I can't check out my subscription details

[BLOODER123]

Hello,

I can't see my subscription details since my account settings for several days due to system maintenance. How can I cancel my premium subscription?? I bought 3-month 0,99€ premium subscription but I don't remember which date I did.

[StarlordPrime]

I'm having the same issues 

[sadia]

HI

I have same issue. Now for 3 weeks. 

I haven't been able to update my creditcard information after I got a new credit card.

Spotify can you please fix your webpage. It is startig to be quite an inconvinience.

[StarlordPrime]

So try paying from the application when the message to update payment
details pops up worked like a charm for me

[user-removed]

I have the exact same issue in the app too. I've been trying to renew my subscription and change country now for nearly a week and as a resuly I've missed it now and have had my premium cancelled because of this. Does anyone have any idea how long this "site maintenance" is going to go on for?

[StarlordPrime]

It's not really a site maintenance issue more like if you're using it
abroad this is like a soft ban of sort
Now I'm not sure of the above but it sure does feel like that
I got lucky the payment went through somehow when I tapped the payment
failure notification in App.
Again keep trying that way
P. S which country is your spotify subscription

[user-removed]

Thanks for the response. I can't even cancel this subscription and open a whole new one because I can't access my "subscriptions" tab (both site and app) because of the maintenance that's been going on now for five days. It's a Canadian account. I'm in Europe right now.