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Hi! I currently encountered this yesterday. 1/19/18.

I am still currently subscribed as a premium user since my expiration for the premium is on 1/27/18. Somehow when i opened my spotify it was logged out and then when i logged back in all my playlist were no longer available.Where in i did not log it out. I am also just using 3 devices for spotify since i use this app as my main music player. This is such a big hassle for me since i already have a lot on my playlists. Please fix this if there are any bugs. I've been a premium user with spotify for over a year now and inconvenience like this is not acceptable.

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1 Reply

Hey @sirfunk3,

Apologies for the late reply, but maybe I can still help 🙂


Not to worry, your Spotify playlists haven’t disappeared - it sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out the FAQ page ”Can I create multiple accounts?” here for more info.

If you’re definitely logged into the right account, but you’re still not seeing some playlists, I’d suggest reading this Spotify Answer for the correct steps.

Hope this helps!

LukeSpotify Star
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