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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70315 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134210 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72664 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255906 Views
156 replies
13 likes
En mi extracto bancario tengo dos cobros de Spotify y solo tengo una suscripción
En mi extracto bancario tengo dos cobros de Spotify y solo tengo una suscripción
Moderator
312 Views
1 replies
0 likes
PlanPremium DuoCountryChileDeviceSamsung Galaxy 9Operating System Android My Question or IssueTengo premium duo pero si estoy escuchando utilizando mi cuenta (soy el administrador del plan) y la otra cuenta comienza a escuchar música, lo que yo estoy...
Plan Premium Duo Country Chile Device Samsung Galaxy 9 Operating System Android My Question or Issue Tengo premium duo pero si estoy escuchando utilizando mi cuenta (soy ...
Spotify Legend
4750 Views
8 replies
0 likes
PlanPremiumCountryNetherlands My Question or IssueI've a Family subscription and will be switching from bank. My account shows the option to change the payment details, however:- I cannot choose for my new bank (ASN Bank)- My N26 card is not accepted...
Plan Premium Country Netherlands My Question or Issue I've a Family subscription and will be switching from bank. My account shows the option to change the payment details, however: - I...
Spotify Star
336 Views
1 replies
0 likes
Do I still have to Pay for each Audiobook I want to listen too?
Do I still have to Pay for each Audiobook I want to listen too?
Spotify Star
362 Views
1 replies
0 likes
This is fraud I have never had Spotify I want the payments to stop and refunded for what was charged
This is fraud I have never had Spotify I want the payments to stop and refunded for what was charged
Spotify Star
262 Views
1 replies
0 likes
HOW DID I UNSUBSCRIBE I HAVE EMAILED SEVERAL TIMES. I NEED HELP
HOW DID I UNSUBSCRIBE I HAVE EMAILED SEVERAL TIMES. I NEED HELP
Moderator
223 Views
1 replies
0 likes
recebo msm com código e não abre no computador..tenho acompanhado meu extrato bancário está sendo descontado.
recebo msm com código e não abre no computador..tenho acompanhado meu extrato bancário está sendo descontado.
170 Views
0 replies
0 likes
Plan: PremiumCountry: Azerbaijan Device(iPhone 13)Operating System(iOS 15,6) I paid the subscription price and then changed the payment method. Then Spotify tried to charge me twice. Today it stopped the premium subscription although it should be 11 ...
Plan: Premium Country: Azerbaijan Device (iPhone 13) Operating System (iOS 15,6) I paid the subscription price and then changed the payment method. Then Spotify tried to ch...
Moderator
277 Views
1 replies
0 likes
Habe das Family-Abo gemacht, damit alle Familienmitglieder unabhängig voneinander die eigene Musik, ect. hören können. Die Familienmitglieder sind aber minderjährige Kinder ohne E-Mailadressen. Wie kann ich sie hinzufügen?
Habe das Family-Abo gemacht, damit alle Familienmitglieder unabhängig voneinander die eigene Musik, ect. hören können. Die Familienmitglieder sind aber minderjährige Kinder ohne E-Mailadressen. Wie k...
Spotify Star
505 Views
1 replies
0 likes
Hola buenas, el día de hoy 7 de junio del 2023 se me realizó el pago automático de mi plan cosa que yo quería cancelar, ya cancele el plan y quiero el reembolso del dinero de plan, como puedo iniciar el proceso ? Muchas gracias Alvaro.
Hola buenas, el día de hoy 7 de junio del 2023 se me realizó el pago automático de mi plan cosa que yo quería cancelar, ya cancele el plan y quiero el reembolso del dinero de plan, como puedo iniciar...
Moderator
376 Views
1 replies
0 likes
I've had my premium account for about 12 months. Account is still active but started playing ads this week while I'm playing music. Other premium features like selecting songs and skipping still work. PlanPremiumCountryAustralia DevicePixel 4 Operati...
I've had my premium account for about 12 months. Account is still active but started playing ads this week while I'm playing music. Other premium features like selecting songs and skipping still work...
Community Legend
327 Views
1 replies
0 likes
i cant cancel my priumium
i cant cancel my priumium
Spotify Star
372 Views
3 replies
1 likes
Will I get 210 song as per 30 song per 1 day
Will I get 210 song as per 30 song per 1 day
Spotify Legend
239 Views
1 replies
0 likes
As I wanted to check if I can use a free premium subscription, I have cancelled my current premium subscription. My premium subscription is active for one more week. Each time I open Spotify (even when playing music and opening Spotify after seconds ...
As I wanted to check if I can use a free premium subscription, I have cancelled my current premium subscription. My premium subscription is active for one more week. Each time I open Spotify (even wh...
298 Views
0 replies
0 likes
PlanPremiumCountryChileDevicePC HP and Xaomi 12Operating SystemAndroid and Windows 10My Question or IssueFor 2 months I have been asked to change the password of my account. Every 2 weeks. Why is it so repeated?
Plan Premium Country Chile Device PC HP and Xaomi 12 Operating System Android and Windows 10 My Question or Issue For 2 months I have been asked to change the password of my account. Every 2...
Casual Listener
393 Views
2 replies
0 likes
Hi everybody, first i'm sorry for my english. I have a problem with a credit card payment, in the last months I saw how my payment of the mebrship has been duplicated and also has an extra cost. I don't know how could it be, if somone can help me wit...
Hi everybody, first i'm sorry for my english. I have a problem with a credit card payment, in the last months I saw how my payment of the mebrship has been duplicated and also has an extra cost. I do...
Spotify Legend
248 Views
1 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceNitro 5 Ryzen, Pixel 6aOperating SystemAndroid, Windows 11 My Question or IssueHello,I would like to change my account's country (I used to live in Guatemala, but now I live in the United States of Amer...
Plan Premium Country United States of America Device Nitro 5 Ryzen, Pixel 6a Operating System Android, Windows 11 My Question or Issue Hello, I would like to change my accou...
Spotify Star
347 Views
1 replies
0 likes
Paying for Premiums Duo. Unable to log in. Says I'm don't qualify...
Paying for Premiums Duo. Unable to log in. Says I'm don't qualify...
Spotify Star
260 Views
1 replies
0 likes
Hi Spotify community, My credit card details changed and I wanted to update my payment details in Spotify, I updated them. And still the system thinks that I I at trial version and I cannot skip songs and listen to the ads. please advise how I can en...
Hi Spotify community, My credit card details changed and I wanted to update my payment details in Spotify, I updated them. And still the system thinks that I I at trial version and I c...
Spotify Star
352 Views
3 replies
0 likes
I just got a text saying that payment has been made. I want a refund right away.
I just got a text saying that payment has been made. I want a refund right away.
Moderator
275 Views
1 replies
0 likes
