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Forum Posts

Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • FenrisulvKK
  • Visitor
  • 15617 Views
  • 27 replies
  • 3 likes
  • 15617 Views
  • 27 replies
  • 3 likes

Can I stream music via discord to my audience using Spotify premium?

Can I stream music via discord to my audience using Spotify premium?I want to stream music on my friend discord server and I want to know if I can stream music there if I have premium spotify.

  • Casual Listener
  • Can I stream music via discord to my audience using Spotify premium? I want to stream music on my friend discord server and I want to know if I can stream music there if I have premium spotify.
  • BelieveInBunny
  • Casual Listener
  • 354 Views
  • 4 replies
  • 0 likes
  • 354 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problemas para atualizar o método de pagamento.

Me esqueci de deixar um saldo para a cobrança do spotify. Foi-me solicitado atualizar o método de pagamento, para voltar a utilizar o Premium.Infelizmente, estou há semanas tentando e simplesmente não consigo. Sempre dá o mesmo erro:"Houve falha no p...

  • Casual Listener
  • Me esqueci de deixar um saldo para a cobrança do spotify. Foi-me solicitado atualizar o método de pagamento, para voltar a utilizar o Premium. Infelizmente, estou há semanas tentando e simplesment...
  • Joan
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am getting 12 months premium for Rs499 but my friends are getting for 299

The new offer by spotify in which many people are getting the annual plan for only 299 INR but the same offer it is showing me for 499 why ? I have always been a member to spotify. What is this partiality:(

  • Newbie
  • The new offer by spotify in which many people are getting the annual plan for only 299 INR but the same offer it is showing me for 499 why ? I have always been a member to spotify. What is this parti...
  • Vasil
  • Moderator
  • 1353 Views
  • 1 replies
  • 1 likes
  • 1353 Views
  • 1 replies
  • 1 likes

Superuser Contribution I changed my account from individual to family, but I can't add members

PlanPremiumCountryBrazilDeviceSamsung Galaxy S22 UltraOperating SystemWindows 10 My Question or IssueI changed my account from individual to family, but I can't add members

  • Newbie
  • Plan Premium Country Brazil Device Samsung Galaxy S22 Ultra Operating System Windows 10   My Question or Issue I changed my account from individual to family, but I can't add members
  • Joan
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to activate Valentines Day gift?

I deleted the first message of the valentines day offer. Now I cant find how to activate this gift.

  • Visitor
  • I deleted the first message of the valentines day offer. Now I cant find how to activate this gift.
  • Dian
  • Spotify Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Im STILL getting adds. I'm PREMIUM. And i'm quite fed up with this crappy service

PlanPremiumCountrySpainDeviceXiaomi redmi note 7Operating SystemAndroid nosecuantos My Question or IssueWhy in the world do i keep hearing annoying adds WHEN I'M A PAYING CUSTOMER. You say "pay and won't get adds" THAT'S FALSE. You should say "Pay to...

  • Regular
  • Plan Premium Country Spain Device Xiaomi redmi note 7 Operating System Android nosecuantos   My Question or Issue Why in the world do i keep hearing annoying adds WHEN I'M A PAYING CUS...
  • Vasil
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

não consigo entrar no plano duo

olá. Meu esposo e eu usávamos o plano família, ele foi furtado e sem o cartão o bloqueamos. Ele fez o duo, voltamos normal porém ele teve um problema com o cartão de novo e ficamos mais uma vez com o plano cancelado. agora ele foi adicionar o duo mai...

  • Newbie
  • olá. Meu esposo e eu usávamos o plano família, ele foi furtado e sem o cartão o bloqueamos. Ele fez o duo, voltamos normal porém ele teve um problema com o cartão de novo e ficamos mais uma vez com o...
  • Bittencourt
  • Spotify Star
  • 1851 Views
  • 1 replies
  • 0 likes
  • 1851 Views
  • 1 replies
  • 0 likes

Family invite link not working

I have a premium family subscription and have sent the link to a family member, they received the link but when they try to oprn it, it goes to the spotify site saying "unexpected error has occurred".

  • Newbie
  • I have a premium family subscription and have sent the link to a family member, they received the link but when they try to oprn it, it goes to the spotify site saying "unexpected error has occurred".
  • Jose_M
  • Spotify Star
  • 881 Views
  • 3 replies
  • 0 likes
  • 881 Views
  • 3 replies
  • 0 likes

Superuser Contribution I need to update payment information and don't know who the Plan Manager is

We have a family plan that only my son uses. I need to update the payment method but it says to contact the Plan Manager. I don't have another login and don't know who the Plan Manager is.

  • Visitor
  • We have a family plan that only my son uses. I need to update the payment method but it says to contact the Plan Manager. I don't have another login and don't know who the Plan Manager is.
  • Joan
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola, a la persona que recomendé premium no le aparece su oferta de 2 meses

Me llegó una notificación de que puedo recomendar a una persona y obtiene 2 meses gratis pero ya lo hice y no le aparece, sigue apareciendo que es la versión gratis

  • Visitor
  • Me llegó una notificación de que puedo recomendar a una persona y obtiene 2 meses gratis pero ya lo hice y no le aparece, sigue apareciendo que es la versión gratis
  • Alex
  • Spotify Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bireysel Premium Aboneliğim Uzatılamıyor

maalesef bu planı kullanamazsın. premium'u edinmenin diğer yollarına göz atabilirsin. hatası alıyorum ve bireysel premiuma devam edemiyorum.

  • Visitor
  • maalesef bu planı kullanamazsın. premium'u edinmenin diğer yollarına göz atabilirsin. hatası alıyorum ve bireysel premiuma devam edemiyorum.
  • Lyubka
  • Moderator
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo Not Working

PlanPremium DuoCountrySouth Africa DeviceSamsung Galaxy A2Operating SystemAndroid Oreo My Question or IssueMy mother and I were using spotify duo without issue throughout 2022 but since the new year I have been unable to sign into the spotify duo. My...

  • Visitor
  • Plan Premium Duo Country South Africa   Device Samsung Galaxy A2 Operating System Android Oreo   My Question or Issue My mother and I were using spotify duo without issue th...
  • Alex
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged!!!

I've just been going over credit card statements and there are a bunch of double charges, I'm being charged 2x a month, 5 days apart. How do a apply for a reimbursement?

  • Casual Listener
  • I've just been going over credit card statements and there are a bunch of double charges, I'm being charged 2x a month, 5 days apart. How do a apply for a reimbursement?
  • Vasil
  • Moderator
  • 403 Views
  • 4 replies
  • 1 likes
  • 403 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why can't I play other chapters to my audio books

I paid for premium but when I try to open the next chapter of my book it says send email. No email ever arrived

  • Visitor
  • I paid for premium but when I try to open the next chapter of my book it says send email. No email ever arrived
  • Joan
  • Moderator
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes