Betalar för premium men men blir avbruten av reklam

[#1]

Jag betalar Telia 109 kr per månad och får reklam avbrott
Min Mail **************@telia.com detta enligt Telia är rätt adress
Mvh Birger Ekström

[Lyubka]

Hey there,

Thank you for reaching out here in the Community! We hope you don't mind us answering in English as this is the official language of the forum.

Spotify doesn't play advertisements for our Premium users but some podcasts may include ads in their content. By saying that you're still seeing ads, you got us thinking that you might be logged into another account that doesn’t have Premium. You can double check that by going to your account page. Under Your Plan you should see Premium. 

If that's not what you're seeing it means that you might have 2 accounts with us. Take a look at this page to see what you can do to locate your second account. 

On another note, it's a good idea to check out this page to see if your cards meet all of our requirements, because if there is a failed payment on your Premium account -  it reverts to free and free users get interrupted by ads. 

Hope this helps. Let us know how it goes.