Can't buy premium with the same card

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Can't buy premium with the same card

3aeAk
Newbie

Plan

Free

Country

Lithuania

Device

Windows 10 pc

Operating System

Windows 10

 

My Question or Issue

I have gotten the 30 day trial on spotify with a visa card. After it ended i wanted to buy the plan for 6,99 euro. ,but if i try to buy it now it says the card is invalid. even tough there is money and i used this card for the trial. thanks if you help.

 

1 Reply

Re: Can't buy premium with the same card

Rising Star 20 Jᴀᴄᴋ
Rising Star 20

Hey @3aeAk thanks for reaching out to the Spotify Community,


Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

If none of those solutions work, try these options:

 

-Use a different device/internect connection

-Use incognito mode

 

Happy Listening,

Jack

JᴀᴄᴋRising Star 20
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