Can't update my information

[GabrielGambi]

Hello.

I have Spotify Family and last month I had to cancel the credit card we were using, and totally forgot about it. Now our Spotify is blocked and I can't find a way to update the charging info and use another credit card. Any help is appreciated! 🙂 Thanks! 

[MattSuda]

Hey @GabrielGambi

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.