Help Wizard

Step 1


Can you have duo from different locations.

Can you have duo from different locations.

Can you have duo from different locations, I move around the country for months at a time and would be problematic with the change of address once a year. Not to mention me and my partner dont always share the same locations

2 Replies

Hey there @Juandreanker,


Thanks for reaching out here in the Community 🙂 We moved your post from the Ideas section since it doesn't qualify as an idea.


Keep in mind that Premium Duo is a discount plan for two people who live together in the same physical address. This means that if your partner lives in a different city or country, they won't be able to join your plan. 


Regarding the address changes, as the plan owner you can update your address in the Duo page. If you do this, members on the plan will also need to verify their location.


Hope this helps. The Community will be here if you need anything else.



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This is all a bit nonsensical - why does my partner have to physically live here? Are you dictating what a relationship should look like? 

I thought it'd be nice to build a playlist for my gf and introduce her to the app but didn't realise it'd be this hard. 😕

Like why aren't couples memberships a thing? With added features such as "mixtape" sharing with special skins etc. Why do you care where people live?

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