Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 123538 Views
- 81 replies
- 10 likes
- 123538 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14750 Views
- 27 replies
- 2 likes
- 14750 Views
- 27 replies
- 2 likes
Superuser Contribution Im being charged twice monthly for my aubscription
Hi I subscribed long time ago for an individual plan and then I upgraded to family sharing plan with the same account but you guys charge me twice each month for two or three months now for both individual and family plan can you please refund me for...
- Hi I subscribed long time ago for an individual plan and then I upgraded to family sharing plan with the same account but you guys charge me twice each month for two or three months now for both indi...
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- Moderator
- 241 Views
- 3 replies
- 0 likes
- 241 Views
- 3 replies
- 0 likes
My card doesnt work
I accidentally used a 30 dollar gift card while not logged into a account and now the card doesnt work.
- I accidentally used a 30 dollar gift card while not logged into a account and now the card doesnt work.
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- Spotify Star
- 203 Views
- 1 replies
- 0 likes
- 203 Views
- 1 replies
- 0 likes
Premium Duo
Hello! I have a premium Duo account for me and my boyfriend. He didn't have the lyrics of the songs so he updated the application. After the update he loged out and now he cannot log in again even though he uses the right Password and email. Any idea...
- Hello! I have a premium Duo account for me and my boyfriend. He didn't have the lyrics of the songs so he updated the application. After the update he loged out and now he cannot log in again even th...
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- Spotify Star
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Keep songs upgrading the account
Hi everyone!i’m about to upgrade my account into Spotify premium but i’m worried I’m gonna lose all my songs. I did’t save them in a playlist I just added them in my library.Will I lose everything if I’m going to upgrade the account?
- Hi everyone! i’m about to upgrade my account into Spotify premium but i’m worried I’m gonna lose all my songs. I did’t save them in a playlist I just added them in my library. Will I lose everythin...
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- Visitor
- 260 Views
- 2 replies
- 0 likes
- 260 Views
- 2 replies
- 0 likes
Superuser Contribution PREMIUM ON SITE NOT ON PHONE
1 Mon PREMIUM GC loads site PREMIUM but on phone as Free why? How do I fix?Thank You for any suggestions you might have!
- 🔥 1 Mon PREMIUM GC loads site PREMIUM but on phone as Free why? How do I fix?Thank You for any suggestions you might have! 🔥
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- Spotify Legend
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
Superuser Contribution 12 months/99 euros not accepted
Planchanging fomr Free to PremiumCountryItaly My Question or IssueI asked if, using 3 different gift cards (60, 30 and 10 euros, for a total of 100 euros), I could redeem the Induviual Plan 12 months/99 euros and I was told yes, I could do that (Geor...
- Plan changing fomr Free to Premium Country Italy My Question or Issue I asked if, using 3 different gift cards (60, 30 and 10 euros, for a total of 100 euros), I could redeem the Induviu...
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- Spotify Legend
- 533 Views
- 1 replies
- 0 likes
- 533 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Premium Subscriptions Different on Phone / Laptop
My phone says that I have a premium individual subscription but when I login on my laptop it says that I have a premium + hulu subscription. I am using the same exact login information so I am not sure why it says a different plan on different device...
- My phone says that I have a premium individual subscription but when I login on my laptop it says that I have a premium + hulu subscription. I am using the same exact login information so I am not su...
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- Moderator
- 267 Views
- 1 replies
- 0 likes
- 267 Views
- 1 replies
- 0 likes
Superuser Contribution Hace 5 días pagué Spotify premium con mi tarjeta pero me aparece impago
Pagué Spotify premium con mi tarjeta de débito Prex hace 5 días el importe se débito pero me sigue saliendo la notificando de cuenta impaga, ¿me pueden solucionar el problema?
- Pagué Spotify premium con mi tarjeta de débito Prex hace 5 días el importe se débito pero me sigue saliendo la notificando de cuenta impaga, ¿me pueden solucionar el problema?
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- Moderator
- 255 Views
- 1 replies
- 0 likes
- 255 Views
- 1 replies
- 0 likes
Superuser Contribution ¿por que me cobra de mas?
El detalle del recibo de Spotify es menor que lo que se me cobra en la tarjeta! hace meses que estoy pagando casi el doble
- El detalle del recibo de Spotify es menor que lo que se me cobra en la tarjeta! hace meses que estoy pagando casi el doble
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- Moderator
- 515 Views
- 1 replies
- 1 likes
- 515 Views
- 1 replies
- 1 likes
Superuser Contribution How do I identify who has a Spotify account on the company credit card?
My Company has a company credit card and I realised today that the card has charges for 2 Spotify Memberships going through every month. Can anyone advise how I can identify who has been using the card for this? If not, is there a way to cancel this ...
- My Company has a company credit card and I realised today that the card has charges for 2 Spotify Memberships going through every month. Can anyone advise how I can identify who has been using the c...
