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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

147041 Views

69 replies

10 likes

Premium for Family
  • 147041 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92621 Views

89 replies

4 likes

  • 92621 Views
  • 89 replies
  • 4 likes

I redeem my gift card in another account

Hi, i redeem my gift card in the wrong account (was my old acc) that i don’t use and i want to know if there’s a way to transfer the premium to my other account or merge my accounts.

Visitor

 Hi, i redeem my gift card in the wrong account (was my old acc) that i don’t use and i want to know if there’s a way to transfer the premium to my other account or merge my accounts.

Maxim

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

I lost the last 5 letters/numbers on my card

I Peeled off the last part of my spotify 12 month gift card the letters/numbers i have are

Visitor

I Peeled off the last part of my spotify 12 month gift card the letters/numbers i have are <removed sensitive info - Maxim>

Maxim

Spotify Star

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Applying asos free 3 month code

I have received a 3 month premium free code from asos but there is no way to apply it

Visitor

I have received a 3 month premium free code from asos but there is no way to apply it

MekaM

Casual Listener

11900 Views

12 replies

0 likes

  • 11900 Views
  • 12 replies
  • 0 likes

Superuser Contribution Premium Duo. You need to live at the same address - wrong, address the same

Country: SerbiaI bought a Premium Duo and give invite link to my partner. After clicking at this link, he gets at his account and write the same address as my. But after this he gets a message: You need to live at the same address (it looks like you'...

Casual Listener

Country: Serbia I bought a Premium Duo and give invite link to my partner. After clicking at this link, he gets at his account and write the same address as my. But after this he gets a message: Y...

Yordan

Moderator

4823 Views

2 replies

0 likes

  • 4823 Views
  • 2 replies
  • 0 likes

Superuser Contribution não consigo acessar minha conta premiu fica indo na gratuita

minha conta está pra vencer dia 07/08/2023 e é premio não é gratuita não tenho mais acesso pois a conta do nada está como gratuita com anúncios e não consigo voltar a musica.

Visitor

minha conta está pra vencer dia 07/08/2023 e é premio não é gratuita não tenho mais acesso pois a conta do nada está como gratuita com anúncios e não consigo voltar a musica.

Lyubka

Moderator

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de plan

Compré por error una cuenta duo, pero quería comprar un cuenta de plan familiar, el error fue que pague el año completo, hay alguna forma de cambiar el tipo d plan?

Visitor

Compré por error una cuenta duo, pero quería comprar un cuenta de plan familiar, el error fue que pague el año completo, hay alguna forma de cambiar el tipo d plan? 

Joan

Moderator

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution ¿Como salgo de un plan familiar?

Perdi contacto con las personas con las que compartia el premium, y quiero cambiar a usar el plan de estudiantes

Visitor

Perdi contacto con las personas con las que compartia el premium, y quiero cambiar a usar el plan de estudiantes

Alex

Spotify Legend

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution About Subscription

I have been charged for my subscription but i got a mail that the payment is failed and still hasn't upgraded .It's a student account.PlanPremiumCountryIndiaDevice(Redmi Note 10s)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or ...

Regular

I have been charged for my subscription but i got a mail that the payment is failed and still hasn't upgraded .It's a student account. Plan Premium Country India Device (Redmi Note 10s) Operat...

Lyubka

Moderator

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

No Premium after Payment

I have just payed (2hr ago) for a Premium account, I have used PayPal. I can see the transaction went good and I have been charged. Still, on web and app I see I am with Free Plan. I have no idea what to do and how to reach their finance team. Weird,...

Newbie

I have just payed (2hr ago) for a Premium account, I have used PayPal. I can see the transaction went good and I have been charged. Still, on web and app I see I am with Free Plan.    I h...

Maxim

Spotify Star

211 Views

1 replies

0 likes

  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Duo-Abo: Mit mir in einer Wohnung lebende Lebensgefährtin kann nicht teilnehmen

Hallo, ich möchte mit meiner Lebensgefährtin das Duo-Abo machen, aber es kommt beim Annehmen ihrer Einladung immer die Fehlermeldung "falsche Adresse". Die einzige Erklärung, die ich habe: Wir wohnen in Österreich und ich habe allerdings eine deutsch...

Casual Listener

Hallo, ich möchte mit meiner Lebensgefährtin das Duo-Abo machen, aber es kommt beim Annehmen ihrer Einladung immer die Fehlermeldung "falsche Adresse". Die einzige Erklärung, die ich habe: Wir wohnen...

Maxim

Spotify Star

1717 Views

3 replies

0 likes

  • 1717 Views
  • 3 replies
  • 0 likes

I'm being charged 3 times each month for (at least) the past 6 months

I have been charged in my credit card 3 times each month for 3 different accounts, this has happened at least for the last 6 months. I can't do anything about it!!!

Visitor

I have been charged in my credit card 3 times each month for 3 different accounts, this has happened at least for the last 6 months. I can't do anything about it!!!

Maxim

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Transition Subscription

PlanFree/PremiumCountryPortugal DeviceIphone SE 2020Operating SystemIOS 16.5.1 (c) My Question or IssueI would like to know if I subscribe this month to the premium only for 1 month then I can change it to 1 year?

Visitor

Plan Free/Premium Country Portugal   Device Iphone SE 2020 Operating System IOS 16.5.1 (c)   My Question or Issue I would like to know if I subscribe this month to the premium on...

Maxim

Spotify Star

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution No verification code

please help. I did not recieve the verification code for my premium spotify. How and where will i follow up? Do i need to link again my spotify account to my globe plan? That sucks.

Casual Listener

please help. I did not recieve the verification code for my premium spotify. How and where will i follow up? Do i need to link again my spotify account to my globe plan? That sucks.

user-removed

Not applicable

2111 Views

2 replies

0 likes

  • 2111 Views
  • 2 replies
  • 0 likes

Superuser Contribution gift cards and student account

i've a student account and i wanna know if i can buy a gift card and put that budget on my account so i can pay 2 months using just 1 normally

Newbie

i've a student account and i wanna know if i can buy a gift card and put that budget on my account so i can pay 2 months using just 1 normally

Lyubka

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I paid for premium but it’s not working on my app 

Visitor

I paid for premium but it’s not working on my app 

MihailY

Moderator

443 Views

3 replies

0 likes

  • 443 Views
  • 3 replies
  • 0 likes

Superuser Contribution I signed up for premium & it used a default email. No idea how to log in

I'm not sure what happened when I went to purchase the student premium. I believe I did this June 14th and I have not been able to use it on my actual account. It signed me up under a default email and I have no idea how to sign in or switch it over ...

Visitor

I'm not sure what happened when I went to purchase the student premium. I believe I did this June 14th and I have not been able to use it on my actual account. It signed me up under a default email a...

Lyubka

Moderator

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes