Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Automatic renewal

Automatic renewal

Hi, 

I had a 3 months promo with spotify, but I'm not actually using it so much, however i forgot to cancel the automatic renewal fot the account and only today I realised that the premium account is still active, because of automatic renewal. 

I've actually managed to cancel the subscription, but I would like to know if it's possible to block it even for this month and to have money back.

Thanks.

Reply
1 Reply

This article explains how refunds work:

https://support.spotify.com/us/account_payment_help/payment_help/refund-policy/

 

I would just try to contact support to try to refund it (also mentioned in the article)

 

Suggested posts