Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62439 Views
- 43 replies
- 3 likes
- 62439 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Urgent Help Payment not wanted
Hi, I've run into a problem.There seems to be a Spotify Premium Account linked to my card details. I do not know the details or infact know who the person is using the details. I was wondering If I provided my card details or other information I coul...
- Hi, I've run into a problem. There seems to be a Spotify Premium Account linked to my card details. I do not know the details or infact know who the person is using the details. I was wondering If...
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Superuser Contribution Abbonamento
Mi è arrivata la conferma di pagamento ma ancora non si è attivata la modalità premium. Come devo fare ?
- Mi è arrivata la conferma di pagamento ma ancora non si è attivata la modalità premium. Come devo fare ?
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- Newbie
- 2479 Views
- 2 replies
- 1 likes
- 2479 Views
- 2 replies
- 1 likes
Prueba 7 días y Plan Familiar
Hicé una cuenta nueva y por error acepté los 7 días de prueba, pues me agregaron a un plan familiar. Se "quita" la prueba por estar en un plan ó las dos están al mismo tiempo, claro, hasta que acaben los 7 días o que pasa?
- Hicé una cuenta nueva y por error acepté los 7 días de prueba, pues me agregaron a un plan familiar. Se "quita" la prueba por estar en un plan ó las dos están al mismo tiempo, claro, hasta que acaben...
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- 849 Views
- 0 replies
- 0 likes
- 849 Views
- 0 replies
- 0 likes
Remove card details from daughters account
My daughter used my credit card and she can't rememeber her password , nor user name . What can I do to stop being billed ? Help !
- My daughter used my credit card and she can't rememeber her password , nor user name . What can I do to stop being billed ? Help !
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- Casual Listener
- 800 Views
- 2 replies
- 0 likes
- 800 Views
- 2 replies
- 0 likes
Changing my country & update in the PRICE of Premium
Hello, I'm a premium user since a couple of years know.As i permanently mooved to the Philippines two months ago, i'd like to update my country. I found how to do so. However, when it comes to payement, it is written that I will be charged the same p...
- Hello, I'm a premium user since a couple of years know. As i permanently mooved to the Philippines two months ago, i'd like to update my country. I found how to do so. However, when it come...
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- 153 Views
- 0 replies
- 0 likes
- 153 Views
- 0 replies
- 0 likes
Superuser Contribution Paid for service but NOT getting it on the phone....can't cancel it or make changes??
I had spotify running on a pad. Loved it and got a Samsung phone. Fell in love with the downloaded playlists and then they got locked off by Spotify. I then registered my acct and now spotify is pretty much not doing anything for me....won't download...
- I had spotify running on a pad. Loved it and got a Samsung phone. Fell in love with the downloaded playlists and then they got locked off by Spotify. I then registered my acct and now spotify is pret...
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- Casual Listener
- 385 Views
- 2 replies
- 0 likes
- 385 Views
- 2 replies
- 0 likes
upgrade to premium
Currently my Premium account is still on "pay one month and get 3 months" (order ID : 557660368039077-1)My account will be renewed on 18/08/17.I'd like to upgrade to Premium for Family plan.So when the premium subscription fee will be charged ?
- Currently my Premium account is still on "pay one month and get 3 months" (order ID : 557660368039077-1) My account will be renewed on 18/08/17. I'd like to upgrade to Premium for Family ...
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- 347 Views
- 0 replies
- 0 likes
- 347 Views
- 0 replies
- 0 likes
Superuser Contribution Student Premium
I have regular premium right now and I want to change to student premium and my school does show up on the list but every time i click on it, it says that it cant confirm that I am a student. What do I do ?
- I have regular premium right now and I want to change to student premium and my school does show up on the list but every time i click on it, it says that it cant confirm that I am a student. What do...
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- Roadie
- 1520 Views
- 1 replies
- 0 likes
- 1520 Views
- 1 replies
- 0 likes
Superuser Contribution premium
I bought the normal premium and the school student premium without realising, and I was charged for both, is it possible I can get my money back?
- I bought the normal premium and the school student premium without realising, and I was charged for both, is it possible I can get my money back?
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- Roadie
- 765 Views
- 1 replies
- 0 likes
- 765 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelled my premium account before the payment was due but i am still being charged.
