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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73244 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136448 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77983 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
263365 Views
157 replies
13 likes
Se me cobró el plan que cancele y no tiene sentido que ya cambié mi plan y me hayan cobrado el anterior
Se me cobró el plan que cancele y no tiene sentido que ya cambié mi plan y me hayan cobrado el anterior
Moderator
287 Views
1 replies
0 likes
Hola, hace unos días se venció mi plan Premium de 139 pesos pero spotify me está queriendo cobrar el plan duo pero como mi tarjeta no tiene plata, la rechaza, al entrar al página no me deja comprar el plan individual, sólo me da la opción de plan duo...
Hola, hace unos días se venció mi plan Premium de 139 pesos pero spotify me está queriendo cobrar el plan duo pero como mi tarjeta no tiene plata, la rechaza, al entrar al página no me deja comprar e...
Spotify Legend
5594 Views
4 replies
0 likes
I have upgraded my premium account to a duo account twice to add my wife. A month ago it automatically got downgraded to the ad supported version and I just got an email saying it was going to happen again this month. What is going on?
I have upgraded my premium account to a duo account twice to add my wife. A month ago it automatically got downgraded to the ad supported version and I just got an email saying it was going to happen...
Spotify Star
226 Views
1 replies
0 likes
I activated a 12 month card on my account on the 21st of June 2022 but my Spotify account just reverted back to free a day early? I was expecting it would revert back to free after tomorrow (20th) as that’s what it said on my account before, but afte...
I activated a 12 month card on my account on the 21st of June 2022 but my Spotify account just reverted back to free a day early? I was expecting it would revert back to free after tomorrow (20th) as...
Spotify Legend
339 Views
1 replies
0 likes
If, for example, the trial started on 13/5/23, would the trial of 2 months end after 60 days, or on 13/7/23?
If, for example, the trial started on 13/5/23, would the trial of 2 months end after 60 days, or on 13/7/23?
Moderator
974 Views
1 replies
0 likes
Paguei no dia 17/06, por boleto, e o Premium ainda não foi liberado, tenho comprovante de pagamento
Paguei no dia 17/06, por boleto, e o Premium ainda não foi liberado, tenho comprovante de pagamento
Moderator
790 Views
1 replies
0 likes
PlanPremiumCountry U.S Device(iPhone 7+)Operating System(iOS) My Question or Issue So I pay for my families spotify accounts through the family option. I saw the student discount today and wanted to get it. Am I not able to get it? I went to change m...
Plan Premium Country U.S Device (iPhone 7+) Operating System (iOS) My Question or Issue So I pay for my families spotify accounts through the family optio...
Newbie
66289 Views
5 replies
0 likes
So i get an email to say come back to premium, yet i click the link in the email and i cant jave the offer? Why?
So i get an email to say come back to premium, yet i click the link in the email and i cant jave the offer? Why?
Spotify Star
342 Views
1 replies
0 likes
My partner is trying to join my Spotify Duo plan. She just moved from Germany to Sweden. We made sure her country is switched to Sweden in her account as well. The error message we get: > Wir konnten nicht bestätigen, dass du mit der Person zusammenw...
My partner is trying to join my Spotify Duo plan. She just moved from Germany to Sweden. We made sure her country is switched to Sweden in her account as well. The error message we get: &nb...
Moderator
345 Views
1 replies
0 likes
Ich habe eine Playliste erstellt, einen Ordner dafür eingerichtet, aber ich finde keine Möglichkeit die Liste irgendwo abzulegen, zu speichen, sie über ein Brennprogramm aufzurufen und zu brennen. daher interessiert mich Spotify nicht mehr. Ich hatte...
Ich habe eine Playliste erstellt, einen Ordner dafür eingerichtet, aber ich finde keine Möglichkeit die Liste irgendwo abzulegen, zu speichen, sie über ein Brennprogramm aufzurufen und zu brennen. da...
Moderator
229 Views
1 replies
0 likes
PlanFree/PremiumCountryUkDeviceHonor x7Operating system android My Question or IssueI'm trying to accept my duo invite but even though my premium has been cancelled with Vodafone (two days ago) it's still showing I have a subscription with them. I've...
Plan Free/Premium Country Uk Device Honor x7 Operating system android My Question or Issue I'm trying to accept my duo invite but even though my premium has been cancelled with Voda...
Moderator
871 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
2570 Views
1 replies
1 likes
I have switched my monthly family account payment method from a credit to a debit card (different banks), in Turkey. Instead of the usual 49.99 tl, 50.91tl has been debited from my new card. I seem to have been charged the extra for a foreign currenc...
I have switched my monthly family account payment method from a credit to a debit card (different banks), in Turkey. Instead of the usual 49.99 tl, 50.91tl has been debited from my new card. I seem t...
Casual Listener
367 Views
2 replies
0 likes
I subscribed to duo plans but it's loading for super long to enter my address so I decided to refresh the app after doing that It shows that I'm on free plan and my money is already gone
I subscribed to duo plans but it's loading for super long to enter my address so I decided to refresh the app after doing that It shows that I'm on free plan and my money is already gone
Moderator
363 Views
3 replies
0 likes
Cambie de plan Dua a Family el día 09-06-23 y se hizo el cobro a mi tarjeta, el monto fue debitado. Ayer 14-06-23 recibí notificación de Spotify está haciendo un cobro de 9,60 por plan Premium otra vez, el pago fallo y dice que debo pagar mi plan. No...
Cambie de plan Dua a Family el día 09-06-23 y se hizo el cobro a mi tarjeta, el monto fue debitado. Ayer 14-06-23 recibí notificación de Spotify está haciendo un cobro de 9,60 por plan Premium otra v...
Moderator
303 Views
1 replies
0 likes
Tenho cobrança no meu cartão de crédito e não sou mais Premium, como resolvo essa situação? Desde janeiro cancelei , e continua a cobrança.
Tenho cobrança no meu cartão de crédito e não sou mais Premium, como resolvo essa situação? Desde janeiro cancelei , e continua a cobrança.
Moderator
293 Views
1 replies
0 likes
issue with my tyring to cancel my fathers account that he never sign up for
issue with my tyring to cancel my fathers account that he never sign up for
Moderator
327 Views
1 replies
0 likes
PlanFree --> PremiumCountryPhillipinesDeviceLaptopOperating SystemWindows 10 My Question or IssueTrying to subscribe to premium montly trial but I tried again today just now am still getting error and cannot use Paypal to make payment to my Spotify. ...
Plan Free --> Premium Country Phillipines Device Laptop Operating System Windows 10 My Question or Issue Trying to subscribe to premium montly trial but I tried again t...
Casual Listener
18713 Views
13 replies
3 likes
Cannot renew premium mini plan payment option not showing
Cannot renew premium mini plan payment option not showing
Moderator
345 Views
1 replies
0 likes
Getting recommended musicals which I've never listened to on DJ which my partner listens to often. Generally hearing her music in DJ, nothing I listen to.
Getting recommended musicals which I've never listened to on DJ which my partner listens to often. Generally hearing her music in DJ, nothing I listen to.
Moderator
617 Views
1 replies
0 likes
