
- 1 replies
- 0 likes
- 333 Views
- 1 replies
- 0 likes
Superuser Contribution Payment Privacy Concern
PlanPremiumCountryUSA I changed some stuff with my bank about 4 months ago and ended up getting a new debit card with a different number. I took the old card off my account, but didn't put the new one on (I guess I forgot). I received several emails ...
- Plan Premium Country USA I changed some stuff with my bank about 4 months ago and ended up getting a new debit card with a different number. I took the old card off my accou...
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- Moderator
- 355 Views
- 1 replies
- 0 likes
- 355 Views
- 1 replies
- 0 likes
PIN on gift card not readable
My gift card, which I received from a friend and therefore do not have a receipt for, of $30 USD had two characters of its PIN scratched off while I was trying to read it. Now, the PIN is unreadable and I cannot redeem the gift card for anything. Any...
- My gift card, which I received from a friend and therefore do not have a receipt for, of $30 USD had two characters of its PIN scratched off while I was trying to read it. Now, the PIN is unreadable ...
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- Spotify Star
- 2523 Views
- 3 replies
- 0 likes
- 2523 Views
- 3 replies
- 0 likes
Solved!!Superuser Contribution Wrong Currency
PlanPremiumCountry Czechia My Question or IssueI am french living in Prague and just subscribed for a Premium account.Impossible to have another currency than Euro during process.Location is set in Czechia and credit card is czech.How can I be sure t...
- Plan Premium Country Czechia My Question or Issue I am french living in Prague and just subscribed for a Premium account. Impossible to have another currency than Euro during proc...
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- Regular
- 2296 Views
- 6 replies
- 1 likes
- 2296 Views
- 6 replies
- 1 likes
Spotify gift card
I can’t read a symbol on my Spotify gift card
- I can’t read a symbol on my Spotify gift card
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- Spotify Star
- 555 Views
- 3 replies
- 0 likes
- 555 Views
- 3 replies
- 0 likes
Account thinks I have premium when I don't
PlanFreeCountryUKDeviceiPhone XROperating SystemioS 13.6.1 I am attempting to activate a free Spotify Premium package I get through my phone provider. However, when I try to activate it, the systems says I already have Premium. I do not. I'm on a fre...
- Plan Free Country UK Device iPhone XR Operating System ioS 13.6.1 I am attempting to activate a free Spotify Premium package I get through my phone provider. However, when I try to ac...
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- Spotify Star
- 841 Views
- 1 replies
- 0 likes
- 841 Views
- 1 replies
- 0 likes
Solved!! Redeeming Gift Card in Israel
Hi,I was wondering whether I could redeem a gift card bought on Amazon (or whatever other retailer) on an Israeli Spotify account? The gift cards aren't sold in Israel, but the redeeming option still exits on the website.
- Hi, I was wondering whether I could redeem a gift card bought on Amazon (or whatever other retailer) on an Israeli Spotify account? The gift cards aren't sold in Israel, but the redeeming option sti...
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- Roadie
- 1732 Views
- 3 replies
- 1 likes
- 1732 Views
- 3 replies
- 1 likes
Subscription problem
PlanFree/PremiumCountryRussiaDevice(iPhone SE, Windows PC)Operating System(iOS 14, Windows 10)My Question or IssueHello. When trying to pay for a subscription with a card, the error "Something went wrong. Please try again, or go to our support."In my...
- Plan Free/Premium Country Russia Device (iPhone SE, Windows PC) Operating System (iOS 14, Windows 10) My Question or Issue Hello. When trying to pay for a subscription with a card, the ...
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- Roadie
- 875 Views
- 4 replies
- 1 likes
- 875 Views
- 4 replies
- 1 likes
Superuser Contribution Tried paying by mobile but it said i have insufficient funds
PlanFreeCountryPhilippines My Question or IssueI tried to pay by mobile for a 7 day prepaid which costs P49 but Spotify says " the credit on your prepaid card is insufficient" even though i still have P150 worth of balance left in my Globe SIM
- Plan Free Country Philippines My Question or Issue I tried to pay by mobile for a 7 day prepaid which costs P49 but Spotify says " the credit on your prepaid card is insufficient" even tho...
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- Spotify Legend
- 2645 Views
- 5 replies
- 0 likes
- 2645 Views
- 5 replies
- 0 likes