I cancelled my premium account 7/8. It says that the payment isnt due until 7/9 but i am still being charged for the following month. I would like to have the payment cancelled and get my money back.
- I cancelled my premium account 7/8. It says that the payment isnt due until 7/9 but i am still being charged for the following month. I would like to have the payment cancelled and get my money back.
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- Roadie
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Superuser Contribution About the student account
4 days ago I paid student premium membershipBut my account still seems to be freeStudent sent me in the document
- 4 days ago I paid student premium membership But my account still seems to be free Student sent me in the document
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- Roadie
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not showing
Hi! I signed in to get the free premium trial and have an expiration date, butstill appear as a free user, do i haave to wait ir Is there someething else i need to do?
- Hi! I signed in to get the free premium trial and have an expiration date, butstill appear as a free user, do i haave to wait ir Is there someething else i need to do?
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- Roadie
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not showing
Hi,I paid for 3 months of spotify for £9.99 my google play account. The £9.99 showed up on my last phone bill and I have been receiving premium features, however, when I log into my spotify account the premium status does not show. As such, I am unab...
- Hi, I paid for 3 months of spotify for £9.99 my google play account. The £9.99 showed up on my last phone bill and I have been receiving premium features, however, when I log into my spotify account...
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- Roadie
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Change to Family Plan
Hi!I have Spotify Premium and I pay it by my cell phone company. I want to change my subscription to Family Plan, I must cancel my account to do that. I want to know if I'll lose my play lists and settings.Thanks and sorry for my english Ana_in_the_s...
- Hi! I have Spotify Premium and I pay it by my cell phone company. I want to change my subscription to Family Plan, I must cancel my account to do that. I want to know if I'll lose my play lists and ...
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- Spotify Star
- 377 Views
- 3 replies
- 0 likes
- 377 Views
- 3 replies
- 0 likes
Family Plan
Hello, I have been removed from my family plan 2 times in a row without reason and now it says i cant join the family plan i pay for... What can i do? it is the 3rd time this has happened, my dad and brother can still use the plan but for some reason...
- Hello, I have been removed from my family plan 2 times in a row without reason and now it says i cant join the family plan i pay for... What can i do? it is the 3rd time this has happened, my ...
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- Spotify Star
- 219 Views
- 2 replies
- 1 likes
- 219 Views
- 2 replies
- 1 likes
Superuser Contribution Changed student details
I changed student details after 12 months of student subscription to continue for one more year. It's not recognizing the new student details although they are perfectly valid.
- I changed student details after 12 months of student subscription to continue for one more year. It's not recognizing the new student details although they are perfectly valid.
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- Roadie
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Donwload
Spotify makes an extra charge for download songs?
- Spotify makes an extra charge for download songs?
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- Spotify Star
- 729 Views
- 1 replies
- 0 likes
- 729 Views
- 1 replies
- 0 likes
Can't switch my Country
Hey I just moved from Montreal to San Mateo and I can't change my country in my setting.I did follow the how to but it just doesn't let me change it to USA.I can't link my new Visa card because of that.
- Hey I just moved from Montreal to San Mateo and I can't change my country in my setting. I did follow the how to but it just doesn't let me change it to USA. I can't link my new Visa card be...
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- Spotify Star
- 1320 Views
- 4 replies
- 0 likes
- 1320 Views
- 4 replies
- 0 likes
Superuser Contribution 30 day trial period
I'm not sure if this is the right place, but I have a bone to pick with Spotify. I was offered a 30 day trial period, seeing as im broke right now or I would already have perimum.I signed up for it, (of course you have to put in your card info) and w...
- I'm not sure if this is the right place, but I have a bone to pick with Spotify. I was offered a 30 day trial period, seeing as im broke right now or I would already have perimum.I signed up for it, ...
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- Roadie
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Paguei mas não está liberado meu Spotify Premium
Prezados,Efetuei o pagamento do meu Spotify Premium hoje, via boleto.E continuo com versão Free, assim não tendo acesso as regalias Premium.O valor foi debitado da minha conta!
- Prezados, Efetuei o pagamento do meu Spotify Premium hoje, via boleto. E continuo com versão Free, assim não tendo acesso as regalias Premium. O valor foi debitado da minha conta!
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- Casual Listener
- 499 Views
- 4 replies
- 1 likes
- 499 Views
- 4 replies
- 1 likes