Since your Premium was set up through a partner, they're managing your subscription rather than us. In this case, we suggest you getting in touch with Globe for more details. They'll be able to give you a hand with this.
Let us know how you get on.
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart