CHANGE PAYMENT

[ndavisportland8]

I go to my account - it says ‘subscription’ but I cannot click on it-nothing happens. I need to change the credit card on file. This is ridiculous btw- such a hassle to have to create another account etc etc & go on a community board-this process has taken 25 minutes just to be able to get to the point where I can type my question. There should be a simpler solution for such a big company. 

[Billy-J]

Hey @ndavisportland8, welcome to the community. 

Hope you’re doing great!

Could you try these steps: 

• Try another browser
• If that doesn’t help, use a different internet connection
• Restart your device

Let me know how this goes! 

Billy

[ndavisportland8]

Can i not do it from the app on my phone?!

[Billy-J]

@ndavisportland8 -

Thanks for the reply! 

Unfortunately, you can only view your account info, and edit settings within a browser. 

Let me know how you get on 🙂

Billy