Can’t see when my subscription date started or ends

[Sammyofy]

Plan: Premium

Country: UK

Device: iPhone 11

Operating System: iOS 13.6

My Question or Issue: Can’t see when my subscription date started or ends. I’m on account overview page & it shows premium but that’s about it. 

[Billy-J]

Hey @Sammyofy, thanks for reaching out to the Community!

Are you paying for Spotify Premium through Spotify directly, or through a different company, such as your mobile payment provider? 

Also, are you able to see your full account details here using a different browser or private window? 

Let me know how you get on!

[Sammyofy]

Hi there

it is part of my vodafone plan..

[Billy-J]

Hey @Sammyofy,

Thanks for confirming!

In this case, I'd recommend reaching out to them as they have more information and access to your billing details and subscription end dates. 

If you need anything else, don't hesitate to ask 🙂