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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5106 Views
  • 23 replies
  • 2 likes
  • 5106 Views
  • 23 replies
  • 2 likes

Superuser Contribution Pago de 1 mes premiun pero me ofrecen 3 meses gratis, que pasa con el mes

Ayer 13 de abril tuve que pagar el primer mes premiun y hoy me ofrecieron 3 meses gratis teniendo que pagar denuevo el 14 de julio, mi consulta es que sucede con lo que pagué ayer, se pierde??

  • Visitor
  • Ayer 13 de abril tuve que pagar el primer mes premiun y hoy me ofrecieron 3 meses gratis teniendo que pagar denuevo el 14 de julio, mi consulta es que sucede con lo que pagué ayer, se pierde??
  • Vasil
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo realizar o pagamento do plano universitário

Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentarmos ajudar.PlanoUniversitário/PremiumPaís Brasil Minha pergunta ou problema Fazem dois dias que comprovei a seguinte matrícula na universida...

  • Visitor
  • Nenhuma informação abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será para nós tentarmos ajudar. Plano Universitário/Premium País  Brasil   Minha pergunta ou...
  • Vasil
  • Moderator
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution problem switching from individual to duo

Plan Premium Country india my payment for individual was due at 29/09/21 so i went on the website to pay at 27/09/21 and decided to get premium duo. I payed for the duo but i cant access the duo's features and on my account page it still shows premiu...

  • Casual Listener
  •   Plan Premium Country india   my payment for individual was due at 29/09/21 so i went on the website to pay at 27/09/21 and decided to get premium duo. I payed for the duo bu...
  • Vasil
  • Moderator
  • 939 Views
  • 4 replies
  • 1 likes
  • 939 Views
  • 4 replies
  • 1 likes

Requesting a refund !

hello there so basically I stopped listening to music on Spotify just because I wasn’t the type of person that listens music I tried the 4 months free subscription on Spotify then I forgot to cancel it because I didn’t know how to until people around...

  • Newbie
  • hello there so basically I stopped listening to music on Spotify just because I wasn’t the type of person that listens music I tried the 4 months free subscription on Spotify then I forgot to cancel ...
  • Not applicable
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

Solved!! I have paid 5,99€ for 3 months. But I give only 1 month of premium

Today showed me advertisement on my android mobile. Paid 5,99€ and spotify will get me 3 month of premium.I have paid 5,99€ for 3 months. But I give only 1 month of premium

  • Newbie
  • Today showed me advertisement on my android mobile. Paid 5,99€ and spotify will get me 3 month of premium. I have paid 5,99€ for 3 months. But I give only 1 month of premium
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

can i move spotify premium on this account to another account?

i accidently connect this account to spotify premium, at first i want connect my old account to spotify premium, can i move spotify premium on this account to my old account or cancelled and get back my money?

  • Visitor
  • i accidently connect this account to spotify premium, at first i want connect my old account to spotify premium, can i move spotify premium on this account to my old account or cancelled and get back...
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Why am I getting charged next month when I subscribed for 3 months?

I havent had premium since last year and received a notification and in app promotion to return to premium for 9.99 for three months. I subscribed, recieved the initial charge, and now it says I am going to be billed next month as well with no indica...

  • Visitor
  • I havent had premium since last year and received a notification and in app promotion to return to premium for 9.99 for three months. I subscribed, recieved the initial charge, and now it says I am g...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Redeem gift card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have redeemed my 3 month gift card and it hasn’t gone on my account

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

how long would a 10$ gift card last for an account based in the philippines

i saw someone say that 10$ gift card would last for a month but i’m in the philippines and 10$ is like 500php and 500php would last longer than a month so i was wondering how long would 10$ gift card last for me

  • Visitor
  • i saw someone say that 10$ gift card would last for a month but i’m in the philippines and 10$ is like 500php and 500php would last longer than a month so i was wondering how long would 10$ gift card...
  • Maxim
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

I wanI put the monthly

I put to subscribe to the monthly plan and they subscribed to the annual plan so I want to ask for a refund

  • Visitor
  • I put to subscribe to the monthly plan and they subscribed to the annual plan so I want to ask for a refund
  • Maxim
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu not working

Signed up for hulu with student package but its not working

  • Visitor
  • Signed up for hulu with student package but its not working
  • Vasil
  • Moderator
  • 380 Views
  • 4 replies
  • 0 likes
  • 380 Views
  • 4 replies
  • 0 likes

Superuser Contribution Subscription using Crypto.com Card

My Question or IssueI am from the Philippines, I want to subscribe to a Family premium plan but my Crypto.com VISA card was not accepted by SPOTIFY. I already use this card on most merchants here but it wont go through SPOTIFY. Need help.

  • Newbie
  • My Question or Issue I am from the Philippines, I want to subscribe to a Family premium  plan but my Crypto.com VISA card was not accepted by SPOTIFY. I already use this card on most merchants ...
  • Ver
  • Spotify Legend
  • 1349 Views
  • 1 replies
  • 0 likes
  • 1349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I paying subscription I use the free version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

I have already canceled my Spotify subscription and still withdraws money from my visa every month

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 2 likes
  • 254 Views
  • 1 replies
  • 2 likes

Superuser Contribution Paid for 1 month but not getting premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jeremy
  • Spotify Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to cancel spotify account

PlanFree/PremiumCountryso if you want to know how to cancel spotify premium plan i am leave an article here Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country so if you want to know how to cancel spotify premium plan i am leave an article here  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ...
  • Jeremy
  • Spotify Legend
  • 548 Views
  • 2 replies
  • 1 likes
  • 548 Views
  • 2 replies
  • 1 likes