Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74554 Views
- 49 replies
- 3 likes
- 74554 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9645 Views
- 23 replies
- 2 likes
- 9645 Views
- 23 replies
- 2 likes
Superuser Contribution No more Hulu but Duo instead?
I paid my Spotify Premium + Hulu account, but was instead informed that I was now signing up for and paying for Premium Duo ... AFTER PAYMENT WAS ACCEPTED. I enjoyed having the Spotify/Hulu bundle and really have NO use for a Duo plan. Is there a way...
- I paid my Spotify Premium + Hulu account, but was instead informed that I was now signing up for and paying for Premium Duo ... AFTER PAYMENT WAS ACCEPTED. I enjoyed having the Spotify/Hulu bu...
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- Moderator
- 564 Views
- 1 replies
- 0 likes
- 564 Views
- 1 replies
- 0 likes
Superuser Contribution Nao ta funcionando o premium
Assinei o premium universitário e estou utilizando o primeiro mês gratuito, e até então estava tudo certo porém quando eu saio do Wi-Fi ele simplesmente não funciona. Não tem anúncios, eu posso ir para próxima ou voltar a música sem problemas, mas qu...
- Assinei o premium universitário e estou utilizando o primeiro mês gratuito, e até então estava tudo certo porém quando eu saio do Wi-Fi ele simplesmente não funciona. Não tem anúncios, eu poss...
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- Spotify Legend
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Superuser Contribution Individual Premium not allowed while changing countries?
I am American, but did my Master's degree in Canada. During that time, I had a student premium account and my account country was set to Canada. Now I am doing a PhD in the US, and have to renew my student discount as well as change my country. When ...
- I am American, but did my Master's degree in Canada. During that time, I had a student premium account and my account country was set to Canada. Now I am doing a PhD in the US, and have to renew my s...
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- Moderator
- 243 Views
- 1 replies
- 0 likes
- 243 Views
- 1 replies
- 0 likes
Superuser Contribution abonnement par opérateur téléphonique
J'avais souscrit l'abonnement spotify par mon opérateur téléphonique. J'ai résilier spotify en passant par mon opérateur téléphonique, mais sur l'application spotify, j'apparais tjs par mon opérateur téléphonique.Comment puis je résilier ce compte.Me...
- J'avais souscrit l'abonnement spotify par mon opérateur téléphonique. J'ai résilier spotify en passant par mon opérateur téléphonique, mais sur l'application spotify, j'apparais tjs par mon opérateur...
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- Spotify Legend
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Superuser Contribution Amount deducted but payment failed
PlanIndividual Premium CountrySouth Korea DeviceSamsung Galaxy S22 Ultra Operating SystemAndroid 12 My Question or IssueI've received an email where it's said that my payment is failed, though the amount of money was deducted from the credit card. I ...
- Plan Individual Premium Country South Korea Device Samsung Galaxy S22 Ultra Operating System Android 12 My Question or Issue I've received an email where it's...
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- Moderator
- 492 Views
- 3 replies
- 1 likes
- 492 Views
- 3 replies
- 1 likes
Superuser Contribution Started Premium Duo but got no free trial month
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSpotify informed me via in-app-ads that I'll get a free trial of spotify dou if I change subscriptions. did it, but I have no free month. Already paid my single premium f...
- Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue Spotify informed me via in-app-ads that I'll get a free trial of spotify dou if I change subsc...
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- Spotify Legend
- 446 Views
- 1 replies
- 0 likes
- 446 Views
- 1 replies
- 0 likes
Account address family
Adding a new family member and we needed to out an address. Entered the address into main members account, when confirming on the new account it says we are in different countries but we are physically in the same home. No vpn or anything is impactin...
- Adding a new family member and we needed to out an address. Entered the address into main members account, when confirming on the new account it says we are in different countries but we are ph...
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Superuser Contribution I have buyed premium but not worked
I an cant able ti use premium
- I an cant able ti use premium
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- Moderator
- 326 Views
- 1 replies
- 1 likes
- 326 Views
- 1 replies
- 1 likes
Superuser Contribution Missing links
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Premium account but there is no button or link indicating this on the bottom right. ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Moderator
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Superuser Contribution I WANT A REFUND
I unsubscribed but it did not work and I thought it was but it’s charging me again and I will not use it I really need the money please
- I unsubscribed but it did not work and I thought it was but it’s charging me again and I will not use it I really need the money please
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- Moderator
- 261 Views
- 1 replies
- 0 likes
- 261 Views
- 1 replies
- 0 likes
Superuser Contribution Charged on my Card but I don't have a Spotify Subscription
PlanPremiumCountrySouth AfricaMy Question or IssueI don't have an spotify subscriptions attached to my email or phone number but there's a monthly subscription going of my credit card every month. There is an account number and a reference on the tra...
- Plan Premium Country South Africa My Question or Issue I don't have an spotify subscriptions attached to my email or phone number but there's a monthly subscription going of my credit ca...
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- Moderator
- 250 Views
- 1 replies
- 1 likes
- 250 Views
- 1 replies
- 1 likes
Superuser Contribution Cannot subsribe via Nepalese Dollar Card
I am trying to go premium for a long time I am old user of apple music but since I wannted to listen on my windows device I wanted to ditch apple music and go to spotify but it is not accepting the payment method provided by my Bank which is working ...
- I am trying to go premium for a long time I am old user of apple music but since I wannted to listen on my windows device I wanted to ditch apple music and go to spotify but it is not accepting the p...
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- Spotify Legend
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Como actualiza pago anual
Recien contrate sopotify Dou , pero quiero realizar el pago anual ,como actualizo esa información.
- Recien contrate sopotify Dou , pero quiero realizar el pago anual ,como actualizo esa información.
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- 279 Views
- 0 replies
- 0 likes
- 279 Views
- 0 replies
- 0 likes
Solved!! I have spotify premium and it appears free.
I already checked the general view and it also says premium, but when I open my app it says free.
- I already checked the general view and it also says premium, but when I open my app it says free.
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- Visitor
- 8236 Views
- 13 replies
- 0 likes
- 8236 Views
- 13 replies
- 0 likes
Solved!!Superuser Contribution One4all Cards
Would anyone be able to help me? I am trying to pay for my Spotify subscription with a one4all car, however, each time I try to pay it tells me that the payment has failed, even though there is definitely enough money in the card. Are you able to use...
- Would anyone be able to help me? I am trying to pay for my Spotify subscription with a one4all car, however, each time I try to pay it tells me that the payment has failed, even though there is defin...
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- Spotify Legend
- 3758 Views
- 3 replies
- 0 likes
- 3758 Views
- 3 replies
- 0 likes
Superuser Contribution Switched from premium to duo
I had the individual plan and had already paid the month off for that plan but I switched to the duo plan as a gift or a loved one and It said I had to pay again for the duo plan in this same month so I was wondering if I get the money I paid for my ...
- I had the individual plan and had already paid the month off for that plan but I switched to the duo plan as a gift or a loved one and It said I had to pay again for the duo plan in this same month s...
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- Moderator
- 300 Views
- 1 replies
- 0 likes
- 300 Views
- 1 replies
- 0 likes
Superuser Contribution pago
None of the below information is required. However, the more you provide the easiener it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10...
- None of the below information is required. However, the more you provide the easiener it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Mac...
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- Spotify Legend
- 400 Views
- 1 replies
- 0 likes
- 400 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Can’t update payment method
Premium Duo PlanUSA DeviceiPhone 13 need to change payment method. But there is no ‘update’ button in the account section of my settings on the phone app. How do I make this change?
- Premium Duo Plan USA Device iPhone 13 need to change payment method. But there is no ‘update’ button in the account section of my settings on t...
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- Spotify Legend
- 1097 Views
- 9 replies
- 0 likes
- 1097 Views
- 9 replies
- 0 likes
Superuser Contribution No premium yet
I bought premium but it still doesn't show anywhere and even the subscription page pls help
- I bought premium but it still doesn't show anywhere and even the subscription page pls help
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- Moderator
- 321 Views
- 5 replies
- 0 likes
- 321 Views
- 5 replies
- 0 likes
Superuser Contribution I have a problem with the payment
PlanFree/PremiumCountry Device Samsung Galaxy S20 PlusOperating System Android Oreo My Question or Issue My payment is not approved, i tried change the method but the both cards (debit and credit) are rejected. Both have enough founds to cover the pa...
- Plan Free/Premium Country Device Samsung Galaxy S20 Plus Operating System Android Oreo My Question or Issue My payment is not approved, i tried change...
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- Moderator
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes