Can't update Payment Card, Your payment method and country don't match.

[yesman13]

I'm in the US, my Address is US Based, My card is US Based, I have not changed countries, my previous card was US based. Yet.. I still get this message. 

Your payment method and country don't match.

Funny enough though, I do see that my country is "US" on the bottom, but if I try and update my country then it displays "USA", this does not help however. 

I've tried both on my mobile device, and windows pc (both chrome and edge).

Using a discover card if that helps?

[Maxim]

Hey @yesman13,

Thanks for coming to the Community.

In this case, it's best to double-check with the issuer of your card if it has been issued in the US. 🙂

Let me know how it goes!

[yesman13]

Yup, it was issued in the US.I can only assume that it might be a bug with the way that the country is returned by your credit card system and Discover cards. Is there a way to create a ticket for a dev to verify that they're not doing something like card.Country === user.Country when it might be that my country is US and the country in the card is "USA"

[Maxim]

Hey @yesman13,

Thanks for getting back.

Some card providers operate in several countries and therefore the country where the card was issued isn't always identical to the country you live in.

I can't say if your card provider is one of them, since I don't know it's name, but it's certainly a possibility due to the error message you're seeing, so I recommend reaching back out to them to see if it can get sorted.

Alternatively, you can try using a different payment method.

Let me know how it goes 🙂

[yesman13]

Not sure that it helps, but once again, I'm trying to add this card
https://www.discover.com/credit-cards/cash-back/it-card.html

The country is still US, 

[Maxim]

Alright, @yesman13 - Thanks for the link!

I still recommend reaching back out to the issuer of your card regarding the country your card was issued in. Or, alternatively, you can try using a different payment method 🙂

[esmeralda-p]

I have the same problem with the Discover credit card listed above. I contacted Discover when I first encountered this problem and they verified that the card was issued in the US. I agree with @yesman13 that this seems to be a bug with how the country names are matched/not matched.