Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 111299 Views
- 71 replies
- 9 likes
- 111299 Views
- 71 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13580 Views
- 27 replies
- 2 likes
- 13580 Views
- 27 replies
- 2 likes
Superuser Contribution Premium duo in Quebec
PlanFree/PremiumCountryCanada (Québec) My Question or IssueI am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Québec, so I believe the issue is that we cannot get an offer with a free month in it,...
- Plan Free/Premium Country Canada (Québec) My Question or Issue I am trying to upgrade to a Premium Duo subscription, but I can't seem to find a way to do it. I live in Qu...
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- Visitor
- 11455 Views
- 17 replies
- 1 likes
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DuoPremiumQuebec
- 11455 Views
- 17 replies
- 1 likes
Spotify Subscription
Plan: freeCountry: Canada My Question or IssueHello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be because I’m signing into the same account on my iPad, so I tried signing up to Spotify duo,...
- Plan: free Country: Canada My Question or Issue Hello, I’m trying to subscribe to Spotify premium individual and the website won’t let me. I thought it might be beca...
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- Spotify Star
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Money deducted from bank but premium access wasn't given
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Solved!! Can 2 users on Duo share the same stream?
PlanDuoCountry UK DeviceMac desktop, iPads & IPhones, Sonos systemOperating SystemIOS 11.7 My Question or IssueThe title says it all really; can my partner and I listen to playlists or services that I previously created? Or must they create their own...
- Plan Duo Country UK Device Mac desktop, iPads & IPhones, Sonos system Operating System IOS 11.7 My Question or Issue The title says it all really; can my partner and I lis...
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- Spotify Star
- 1143 Views
- 7 replies
- 0 likes
- 1143 Views
- 7 replies
- 0 likes
Not eligible for 4 months subscription
Spotify emailed me saying there's a promo of 4 months for the price of one but when I subscribed to premium it says that I'm not eligible and that my subscription is just for a month.
- Spotify emailed me saying there's a promo of 4 months for the price of one but when I subscribed to premium it says that I'm not eligible and that my subscription is just for a month.
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes
Gift Card in ARGENTINA
Hi, I cannot find any way to get a gift card to give as a present in Argentina.is there any official retailer here?can I become one (generating and selling PIN codes) Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, A...
- Hi, I cannot find any way to get a gift card to give as a present in Argentina. is there any official retailer here? can I become one (generating and selling PIN codes) Device (iPh...
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- Spotify Star
- 3426 Views
- 1 replies
- 0 likes
- 3426 Views
- 1 replies
- 0 likes
I am having issues using Spotify gift cards
It gives me an error message when putting in my gift card code and will not apply it to my account
- It gives me an error message when putting in my gift card code and will not apply it to my account
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- Spotify Star
- 274 Views
- 3 replies
- 0 likes
- 274 Views
- 3 replies
- 0 likes
Superuser Contribution Why i c'ant have spotify prenium. (I never had prenium before)
This month I saw that spotify had a 3 month free spotify prenium offer, so I wanted to get spotify prenium. But every time I click on 'get 3 months of spotify prenium free', it says 'Sorry, you are not eligible for that plan, Here are some other ways...
- This month I saw that spotify had a 3 month free spotify prenium offer, so I wanted to get spotify prenium. But every time I click on 'get 3 months of spotify prenium free', it says 'Sorry, you are n...
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- Moderator
- 368 Views
- 7 replies
- 0 likes
- 368 Views
- 7 replies
- 0 likes
Payment done rupees 25 but not got activated for one week plan
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 141 Views
- 1 replies
- 1 likes
- 141 Views
- 1 replies
- 1 likes
Random charge
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have had a £3.99 charge from spotify come off my bank account which is an account I don't u...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Solved!! Charged twice by Spotify and Google Play
I subscribed to DUO and as the free trial ended I was charged twice. By Spotify and by Google Play. Same date, same amount. They are not in pending
- I subscribed to DUO and as the free trial ended I was charged twice. By Spotify and by Google Play. Same date, same amount. They are not in pending
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- Spotify Star
- 911 Views
- 6 replies
- 0 likes
- 911 Views
- 6 replies
- 0 likes
Can you cancel a three month premium subscription after one month and later continue?
