Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74558 Views
- 49 replies
- 3 likes
- 74558 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9645 Views
- 23 replies
- 2 likes
- 9645 Views
- 23 replies
- 2 likes
Superuser Contribution I already subscribe to premium and doesn't work
Hi, I already paid for premium for students, send my info and get the confirmation of SheerID, they haved charged me twice and still doesn't work my premium account, I had log out and log in and still the same.... also i can't see a real help assista...
- Hi, I already paid for premium for students, send my info and get the confirmation of SheerID, they haved charged me twice and still doesn't work my premium account, I had log out and log in and stil...
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- Roadie
- 167 Views
- 1 replies
- 0 likes
- 167 Views
- 1 replies
- 0 likes
Superuser Contribution Cuenta no me permite actualizar dirección y código postal del nuevo país de residencia
Hola mi cuenta no permite actualizar dirección y código postal de mi nueva residencia por lo que no podemos actualizar o crear un nuevo plan familiar con mi esposo gracias por la ayuda
- Hola mi cuenta no permite actualizar dirección y código postal de mi nueva residencia por lo que no podemos actualizar o crear un nuevo plan familiar con mi esposo gracias por la ayuda
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- Roadie
- 384 Views
- 1 replies
- 0 likes
- 384 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify dont let me pay with debit card
I have been tried to pay de family premium but Spotify told that there's something wrong with my card, but I tried with 3 different cards and it's the same.Why is this happening?
- I have been tried to pay de family premium but Spotify told that there's something wrong with my card, but I tried with 3 different cards and it's the same. Why is this happening?
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- Roadie
- 179 Views
- 2 replies
- 0 likes
- 179 Views
- 2 replies
- 0 likes
Superuser Contribution Spotify premium 7 day free trial
Hello, this is my first time getting a Spotify account and my friend has told that there is a 7 day free trial offer that should pop up to me. I got the offer and I pressed " got it " and it still has been doing the same thing and not letting me have...
- Hello, this is my first time getting a Spotify account and my friend has told that there is a 7 day free trial offer that should pop up to me. I got the offer and I pressed " got it " and it still ha...
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- Roadie
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription changed itself from student to family subscription!
I was using spotify's discount for students for a month. I DID NOT change anything in the account yet subscription changed from student to family plan. Which is 3 times the price. I haven't authorized any changes to my subscription and my account hav...
- I was using spotify's discount for students for a month. I DID NOT change anything in the account yet subscription changed from student to family plan. Which is 3 times the price. I haven't authorize...
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- Roadie
- 374 Views
- 1 replies
- 0 likes
- 374 Views
- 1 replies
- 0 likes
Gift Card
Hi community!!I bought in Italy 2 gift cards (physical card, not on line) to offer 1 year Spotify Premium to a an Irish friend.I saw that the gift-card code could be used only in Italy.Do I have the option to transfer these 2 gift-cards to his accoun...
- Hi community!! I bought in Italy 2 gift cards (physical card, not on line) to offer 1 year Spotify Premium to a an Irish friend. I saw that the gift-card code could be used only in Italy. Do I hav...
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- Spotify Star
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
SPOTIFY' SUBSCRIPTION
My brother comes out this sentece: Your subscription is associated with our KPN partner. For questions about subscription, contact KPN. Contact Information: TOPIC: SUBSCRIPTION What does it mean? It's alltime subscription?
- My brother comes out this sentece: Your subscription is associated with our KPN partner. For questions about subscription, contact KPN. Contact Information: TOPIC: SUBSCRIPTION What...
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- Spotify Star
- 168 Views
- 1 replies
- 0 likes
- 168 Views
- 1 replies
- 0 likes
Superuser Contribution No puedo utilizar mi cuenta premium familiar
Al momento de aceptar la invitación a Spotify Premium familiar, e introducir la dirección, me sale el mensaje de error que dice que no han podido comprobar mi dirección, por lo que no he podido disfrutar del servicio. ¿En donde puede estar mi direcci...
- Al momento de aceptar la invitación a Spotify Premium familiar, e introducir la dirección, me sale el mensaje de error que dice que no han podido comprobar mi dirección, por lo que no he podido disfr...
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- Roadie
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Subscription Issues with Family Premium
I just purchased the family premium subscription. My daughter has the 3 month free trial for 99 cents per month which ends on 9/1/17. When I "invited" her to my family subscription, it said that she already has premium and can't be part of mine. How ...
- I just purchased the family premium subscription. My daughter has the 3 month free trial for 99 cents per month which ends on 9/1/17. When I "invited" her to my family subscription, it sa...
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- 97 Views
- 0 replies
- 0 likes
- 97 Views
- 0 replies
- 0 likes
Solved!!Superuser Contribution Cargo no autorizado
Recibí un cargo no autorizado por $149 en mi cuenta.El concepto marca Adyen*SpotifyMi cuenta es Free, donde puedo solicitar el reembolso de este cargo así como evitar futuros cargos
- Recibí un cargo no autorizado por $149 en mi cuenta. El concepto marca Adyen*Spotify Mi cuenta es Free, donde puedo solicitar el reembolso de este cargo así como evitar futuros cargos
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- Roadie
- 380 Views
- 1 replies
- 0 likes
- 380 Views
- 1 replies
- 0 likes
Superuser Contribution Charged?
I subscribed to the 3 month premium for P129.00 it's still the 1st month and my subscription is already expired.
- I subscribed to the 3 month premium for P129.00 it's still the 1st month and my subscription is already expired.
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- Roadie
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes
Gekündigt trozdem Geld abgebucht
Hallo zusammen, ich habe heute am 18.7.2017 mein Spotify Premium gekündigt.Mir wurden trotzdem heute am 18.7.2017 9,99€ von meinem Konto abgebucht. Bekomme ich die in den nächsten Tagen wieder, weil meine Kontoinformation sagt auch ich habe ab heute ...
- Hallo zusammen, ich habe heute am 18.7.2017 mein Spotify Premium gekündigt. Mir wurden trotzdem heute am 18.7.2017 9,99€ von meinem Konto abgebucht. Bekomme ich die in den nächsten Tagen wi...
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- 146 Views
- 0 replies
- 0 likes
- 146 Views
- 0 replies
- 0 likes
Superuser Contribution 3 months premium subscription but was expired in 1 month only
Hi I would like to know why my subscription is only for 1 month although I register dor 3 months based on the advertisement get the premium subscription for 3 months at the special price for 129.00 and offer ends June 26 but I register last june 1 on...
- Hi I would like to know why my subscription is only for 1 month although I register dor 3 months based on the advertisement get the premium subscription for 3 months at the special price for 129.00 a...
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- Newbie
- 1326 Views
- 3 replies
- 1 likes
- 1326 Views
- 3 replies
- 1 likes
Spotify premium on vodafone contracts
HELP!....my wife and i have had Spotify Premium for 2 years. we love it. Last week, we upgraded our Vodafone phones, which included free spotify premium. Vodafone told us to cancel our existing subscription with spotify, then click on a link they sen...
- HELP!....my wife and i have had Spotify Premium for 2 years. we love it. Last week, we upgraded our Vodafone phones, which included free spotify premium. Vodafone told us to cancel our existing subsc...
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- 124 Views
- 0 replies
- 0 likes
- 124 Views
- 0 replies
- 0 likes
Premium cost advertisted 9.99 /mth, I'm being charged 12.99 /mth... WHY???
OK, what kind of a rip off is this? I signed up for a premium account and I'm charged 12.99 a month when your advertising states 9.99 a month? I think that's illegal?
- OK, what kind of a rip off is this? I signed up for a premium account and I'm charged 12.99 a month when your advertising states 9.99 a month? I think that's illegal?
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- Spotify Star
- 156 Views
- 1 replies
- 0 likes
- 156 Views
- 1 replies
- 0 likes
Re: Abbuchung trotz Kündigung
Hallo,Ich habe ein ähnliches Problem, ich habe zwei Konten, bei beiden ist der Status aber auf Free-Account und mir werden trotzdem seit 2 Monaten jeweils 9,99 abgebucht. Ich hatte mal Premium vor ein paar Monaten und hab es aber gekündigt. Wie kann ...
- Hallo, Ich habe ein ähnliches Problem, ich habe zwei Konten, bei beiden ist der Status aber auf Free-Account und mir werden trotzdem seit 2 Monaten jeweils 9,99 abgebucht. Ich hatte mal Premium vor ...
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- 318 Views
- 0 replies
- 0 likes
- 318 Views
- 0 replies
- 0 likes
Premium phone storage
Does anyone know if Premium on the iPhone app takes up more phone storage than a regular Spotify account? I just noticed that after having Premium for a little while, my Spotify app started taking a lot more storage in my phone than before. Has this ...
- Does anyone know if Premium on the iPhone app takes up more phone storage than a regular Spotify account? I just noticed that after having Premium for a little while, my Spotify app st...
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- Spotify Star
- 154 Views
- 2 replies
- 0 likes
- 154 Views
- 2 replies
- 0 likes
Premmy features
Hello guys,I bought a premium package on spotify, but some features still remain as free on my cell phone
- Hello guys, I bought a premium package on spotify, but some features still remain as free on my cell phone
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- Spotify Star
- 134 Views
- 1 replies
- 0 likes
- 134 Views
- 1 replies
- 0 likes
Not getting premium on all my devices
I am logged into the same account on both my IPad and Phone but am only getting the premium features on my IPad.
- I am logged into the same account on both my IPad and Phone but am only getting the premium features on my IPad.
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- Spotify Star
- 122 Views
- 1 replies
- 0 likes
- 122 Views
- 1 replies
- 0 likes
premium to student
I had a stundentaccount which ran out of time, so now i acitcated my account in order to get the student discount again, but they say they will charge 9,90 next month. I already paid 9,90 this month...What should I do?
- I had a stundentaccount which ran out of time, so now i acitcated my account in order to get the student discount again, but they say they will charge 9,90 next month. I already paid 9,90 this month....
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- Spotify Star
- 149 Views
- 1 replies
- 0 likes
- 149 Views
- 1 replies
- 0 likes