Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62451 Views
- 43 replies
- 3 likes
- 62451 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8089 Views
- 23 replies
- 2 likes
- 8089 Views
- 23 replies
- 2 likes
Superuser Contribution Family account plots naar free
Mijn family-abbonement is plots gewijzigd naar free, zonder dat ik daar zelf iets aan heb gedaan.
- Mijn family-abbonement is plots gewijzigd naar free, zonder dat ik daar zelf iets aan heb gedaan.
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- Spotify Legend
- 199 Views
- 1 replies
- 0 likes
- 199 Views
- 1 replies
- 0 likes
Ödeme başarısız oldu sorunu
PlanFree/PremiumCountry TurkeyDevice(Huawei Mate10 Lite, HP PC)Operating System(Android 8.0.0, Windows 10.) My Question or Issue Dün premium üyelik için kart bilgilerimi girip benim spotify premium'umu başlat butonuna bastığımda telefonuma şifre giri...
- Plan Free/Premium Country Turkey Device (Huawei Mate10 Lite, HP PC) Operating System (Android 8.0.0, Windows 10.) My Question or Issue Dün premium üyelik için kart bilgil...
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- Community Legend
- 20653 Views
- 3 replies
- 0 likes
- 20653 Views
- 3 replies
- 0 likes
I cant access my facebook account to log in and cancel my subscription
PlanPremiumCountryUkDeviceSamsung Galaxy 8Operating SystemWindows 10 My Question or Issue I want to cancel my subscription on a different account and then get premium on this account. My other account is linked with Facebook and when I go to log in i...
- Plan Premium Country Uk Device Samsung Galaxy 8 Operating System Windows 10 My Question or Issue I want to cancel my subscription on a different account and then get pr...
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- Spotify Star
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Need help; Migrate Albums and Playlist from one account to another
PlanPremium FamilyCountry NLMy Question or IssueI have a carrier-KPN Premium account and a older account which i have now upgraded to Premium Family.Can someone from Spotify migrate the albums and playlist from the KPN account to the Family account ?
- Plan Premium Family Country NL My Question or Issue I have a carrier-KPN Premium account and a older account which i have now upgraded to Premium Family. Can someone from Spotify migrate ...
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- Spotify Star
- 397 Views
- 1 replies
- 0 likes
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Migrate
- 397 Views
- 1 replies
- 0 likes
vcc for premium family payment?
hello guys, im from indonesiai wonder if i can pay the premium family subscription with virtual credit card/number?i dont have any physical card right now, so i wonder if i can paying the family subscription w/ vcc instead just for current payment.ca...
- hello guys, im from indonesia i wonder if i can pay the premium family subscription with virtual credit card/number? i dont have any physical card right now, so i wonder if i can paying the...
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- Spotify Star
- 1268 Views
- 1 replies
- 0 likes
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PremiumPremium familyvcc
- 1268 Views
- 1 replies
- 0 likes
Charged twice
Hello!I seem to be getting charged an additional $9.99 per month along with my student discount amount of $4.99. In the past I had signed up for other plans like the $0.99 for the summer and wasn't charged anything additional, so I assumed that it wo...
- Hello! I seem to be getting charged an additional $9.99 per month along with my student discount amount of $4.99. In the past I had signed up for other plans like the $0.99 for the summer and wasn't...
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- Spotify Star
- 289 Views
- 3 replies
- 0 likes
- 289 Views
- 3 replies
- 0 likes
Solved!! Changing device from iOS to Android- what happens with subscribtion?
PlanPremiumCountry IrelandSamsung note 9Operating SystemAndroid 8.1.0 My Question or IssueI had an iPhone and got spotify premium account. Now I am changing to Android and wonder how the payment for premium plan will go? Through apple account ot goog...
- Plan Premium Country Ireland Samsung note 9 Operating System Android 8.1.0 My Question or Issue I had an iPhone and got spotify premium account. Now I am changing to Android and...
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- Spotify Star
- 2102 Views
- 5 replies
- 0 likes
- 2102 Views
- 5 replies
- 0 likes
Re: HELP! I was charged twice this month. Again.
Why does this keep happening? My money was returned to my account last time. But unfortunately, it has occurred again. What should I do? Thanks
- Why does this keep happening? My money was returned to my account last time. But unfortunately, it has occurred again. What should I do? Thanks
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Solved!! Moving to a new country next month
Hi, I am moving to the UK next month. I want to subscribe to the discounted price per 3 months deal for Spotify Premium. I realised that the price for that is cheaper in the UK than it is where I am currently (Hong Kong). Can I change region to the U...
- Hi, I am moving to the UK next month. I want to subscribe to the discounted price per 3 months deal for Spotify Premium. I realised that the price for that is cheaper in the UK than it is where I am ...
