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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
130946 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
63239 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
243324 Views
149 replies
13 likes
Plan: PremiumCountry: AustraliaDevice: Several (iMAc, Android, Apple)My Question or IssueCan I reinstate Premium Duo if it was cancelled only 1 day ago?
Plan: Premium Country: Australia Device: Several (iMAc, Android, Apple) My Question or Issue Can I reinstate Premium Duo if it was cancelled only 1 day ago?
Spotify Star
269 Views
1 replies
0 likes
Pede pra renovar o plano mas quando faço o processo diz q esse plano não está mais disponível pra vc
Pede pra renovar o plano mas quando faço o processo diz q esse plano não está mais disponível pra vc
Spotify Star
275 Views
2 replies
0 likes
I started this new podcast and there is ads on it. I have had premium for years and this never happened earlier.
I started this new podcast and there is ads on it. I have had premium for years and this never happened earlier.
Spotify Star
587 Views
1 replies
1 likes
Hi! I am trying to subscribe as a student but the page is unavailable (404 error). I have been checking for a few days now and its the same every day. Please advise.
Hi! I am trying to subscribe as a student but the page is unavailable (404 error). I have been checking for a few days now and its the same every day. Please advise.
Spotify Star
282 Views
3 replies
0 likes
I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
Spotify Star
372 Views
1 replies
0 likes
The amount of Rs 179 for Premium Family is already debited from my account yet I lost my premium subscription.
The amount of Rs 179 for Premium Family is already debited from my account yet I lost my premium subscription.
Not applicable
411 Views
3 replies
0 likes
Hi,Once I had subscription with my credit card and I would like to subscribe again but I can't do it because the system says that: It looks like you've already taken a trial period, so you're not eligible for this offer. however, you can still subscr...
Hi, Once I had subscription with my credit card and I would like to subscribe again but I can't do it because the system says that: It looks like you've already taken a trial period, so you're not e...
Visitor
12961 Views
11 replies
1 likes
Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
Casual Listener
269 Views
3 replies
1 likes
I was using premium individual and it was to expire in 2 days so i changed my plan and purchased duo premium instead but when the individual plan ended my new plan didn’t change and it charged me the amount of duo premium. it even is showing in the a...
I was using premium individual and it was to expire in 2 days so i changed my plan and purchased duo premium instead but when the individual plan ended my new plan didn’t change and it charged me the...
Spotify Star
267 Views
1 replies
0 likes
I need help to get a refund because I thought I canceled but I did not
I need help to get a refund because I thought I canceled but I did not
Spotify Star
265 Views
1 replies
0 likes
I made the change to PLAN DUO, the invoice is paid, but I still can't use duo, I get an individual plan.Previously I had individual plan, why not change to duo plan if it is paid? where should I claim?
I made the change to PLAN DUO, the invoice is paid, but I still can't use duo, I get an individual plan. Previously I had individual plan, why not change to duo plan if it is paid? where should I cl...
Spotify Legend
298 Views
1 replies
0 likes
cancele mi suscripción después de intentarlo varios meses y ahora me volvieron a descontar el pago en mi tarjeta de crédito.
cancele mi suscripción después de intentarlo varios meses y ahora me volvieron a descontar el pago en mi tarjeta de crédito.
Spotify Legend
308 Views
1 replies
0 likes
Mi plan es de 199 y me cobraron 346 pesos
Mi plan es de 199 y me cobraron 346 pesos
Spotify Legend
245 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
316 Views
1 replies
0 likes
Please stop this. Every time I open the app to change the playlist or song it redirects me to a page that asks to renew my subscription. I click cancel but it asks me every time anyway. It wasn’t like this before. It’s so annoying.
Please stop this. Every time I open the app to change the playlist or song it redirects me to a page that asks to renew my subscription. I click cancel but it asks me every time anyway. It wasn’t lik...
Newbie
3103 Views
5 replies
8 likes
Da error continuamente
Da error continuamente
Moderator
249 Views
1 replies
0 likes
I can't find 299 per year plan in my plan details
I can't find 299 per year plan in my plan details
Moderator
472 Views
1 replies
1 likes
Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the same as usual (a half of the premium individual co...
Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the...
Moderator
902 Views
1 replies
0 likes
I cancelled the premium subscription, because it was on wrong account, so I asked a refund. Money didn't came back
I cancelled the premium subscription, because it was on wrong account, so I asked a refund. Money didn't came back
Spotify Star
192 Views
1 replies
0 likes
I must have 2 accounts and need to cancel one of them but don't know the details on that account
I must have 2 accounts and need to cancel one of them but don't know the details on that account
Moderator
243 Views
1 replies
0 likes