My Question or IssueSo can you use the three months premium for the Samsung account for one month and then cancel the subscription and then later continue it and use the two months that are left?Because I don´t need offline music for another 3 months...
- My Question or Issue So can you use the three months premium for the Samsung account for one month and then cancel the subscription and then later continue it and use the two months that are left? ...
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- Roadie
- 300 Views
- 3 replies
- 0 likes
- 300 Views
- 3 replies
- 0 likes
CREDIT CARD HAS MONEY ON IT, BUT SPOTIFY KEEPS DECLINING
I'VE TRIED MULTIPLE TIMES TO CHANGE MY CREDIT CARD. THE NEW CARD WON'T GO THROUGH. IT'S ACCEPTED ON MULTIPLE OTHER SITES WHERE I HAVE RECURRING SOFTWARE SUBSCRIPTIONS INCLUDING CANVA AND OTHERS, BUT SPOTIFY DOESN'T ACCEPT THIS CARD. YES, I DID CHECK ...
- I'VE TRIED MULTIPLE TIMES TO CHANGE MY CREDIT CARD. THE NEW CARD WON'T GO THROUGH. IT'S ACCEPTED ON MULTIPLE OTHER SITES WHERE I HAVE RECURRING SOFTWARE SUBSCRIPTIONS INCL...
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- Roadie
- 1781 Views
- 2 replies
- 0 likes
- 1781 Views
- 2 replies
- 0 likes
Superuser Contribution Family Premium Member and Enhance Feature not Showing up
How can I turn on the enhance feature? It is not showing up anymore and I have a family premium membership
- How can I turn on the enhance feature? It is not showing up anymore and I have a family premium membership
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- Moderator
- 211 Views
- 1 replies
- 0 likes
- 211 Views
- 1 replies
- 0 likes
changed country and now I cant pay the premium
I already switch country in my profile and waited for my last subscription to end to add my new card of the country im in when i try to pay for premium im m still getting the offer of the last country i was in and when i try to pay with the card of t...
- I already switch country in my profile and waited for my last subscription to end to add my new card of the country im in when i try to pay for premium im m still getting the offer of the last countr...
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- Roadie
- 186 Views
- 1 replies
- 0 likes
- 186 Views
- 1 replies
- 0 likes
Superuser Contribution Premium not reflected on account even the payment is done
I have done the payment for the premium for Spotify, but it is not being reflected on my Spotify account and the money is already being deducted. This happened last year as well but I overlooked assuming a glitch, but same thing happing again is not ...
- I have done the payment for the premium for Spotify, but it is not being reflected on my Spotify account and the money is already being deducted. This happened last year as well but I overlooked assu...
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- Moderator
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Superuser Contribution How to I change payment method?
My Spotify is UK. I had a UK card. Now I dont have that card. Online it says to update the new payment method with new card (NZ), yet you can not update it without updating the country, but I cant update the country without updating the payment metho...
- My Spotify is UK. I had a UK card. Now I dont have that card. Online it says to update the new payment method with new card (NZ), yet you can not update it without updating the country, but I cant up...
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- Moderator
- 194 Views
- 1 replies
- 0 likes
- 194 Views
- 1 replies
- 0 likes
i pay for premium but my plan says free
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Superuser Contribution Tem propaganda no plano Premium?
Assinei o Premium e estou recebendo propagandasEstá correto
- Assinei o Premium e estou recebendo propagandas Está correto
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- Moderator
- 210 Views
- 1 replies
- 0 likes
- 210 Views
- 1 replies
- 0 likes
Superuser Contribution Duo Share Link Does not work - Says it is expired
The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices. No VPN is being used. The link is showing as expire...
- The link to share a Premium Duo account is not working. It is saying that it is expired a new link will be generated. No new link has been generated. We are at the same address on different devices. ...
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- Moderator
- 1778 Views
- 5 replies
- 0 likes
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AccountDuoPremium
- 1778 Views
- 5 replies
- 0 likes