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Hey @Gia00 ,
Thanks for getting back.
You can reach out to support so that they can take a closer look at your account and your gift card: https://www.spotify.com/about-us/contact/.
Hope this helps 🙂
Hey @Gia00 ,
Thanks for coming to the Community! 🙂
I recommend making sure that:
You can also visit this support article to make sure your gift cards meets all the requirements: https://support.spotify.com/au/article/gift-cards/
Hope this helps!
It was bought online with the other one which worked and I’ve checked the article but nothing seems to be working. Is there anything else I can do?
Hey @Gia00 ,
Thanks for getting back.
You can reach out to support so that they can take a closer look at your account and your gift card: https://www.spotify.com/about-us/contact/.
Hope this helps 🙂
Thank you for your help 😊
You're welcome, @Gia00 🙂 Have a great day.
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