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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75037 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140132 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80424 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269494 Views
159 replies
13 likes
PlanPremiumCountryChileDevicePC HP and Xaomi 12Operating SystemAndroid and Windows 10My Question or IssueFor 2 months I have been asked to change the password of my account. Every 2 weeks. Why is it so repeated?
Plan Premium Country Chile Device PC HP and Xaomi 12 Operating System Android and Windows 10 My Question or Issue For 2 months I have been asked to change the password of my account. Every 2...
Casual Listener
427 Views
2 replies
0 likes
Hi everybody, first i'm sorry for my english. I have a problem with a credit card payment, in the last months I saw how my payment of the mebrship has been duplicated and also has an extra cost. I don't know how could it be, if somone can help me wit...
Hi everybody, first i'm sorry for my english. I have a problem with a credit card payment, in the last months I saw how my payment of the mebrship has been duplicated and also has an extra cost. I do...
Spotify Legend
258 Views
1 replies
0 likes
PlanPremiumCountryUnited States of AmericaDeviceNitro 5 Ryzen, Pixel 6aOperating SystemAndroid, Windows 11 My Question or IssueHello,I would like to change my account's country (I used to live in Guatemala, but now I live in the United States of Amer...
Plan Premium Country United States of America Device Nitro 5 Ryzen, Pixel 6a Operating System Android, Windows 11 My Question or Issue Hello, I would like to change my accou...
Spotify Star
368 Views
1 replies
0 likes
Paying for Premiums Duo. Unable to log in. Says I'm don't qualify...
Paying for Premiums Duo. Unable to log in. Says I'm don't qualify...
Spotify Star
270 Views
1 replies
0 likes
Hi Spotify community, My credit card details changed and I wanted to update my payment details in Spotify, I updated them. And still the system thinks that I I at trial version and I cannot skip songs and listen to the ads. please advise how I can en...
Hi Spotify community, My credit card details changed and I wanted to update my payment details in Spotify, I updated them. And still the system thinks that I I at trial version and I c...
Spotify Star
368 Views
3 replies
0 likes
I just got a text saying that payment has been made. I want a refund right away.
I just got a text saying that payment has been made. I want a refund right away.
Moderator
279 Views
1 replies
0 likes
It says my voucher is invalid but I am just using the redemption code now.
It says my voucher is invalid but I am just using the redemption code now.
Moderator
302 Views
1 replies
0 likes
PlanPremium Individual My Question or IssueIf I move to the Free account can I keep my playlists?
Plan Premium Individual My Question or Issue If I move to the Free account can I keep my playlists?
Spotify Star
508 Views
1 replies
0 likes
I'm using Spotify Free on an iPhone 6s, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me a Shuffle Play button, an Add Songs button, the names of recent son...
I'm using Spotify Free on an iPhone 6s, with the recent automatic update. Now, I can no longer view which songs are on one of my playlists. When I select a playlist, it only shows me a Shuffle Play b...
Visitor
1106 Views
2 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a duo plan for over 2 years and today it was randomly canceled. Now I just have a free ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I had a...
Spotify Star
217 Views
1 replies
0 likes
Yesterday I bought the Duo subscription, but before buying it I had the Student subscription. The problem is that it won't let me share my account, it says that I still have the Student subscription. Is there a solution for this problem? And if so, c...
Yesterday I bought the Duo subscription, but before buying it I had the Student subscription. The problem is that it won't let me share my account, it says that I still have the Student subscription....
Moderator
232 Views
1 replies
0 likes
PlanPremiumCountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I’ve just changed my plan to Student Premium. Can I add a new subscription, Premium Duo under the same accoun...
Plan Premium Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) I’ve just changed...
Spotify Legend
307 Views
1 replies
0 likes
Until recently I could book Premium for just one month and the abo did expire without necessity to cancel.But I can't find this option anymore.Has this option been removed or am I just too stupid to find it?
Until recently I could book Premium for just one month and the abo did expire without necessity to cancel. But I can't find this option anymore. Has this option been removed or am I just too st...
Regular
590 Views
4 replies
0 likes
Currently have Student Premium in the United States. Purchased S22 Ultra from Samsung with the following: Spotify 3 months freeMODEL NUMBER: SPOTIFY_3Open and log in to Spotify app on your new device. Go to the 'Premium' tab > Select 'Spotify Premium...
Currently have Student Premium in the United States. Purchased S22 Ultra from Samsung with the following: Spotify 3 months free MODEL NUMBER: SPOTIFY_3 Open and log in to Spotify ...
Spotify Legend
14259 Views
5 replies
0 likes
Hi spotify, my account is on a free trial but I purchased a gift card and already redeemed it, will it automatically pay when the free trail is done, because i redeemed the card while i am still on the free trail and will i be charged on my debit car...
Hi spotify, my account is on a free trial but I purchased a gift card and already redeemed it, will it automatically pay when the free trail is done, because i redeemed the card while i am sti...
Moderator
780 Views
1 replies
0 likes
PlanFree/PremiumCountryNigeriaDeviceiPhone XROperating SystemIOS 16 My Question or IssueI am new on Spotify and trying to pay for the monthly subscription but everytime I try my card it says “something went wrong” and I also noticed it didn’t asked m...
Plan Free/Premium Country Nigeria Device iPhone XR Operating System IOS 16 My Question or Issue I am new on Spotify and trying to pay for the monthly subscription but everytime I try...
Moderator
303 Views
1 replies
0 likes
Quisiera cancelar mi suscripción y me regresarán el dinero y cancelarán la suscripción.
Quisiera cancelar mi suscripción y me regresarán el dinero y cancelarán la suscripción.
Community Legend
603 Views
1 replies
0 likes
Plan: PremiumCountry: NL I'm changing banks and want to update my subscription to Credit Card while this takes place. The payment page keeps coming back with "card country not the same as account" - so I tried the two countries I have recently lived ...
Plan: Premium Country: NL I'm changing banks and want to update my subscription to Credit Card while this takes place. The payment page keeps coming back with "card country not the same as ...
Casual Listener
426 Views
4 replies
0 likes
PlanDUO PREMIUM CountryFINLAND DeviceSamsung Galaxy S22 Ultra 5G Operating SystemAndroid 13 My Question or IssueI have been 7 years continously premium member and now my card details got old and payment didn't go.I didn't update card details before w...
Plan DUO PREMIUM Country FINLAND Device Samsung Galaxy S22 Ultra 5G Operating System Android 13 My Question or Issue I have been 7 years continously premium member ...
Casual Listener
755 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
257 Views
1 replies
0 likes
