Announcements

Help Wizard

Step 1

NEXT STEP

Can i get my money back if the auto-pay was active, but i didnt wanted to pay the subscription?

Can i get my money back if the auto-pay was active, but i didnt wanted to pay the subscription?

Hey. 

 

So, i literally just got notified that i got cash-out the Spotify subscription ( I'm form Colombia), although i didn't wanted to.

So my question is:

¿Can i get my money back? 

 

Ty for reading, and hope i get an answer soon.

Reply
1 Reply

Hey there! You can cancel your Premium subscription by following the steps here:

  1. Log in to your account page
  2. Under Your plan, click Change Plan
  3. Scroll to Spotify Free and click Cancel Premium

You can also find Spotify's Refund Policy in this article, and contact Support if you think you're eligible for a refund.

Hope this helps!

Anyk17

Suggested posts