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So I'm currently paying for premium via card, but I recently recieved a spotify gift card that I want to use. Do I have to cancel premium in order to use my gift card?
Plan
Premium
Country
USA
Device
iPhone 6s
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
I want to use my spotify giftcard, but I'm currently a premium member. How can I switch payment options. I tried putting in my code for the gift card but it's saying that it's invaild. Is that because I'm a current premium member? Do I have to cancel my premium in order to avail the giftcard? Please help, ya boi want some free spotify. Thanks y'all!
Hey @24Timramoss,
Can you please let me know the exact error message that you're seeing when you try to redeem your Gift Card at https://spotify.com/redeem?
Thanks.
This is what it says, "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service" Does this mean that I can't use the gift card if I have a premium account already?
That error message doesn't have anything to do with your current account status 🙂
Let’s try a few things:
The gift card given to me was purchased in another state. Essentially not purchased in the state I am living in. How would I fix that if it wasn't activated by the cashier?
I'd recommend reaching out to Support about this. You can contact them via one of the below ways:
Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares
If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.
Hey 24Timramoss,
Don't we all want free Spotify 😉 ?
Got a Spotify gift card? Somebody likes you!
Just a quick reminder:
So make sure you are eligible for redeeming the giftcard!
As for redeeming it, no, you don't have to cancel your curent spotify premium.
Here is how to redeem it:
The gift card is applied to your subscription payments starting on your next payment date. Your payments continue normally after the full gift card amount is spent.
Here is some extra info if your gift card not working?
If you tried to redeem your gift card but it’s not working, let’s try a few things:
Hopefully I helped solve your problem, if not let me know!
❤️
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…