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Automatic renewal fails every time

Automatic renewal fails every time

Automatic renewal fails every month and the bank claims that spotify doesnt send the card's CVV along with the withdrawal request! Yet if i remove the card and re-add it , it just works! Its driving me crazy having to renew my subscription manually by adding the same card every time and having to re-add my family one by one!

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1 Reply

Hey @Hussamelarabi,

 

Thanks for getting in touch with us and welcome to the Community 🙂

 

In this case we'd suggest you give these steps a go. It's also important to make sure that the card can be used for recurring purchases.

 

Hope this helps. We'll be right here if you have any questions.

 

 

Ver Moderator
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