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- Spotify Star
- 588 Views
- 1 replies
- 0 likes
- 588 Views
- 1 replies
- 0 likes
Solved!! The redirect from Spotify to Hulu for students is not working
I am asking about the hulu/spotify/showtime package that I enrolled in. I connected showtime but when I click the redirect for Hulu I get the below errors. Please help as this is kinda annoying that some of my features aren't working. Thank you. Plan...
- I am asking about the hulu/spotify/showtime package that I enrolled in. I connected showtime but when I click the redirect for Hulu I get the below errors. Please help as this is kinda annoying that ...
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- Spotify Star
- 439 Views
- 1 replies
- 0 likes
- 439 Views
- 1 replies
- 0 likes
Solved!! Get back the 10 days of Spotify subscription that I lost and inability to use Gift cards for Family
PlanRecently upgraded from Premium to Premium for FamilyCountryUS ProblemAfter upgrading from Premium to Premium for Family, my payment renewal date changed to 12-15-18. My original renewal date was 12-25-18. As a result, I lost 10 days of subscripti...
- Plan Recently upgraded from Premium to Premium for Family Country US Problem After upgrading from Premium to Premium for Family, my payment renewal date changed to 12-15-18. My o...
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- Spotify Star
- 521 Views
- 3 replies
- 1 likes
- 521 Views
- 3 replies
- 1 likes
Solved!! Can't subscribe a premium account
CountryItaly/Sweden My Question or IssueHi everyone!I've got a problem with the subscription of my premium account.I live in Italy but for 3 months I will be in Sweden (where I currently am). When I try to pay for the premium account, my payment meth...
- Country Italy/Sweden My Question or Issue Hi everyone! I've got a problem with the subscription of my premium account. I live in Italy but for 3 months I will be in Sweden (where I...
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- Spotify Star
- 275 Views
- 1 replies
- 0 likes
- 275 Views
- 1 replies
- 0 likes
Superuser Contribution my premium subscribtion isn't working even tough the payment went trough?
PlanPremiumCountry Faroe IslandsDeviceiphone SE and computerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Premium Country Faroe Islands Device iphone SE and computer Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Regular
- 723 Views
- 10 replies
- 0 likes
- 723 Views
- 10 replies
- 0 likes
Solved!!Superuser Contribution unable to make the payment
PlanFreeCountryRomaniaDevice(iPhone, desktop computer)Operating System(iOS 12, Windows 10)My Question or IssueHi, You now have the offer €0.99 for three months subscription. I have tried many times to make the payment with my debit card (from ING ban...
- Plan Free Country Romania Device (iPhone, desktop computer) Operating System (iOS 12, Windows 10) My Question or Issue Hi, You now have the offer €0.99 for three months subscription...
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- Regular
- 966 Views
- 8 replies
- 1 likes
- 966 Views
- 8 replies
- 1 likes
Logged out
Hi I just logged out as I changed phone. I reset my password as I couldn't remember .. and now it let me go logg in but as 'trail' like Spotify is asking me to pay for a premium account which I've got already ! How is that possible? Please need help ...
- Hi I just logged out as I changed phone. I reset my password as I couldn't remember .. and now it let me go logg in but as 'trail' like Spotify is asking me to pay for a premium account which I've go...
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Updating payment information- reload error
When I update my payment information, I am instructed to reload the page and try again. What should I do?
- When I update my payment information, I am instructed to reload the page and try again. What should I do?
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Gift subscriptions and moving to another country
I’d like to gift a Premium subscription to my daughterI live in Canada and she lives in the US. She listens on her iPhone 6. To complicate matters, she might be moving out of the US in a few months. I have read some people aren’t able to gift a subsc...
- I’d like to gift a Premium subscription to my daughter I live in Canada and she lives in the US. She listens on her iPhone 6. To complicate matters, she might be moving out of the US ...
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- Spotify Star
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Student premium wrong hulu
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got spotify student premium which includes hulu when i started hulu i connected it an account that is not mine but my friends how do i conne...
- Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I got spotify student premium which includes h...
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Lost my premium membership and playlists
I had to delete Spotify app from my phone and then downloaded again but i lost my premium membership and all of my playlists and subscriptions. Anyone had the same issue? How can i solve this? I was using spotify today until that happened.
- I had to delete Spotify app from my phone and then downloaded again but i lost my premium membership and all of my playlists and subscriptions. Anyone had the same issue? How can i solve this? I was ...
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- Spotify Star
- 207 Views
- 1 replies
- 0 likes
- 207 Views
- 1 replies
- 0 likes
Cannot Access Email I Signed Up With
So, I've been logged out of all my accounts when I tried to connect my phone's Spotify app to Alexa. I have not logged in to this account in some time and attempted to reset the password. This led me to the lovely realization I no longer have access ...
- So, I've been logged out of all my accounts when I tried to connect my phone's Spotify app to Alexa. I have not logged in to this account in some time and attempted to reset the password. This led me...
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- Spotify Star
- 201 Views
- 1 replies
- 0 likes
- 201 Views
- 1 replies
- 0 likes