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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70840 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134609 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73443 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256957 Views
156 replies
13 likes
I currently have the Hulu .99 cent per month deal. If I purchase spotify premium and merge my billing will my total still be .99 per month or will I lose the deal?
I currently have the Hulu .99 cent per month deal. If I purchase spotify premium and merge my billing will my total still be .99 per month or will I lose the deal?
Composer
633 Views
1 replies
0 likes
Spotify charged me R$10 when I updated the payment method to a new credit card. Usually they charge R$0 just to confirm the card but now this happened. Why? My plan is only due on 12/05 PlanPremium R$16,90CountryBrazilDeviceSamsung Expert NotebookOpe...
Spotify charged me R$10 when I updated the payment method to a new credit card. Usually they charge R$0 just to confirm the card but now this happened. Why? My plan is only due on 12/05 Plan...
Spotify Star
400 Views
1 replies
0 likes
PlanPremiumCountryBrazil My Question or Issuemy mom was taken away from my family plan because both my and her email registered in spotify are not our main, so we missed the inbox. And now I'm trying to add her again, but when she accepts the invitat...
Plan Premium Country Brazil My Question or Issue my mom was taken away from my family plan because both my and her email registered in spotify are not our main, so we missed the ...
Spotify Star
267 Views
1 replies
0 likes
PlanPremiumCountryMALAYSIADeviceOPPO F1SOperating SystemAndroid My Question or Issueyou've been charging me double evEry month since last year. i quit 3 months ago and you still charging me.. twice every month!! What on earth is wrong with u??!!!! i ...
Plan Premium Country MALAYSIA Device OPPO F1S Operating System Android My Question or Issue you've been charging me double evEry month since last year. i quit 3 months ago and you st...
Community Legend
384 Views
3 replies
0 likes
PlanFree/PremiumCountrypanama/colombiaDeviceiPhone xOperating System(iOS 10 My Question or Issuehi, I cancelled my premiun account and realised I was being charged in two different credit cards, when I cancelled one of the monthly charges stop but no...
Plan Free/Premium Country panama/colombia Device iPhone x Operating System (iOS 10 My Question or Issue hi, I cancelled my premiun account and realised I was being charged in...
Spotify Star
424 Views
1 replies
0 likes
Is it possible to have two subscriptions attached to the same email? I got a new card and didn't put it in the system so my subscription ran out. When I updated the card it charged me 9.99 (using the same email/password) instead of my student rate 4....
Is it possible to have two subscriptions attached to the same email? I got a new card and didn't put it in the system so my subscription ran out. When I updated the card it charged me 9.99 (...
Spotify Star
294 Views
2 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy S7 Edge, Macbook Pro late 2013Operating SystemAndroid Oreo, Macintosh My Question or IssueIn my haste to secure a google home mini, I selected the Chalk version of the Google Home Mini and google is advising it...
Plan Premium Country Device Samsung Galaxy S7 Edge, Macbook Pro late 2013 Operating System Android Oreo, Macintosh My Question or Issue In my haste to secure a google hom...
Casual Listener
328 Views
2 replies
0 likes
PlanPremiumCountryDenmarkDevice Samsung Galaxy so plusOperating SystemAndroid My Question or IssueHello, today I was charged twice for my subscription, it never happened before and I would like to ask you if you can take look at it ?
Plan Premium Country Denmark Device Samsung Galaxy so plus Operating System Android My Question or Issue Hello, today I was charged twice for my subscription, it never happened...
Spotify Star
324 Views
1 replies
0 likes
Plan Free/Premium Country India Device (iPhone SE 32GB) Operating System (iOS 12) My Question or Issue FROM THE FIRST DAY OF SPOTIFY RELEASED IN INDIA I'M NOT ABLE TO SUBSCRIBE FOR MONTHLY PREMIUM SERVICE. EVERYTIME I TRY FOR PAYMENT SPOTIFY DECLINE ...
Plan Free/Premium Country India Device (iPhone SE 32GB) Operating System (iOS 12) My Question or Issue FROM THE FIRST DAY OF SPOTIFY RELEASED IN INDIA I'M NOT ABLE TO SUBSC...
