Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have had a premium subscription through Spark for a year now. I had premium prior to this. On my Spotify account it shows it is under Spark however my c...
My Question or Issue
Hello, I am paying already for Spotify premium. Playing it is no problem, because it is working as expected, but I cannot use Spotify on my echo dot. Echo dot tells me that I am using a free account although I am paying for it?
I cannot login to either my apps or online settings using my email address of record or password. When I attempt to reset my password my email address is not recognized. Payment was taken a few days ago. If I do not receive help quickly, I am fixin t...
so i just bought spotify premium and it won’t allow me to go into the app with the spotify premium. what do i do?
I just subscribed for premium and it says error 404 when i try to login.i even deleted my facebook app so it wouldnt interfere with the app loading, but it stil doesnt work.what is wrong with spotify
Hi.Spotify recently showed me that my account payment method needs to be updated. I wanted to switch to the family premium so I canceled the premium subscription. When I tried to subscribe to family premium it said the payment didn't go through.I tri...
What happened to my playlist after I upgraded! Really upset about this please help
PlanPremiumCountry VietNamDeviceNokia 5Operating SystemAndroid My Question or IssueI can not pay for premium with my mastercard, it still enough money, can pay for other and can buy gif card but can not sub for premium. I try to make new card, new ac...
I've upgraded my free account to Premium by subscribing with a discount plan for Vietnam, 5,900 VND/month for first 3 months. My account was debited 5,900 but my account still remains Free. I've waited for 2 days and tried to log out/relogin but noth...
PlanFreeCountryTurkey DeviceXiaomi Mi A2 LiteOperating SystemAndroid Oreo My Question or IssueSelamlar, ayri ayri iki farkli kredi kartıyla premium almaya calistim ancak ikisinde de sorun çıktı, kartların bakiyeleri yeterli,e-ticaret ve yurtdisi isle...
PlanPremium StudentCountryDeutschland My Question or IssueIch habe meinen Spotify Gutschein (30€) auf meinem Kontoeingelöst, welches ein Studentenkonto ist und immer am 12. jeden Monats abgebucht wird. Jetzt steht in der Mail allerdings, dass ich dre...
PlanPremiumCountry NEW ZEALAND My Question or Issue Terrible Spotify service and communication. I have been trying to get someone's attention for days..I just want my subscription cancelled and yes I've followed all the processes and no it doesnt wor...
PlanPremium for 3 monthsCountry USA My Question or Issue I paid For 3 Month Premium, only worked for 1 week. Today when I am trying to listen, my account went back to Free account again. How do I get my premium service back?
I changed my bank details a couple months ago for Spotify Premium and although the payment was taken last month with no bother, it failed this month. I checked and updated my payment details to be on the safe side but they were for the correct accoun...
My Question or Issue I need to cancel my membership,but can’t retrieve account info. I deleted my facebook and never had an email linked to my account. So now what?
PlanPremiumCountry TurkeyDevice(Samsung Galaxy S9+Operating SystemAndroid My Question or Issue I am looking my receipt, It shows 6.99 TRY . But when i checked my bank account it says 7.18 TRY. Where did 0.19 TRY go ?
I am trying to get premium using a valid credit card from my country, however my spotify account is set for a different country (where I live) and I does not allow me to pay. If I change my location to match the cards country, pay, and change my loca...
PlanFree/PremiumCountry Device(iPhone 6) My Question or Issuehello, so I'm I'm trying to purchase Spotify premium for three months but the only option I have to pay it is a pay safe card which I don't have and I just want to use my regular card. How ...
Hi, I've been a premium member since 2016 and all of a sudden my premium account has ben converted to a free account which is very strange. What could be the problem here? Many thanks in advance!