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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

147208 Views

69 replies

10 likes

Premium for Family
  • 147208 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92912 Views

89 replies

4 likes

  • 92912 Views
  • 89 replies
  • 4 likes

Solved!! Family Premium

PlanPremiumCountryIrelandDevice(iPhone 13)Operating System(iOS 16) My Question or IssueI had a duo account but now my family set up family premium, 4 members have joined fine, but when I try join it tells me there is an error and to try again later?M...

Visitor

Plan Premium Country Ireland Device (iPhone 13) Operating System (iOS 16)   My Question or Issue I had a duo account but now my family set up family premium, 4 members have joined fine...

Maxim

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift cards in Azerbaijan

Hello!I live in Azerbaijan and use Spotify Premium plan.In my account, I see a section where I can enter the gift card number. What region gift card can I buy for it to work? I have not seen Azerbaijani gift cards, but the section for entering the ca...

Newbie

Hello! I live in Azerbaijan and use Spotify Premium plan. In my account, I see a section where I can enter the gift card number. What region gift card can I buy for it to work? I have not seen Azer...

Joan

Moderator

2274 Views

1 replies

0 likes

  • 2274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema al canjear tarjeta de regalo

Tengo una tarjeta de regalo que no he podido canjear, ya que al ingresar el PIN me marca que se produjo un error y no me deja continuar, la tarjeta estaba nueva por la cantidad de $300, igual la tienda me dijo que ya esta activa por parte de ellos. A...

Casual Listener

Tengo una tarjeta de regalo que no he podido canjear, ya que al ingresar el PIN me marca que se produjo un error y no me deja continuar, la tarjeta estaba nueva por la cantidad de $300, igual la tien...

25847070

Newbie

14987 Views

19 replies

8 likes

  • 14987 Views
  • 19 replies
  • 8 likes

Entered my new CC and it says that I am in the wrong country

PlanPremiumCountryPhilippines My Question or IssueTrying to add my new CC as my new payment method. My master card is getting old and I got a new BDO JCB card, but when I input my CC details, it tells me that I am in the wrong country. Clearly, JCB i...

Newbie

Plan Premium Country Philippines   My Question or Issue Trying to add my new CC as my new payment method. My master card is getting old and I got a new BDO JCB card, but when I input m...

Maxim

Spotify Star

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't buy spotify premium mini

PlanPremium miniCountryIndonesiaDeviceAndroidOperating SystemAndroid My Question or IssueI have claimed a premium mini reward but it still says that I have not claimed the reward, but when I press the claim command, what happens next is an error with...

Casual Listener

  Plan Premium mini Country Indonesia Device Android Operating System Android   My Question or Issue I have claimed a premium mini reward but it still says that I have not claime...

arrprar

Visitor

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Superuser Contribution problem with downloading music for offline listen

helloi have premium individual subscription i was wondering how many devices can i download songs to....i have heard some say upto to 5 devices but others say its only 3 devicesalso im having download limit reached and cant reset my registered device...

Visitor

hello i have premium individual subscription i was wondering how many devices can i download songs to....i have heard some say upto to 5 devices but others say its only 3 devices also im having dow...

Korak84

Visitor

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes

There are no refund options when an already charged oago is canceled

I had a certain problem that my Spotify account through my email there was an offer and I took it since it was free, however I never received an email when the payment had to be canceled and I canceled it but a new payment was already made and I don'...

Visitor

  I had a certain problem that my Spotify account through my email there was an offer and I took it since it was free, however I never received an email when the payment had to be canceled and ...

Maxim

Spotify Star

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Spotify Duo

My spouse and I have two separate Spotify Premium accounts. We want to switch to the Spotify Duo subscription, but we both don't want to lose our current accounts. When switch will our current accounts still be active, but will be billed according to...

Visitor

My spouse and I have two separate Spotify Premium accounts. We want to switch to the Spotify Duo subscription, but we both don't want to lose our current accounts. When switch will our current accoun...

ThisCommunitySucks

Community Legend

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

unable to subscribe after a refund

PlanFree/PremiumCountryUSADeviceiPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI was accidentally refunded and now I am trying to get my subscription back but it is not allowing me. It keeps saying that something...

Newbie

Plan Free/Premium Country USA Device iPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I was accidentally refunded and now I am trying to g...

Maxim

Spotify Star

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Two devices playing at same time with Duos, right?

I purchased a Duos subscription a while back and never made use of it. I'd like to now. I often play music from my Mac desktop, and from my Echo. Wife commonly wants to play music from the Echo, and I do from the Mac, and of course at the same times....