Spotify Legend
5549 Views
10 replies
2 likes
Until the last few days, the Daily Mixes I had were endless like it should be, but since Monday, my Daily Mixes are limited to 50 songs and when I finish listening to them, the songs aren't being replaced.
Until the last few days, the Daily Mixes I had were endless like it should be, but since Monday, my Daily Mixes are limited to 50 songs and when I finish listening to them, the songs aren't being rep...
Casual Listener
726 Views
2 replies
2 likes
hello everyonei first used spotify through facebook but now i have deleted my facebook account and i’m not able to cancel my subscriptioncan someone please help to solve this issuethanks
hello everyone i first used spotify through facebook but now i have deleted my facebook account and i’m not able to cancel my subscription can someone please help to solve this issue thanks
Spotify Star
385 Views
1 replies
0 likes
PlanPremiumCountryCANADA DeviceMACBOOK PROOperating SystemiOS 10, My Question or Issue I have a premium individual account - Yet I cant get the Google mini ? What am I doing wrong to get this? My friend was able to secure one.
Plan Premium Country CANADA Device MACBOOK PRO Operating System iOS 10, My Question or Issue I have a premium individual account - Yet I cant get the Google m...
Spotify Star
440 Views
3 replies
0 likes
Hola, hace un año se podía realizar el pago mediante PSE en Colombia, este es un método muy usado que permitía a muchos usuarios pagar, sin embargo lo quitaron y no ha vuelto, creo que sería una muy buena idea volver a implementarlo ya que aumentaría...
Hola, hace un año se podía realizar el pago mediante PSE en Colombia, este es un método muy usado que permitía a muchos usuarios pagar, sin embargo lo quitaron y no ha vuelto, creo que sería una muy ...
Spotify Star
996 Views
1 replies
0 likes
Hi, Suscribi a spotify family con 30 dias de prueba gratis y ha sido cobrado!!Pueden orientarme que debo hacer ?Gracias !!
Hi, Suscribi a spotify family con 30 dias de prueba gratis y ha sido cobrado!! Pueden orientarme que debo hacer ? Gracias !!
Spotify Star
506 Views
1 replies
0 likes
Buenos días, hace aproximadamente un mes, adquirí la suscripción en la cual podria pagar dicha suscripción a través de mi recibo de telefonía, pero hoy quiero eliminar la suscripción, cuando me acerco al panel de usuario/suscripción no me aparece el ...
Buenos días, hace aproximadamente un mes, adquirí la suscripción en la cual podria pagar dicha suscripción a través de mi recibo de telefonía, pero hoy quiero eliminar la suscripción, cuando me acerc...
Spotify Star
1567 Views
1 replies
0 likes
Hello. On begin - sorry for my bad english here :(.I have two simples question. I see spotify in premium offers 320 kb/s on very high quality. But there is nothing about offline mode / downloaded , so if i downloaded it also as high quality in settin...
Hello. On begin - sorry for my bad english here :(. I have two simples question. I see spotify in premium offers 320 kb/s on very high quality. But there is nothing about offline mode / dow...
Spotify Star
875 Views
1 replies
0 likes
PlanPremium My question or problemI need to know the whole number of my card stored in the spotify system. How can I do this? the last four digits aren't needed for me.
Plan Premium My question or problem I need to know the whole number of my card stored in the spotify system. How can I do this? the last four digits aren't needed for me.
Spotify Star
1038 Views
1 replies
0 likes
PlanFree/PremiumCountryMéxico Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFor second time I got a charge in my card but I canceled my suscription almos 2 months ...
Plan Free/Premium Country México Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue F...
Spotify Star
773 Views
8 replies
0 likes
My Question or IssueSe me debita spotify premium en dos tarjetas. como hago para desactivar o eliminar una de la tarjetas? gracias.Plan Premium, Country Argentina My Question or Issue
My Question or Issue Se me debita spotify premium en dos tarjetas. como hago para desactivar o eliminar una de la tarjetas? gracias. Plan Premium, Country Argentina  ...
Spotify Star
418 Views
1 replies
1 likes
PlanPremiumCountryDenmarkDevice(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a Premium subscription and I was paying for it but now I switched for a Duo with my friend and he is the one that is paying for...
Plan Premium Country Denmark Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had a Premium subscription and I was paying for it...
Spotify Star
386 Views
1 replies
0 likes
