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Can't buy Spotiy premium

Can't buy Spotiy premium

I tried to buy spotify premium with my card... at the first attempt when i click on "get premium" it just kept spinning while loading. at the second attempt its says "Oops, it looks like your card or payment provider is having a bad day. Do not worry, no payment has been charged. Please try again or use another payment method." Anyone know what to do in this case? I tried in phone and laptop.

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4 Replies

Hi @Jorgehm, welcome to the Spotify Community!

 

In this case, we'd like you to check with your bank first if the card you're trying to use meets these requirements before you try it again. If they say everything is OK with your card, try to subscribe again here. We suggest that you try it from your laptop, using a Google Chrome incognito window.

 

Let us know how it goes. Have a great day.

JulianModerator
 
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I had the same exact problem less than an hour ago. Called the credit card complany as it was recently activated and it is valid. Spotify has a problem with its system.

Same here

Just opened a thread with basically the same thing, so apparently spotify has a bad day....

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