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- Moderator
- 294 Views
- 1 replies
- 0 likes
- 294 Views
- 1 replies
- 0 likes
Superuser Contribution Ive been charged 18.31 dollars each month instead of 12.99
As the question says, ive been charged 5,32 dollars more than what i was offered in the plan. How does that work?
- As the question says, ive been charged 5,32 dollars more than what i was offered in the plan. How does that work?
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- Moderator
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Re: Error al agregar a miembro a plan familiar
no me deja acceder al plan familiar, todos mis hermanos ya pudieron pero a mi me sale que no puedo unirme a ese plan, que solo puedo unirte al plan Premium de otra persona solo una vez cada 12 meses. Pero no tengo ningún otro plan ni nada de eso.
- no me deja acceder al plan familiar, todos mis hermanos ya pudieron pero a mi me sale que no puedo unirme a ese plan, que solo puedo unirte al plan Premium de otra persona solo una vez cada...
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- Moderator
- 333 Views
- 1 replies
- 0 likes
- 333 Views
- 1 replies
- 0 likes
Superuser Contribution Parallel streams on Alexa devices
Hi, what subscription do I need to listen to different music on different Alexa devices in different rooms? (i e. Wife is listening in the kitchen, daughter is listening in her room and me listens to music in the living room) I have some Alexa device...
- Hi, what subscription do I need to listen to different music on different Alexa devices in different rooms? (i e. Wife is listening in the kitchen, daughter is listening in her room and me l...
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- Moderator
- 373 Views
- 3 replies
- 0 likes
- 373 Views
- 3 replies
- 0 likes
I have a problem with joining a subscription
Can someone help me? I had Spotify Duo subscription and wanted to change to Family, recieve the invitation but it appears "It ocurred an Error, try later" . I put the same address as the owner and everything but still not working.
- Can someone help me? I had Spotify Duo subscription and wanted to change to Family, recieve the invitation but it appears "It ocurred an Error, try later" . I put the same address as the owner a...
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- Spotify Star
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
just bought spotify premium want to change plan
hello spotify, I just bought a plan of spotify but mistakenly i bought for individual account can you please help me to upgrade it for duo? ThanksNew User.
- hello spotify, I just bought a plan of spotify but mistakenly i bought for individual account can you please help me to upgrade it for duo? Thanks New User.
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- Spotify Star
- 364 Views
- 1 replies
- 0 likes
- 364 Views
- 1 replies
- 0 likes
Superuser Contribution my digital gift card isn't being recognised
I have a digital gift of 12 months premium via PayPal. The claim button links to error page and PayPal say to contact you
- I have a digital gift of 12 months premium via PayPal. The claim button links to error page and PayPal say to contact you
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- Moderator
- 172 Views
- 1 replies
- 0 likes
- 172 Views
- 1 replies
- 0 likes
Superuser Contribution Se produjo un error con el pago. Intentalo de nuevo, usá otra tarjeta o pro
Se produjo un error con el pago. Intentalo de nuevo, usá otra tarjeta o probá con otro método de pago.
- Se produjo un error con el pago. Intentalo de nuevo, usá otra tarjeta o probá con otro método de pago.
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- Moderator
- 636 Views
- 1 replies
- 0 likes
- 636 Views
- 1 replies
- 0 likes
Superuser Contribution Cambio de fecha de facturación
Necesito ayuda, deje de pagar premium y me espere 15 días, ya despues de eso pague nuevamente, cuando mire las facturas estavan correctas, mire que la menbrecia se me vencia el 19 de abril, pero de echo se me acaba de vencer antes con el día de la fe...
- Necesito ayuda, deje de pagar premium y me espere 15 días, ya despues de eso pague nuevamente, cuando mire las facturas estavan correctas, mire que la menbrecia se me vencia el 19 de abril, pero de e...
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- Moderator
- 2888 Views
- 5 replies
- 0 likes
- 2888 Views
- 5 replies
- 0 likes
Superuser Contribution Spotify student annual premium plan not redirecting to GPay & sending a req
My spotify student annual premium plan is not redirecting to GPay and sending a payment request to my UPI ID. I am verified as a student till 2024. I even tried using another wifi/data network, another device and the incognito mode. If this continues...
- My spotify student annual premium plan is not redirecting to GPay and sending a payment request to my UPI ID. I am verified as a student till 2024. I even tried using another wifi/data network, anoth...
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- Moderator
- 257 Views
- 1 replies
- 0 likes
- 257 Views
- 1 replies
- 0 likes
Superuser Contribution Songs kann man „ausblenden“ … aber warum Podcasts nicht?
Bei Daily Drive kann man Songs „ausblenden“ … aber warum Podcasts nicht?
- Bei Daily Drive kann man Songs „ausblenden“ … aber warum Podcasts nicht?
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- Moderator
- 430 Views
- 1 replies
- 0 likes
- 430 Views
- 1 replies
- 0 likes