Casual Listener

I purchased a Duos subscription a while back and never made use of it. I'd like to now. I often play music from my Mac desktop, and from my Echo. Wife commonly wants to play music from the Echo, and ...

ThisCommunitySucks

Community Legend

22264 Views

12 replies

0 likes

  • 22264 Views
  • 12 replies
  • 0 likes

Unable to subscribe to Premium

PlanFree/PremiumCountry Device(iPhone 14 Pro Max, Mac mini)Operating System(iOS 16.5.1)9 My Question or Issue i cannot subscribe to premium I got downgraded - and all I get is this useless error message?

Newbie

Plan Free/Premium Country   Device (iPhone 14 Pro Max, Mac mini) Operating System (iOS 16.5.1)9   My Question or Issue   i cannot subscribe to premium I got downgraded - and...

Maxim

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Gift Card redeemed - where do I see the info?

PlanPremium 12 months via Gift CardCountryUnited KingdomDeviceSamsung Ultra S23 My Question or IssueI just paid my monthly sub and then got given a gift card which I redeemed. The receipt is showing, but I cannot see any confirmation of the term, whi...

Newbie

Plan Premium 12 months via Gift Card Country United Kingdom Device Samsung Ultra S23   My Question or Issue I just paid my monthly sub and then got given a gift card which I redeemed. Th...

Maxim

Spotify Star

753 Views

1 replies

0 likes

giftcard
  • 753 Views
  • 1 replies
  • 0 likes

Рефанд

Здравствуйте, я использовал премиум подписку у вас и забыл отвязать кредитную карту, и у меня автоматический продлилась, я хочу сделать возврат средств подписку уже отменил пишет что я перейду на бесплатную подписку 27 числа этого месяца но уже 28, а...

Visitor

Здравствуйте, я использовал премиум подписку у вас и забыл отвязать кредитную карту, и у меня автоматический продлилась, я хочу сделать возврат средств подписку уже отменил пишет что я перейду н...

Maxim

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 month free May 2023 Flash Sale didn't work

Got an email offer for 2 free months of Premium, signed up on May 29 and just got an email that I would be charged on June 29. That is only 1 month. I would like to know why it didn't work or take and how to fix it.

Casual Listener

Got an email offer for 2 free months of Premium, signed up on May 29 and just got an email that I would be charged on June 29. That is only 1 month. I would like to know why it didn't work or take an...

Grandma5

Casual Listener

464 Views

2 replies

0 likes

  • 464 Views
  • 2 replies
  • 0 likes

How do I cancel if I don't know the account subscribing?

I need to know how to find out which family member signed up for premium so I can get them to cancel. No one remembers signing up. The only info I can give is my card number, but I'm not going to do that via forum. What phone number can I call to tal...

Visitor

I need to know how to find out which family member signed up for premium so I can get them to cancel. No one remembers signing up.    The only info I can give is my card number, but I'm n...

Maxim

Spotify Star

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Subscription

Is there a way to pay for my subscription for the whole year rather than monthly?

Visitor

Is there a way to pay for my subscription for the whole year rather than monthly?  

Maxim

Spotify Star

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student premium hulu account logged me out

Hi, I am subscribed to the student spotify premium which includes showtime and hulu. However, when I tried to go on hulu this morning, it logged me out and said I did not have a valid subscription. I checked my spotify account and it said hulu should...

Newbie

Hi,    I am subscribed to the student spotify premium which includes showtime and hulu. However, when I tried to go on hulu this morning, it logged me out and said I did not have a valid ...

manimariee

Visitor

3714 Views

14 replies

0 likes

  • 3714 Views
  • 14 replies
  • 0 likes

Superuser Contribution Jak dostać zwrot pieniędzy za spotify premiom

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Lyubka

Moderator

1189 Views

1 replies

0 likes

  • 1189 Views
  • 1 replies
  • 0 likes

Superuser Contribution ik wil mijn spotify weer opnieuw aboneren maar krijg alleen maar 2 maanden

ik heb voorheen spotify gratis gehad na 6 maanden ben ik ermee gestopt en spotify met reclame geluisterd nu wil ik weer opnieuw gaan betalen maar dit lukt niet omdat ik telkens weer 2 maanden gratis krijg en als ik dit accepteer dan krijg ik weer de ...

Visitor

ik heb voorheen spotify gratis gehad na 6 maanden ben ik ermee gestopt en spotify met reclame geluisterd nu wil ik weer opnieuw gaan betalen maar dit lukt niet omdat ik telkens weer 2 maanden gratis ...

Joan

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes