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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70538 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134368 Views
70 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73053 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256438 Views
156 replies
13 likes
PlanFamily PremiumCountryMexicoDeviceSamsung Galaxy 9Operating SystemAndroid Oreo I manage my family's premium plan but i failed to make the payment last month. When I was able to make the payment, the family members weren't able to re-join the famil...
Plan Family Premium Country Mexico Device Samsung Galaxy 9 Operating System Android Oreo I manage my family's premium plan but i failed to make the payment last month. When I was...
Spotify Star
250 Views
1 replies
0 likes
I got a sportify card for mother day it not going on
I got a sportify card for mother day it not going on
393 Views
0 replies
0 likes
so I currently don’t have premium but I’ve been trying to get it but when I go to do that I go to click on the student plan and I can’t even begin sign up because the buttons just don’t do anything, like I’ll click on them and it’ll show that I click...
so I currently don’t have premium but I’ve been trying to get it but when I go to do that I go to click on the student plan and I can’t even begin sign up because the buttons just don’t do anything, ...
Moderator
519 Views
1 replies
0 likes
Hello, I am a student using the student premium plan and I noticed that I was charged twice from Spotify one fee was the usual 4.99 but there was an additional 8.99 tacked to my bank account. This has only happened this one time I wonder what this ad...
Hello, I am a student using the student premium plan and I noticed that I was charged twice from Spotify one fee was the usual 4.99 but there was an additional 8.99 tacked to my bank account. This ha...
Moderator
342 Views
1 replies
0 likes
Spoiler (Highlight to read) I connected my Facebook to my Spotify account and now want to change it to login with Google so I can pay using Google Play balance alongside some of my other subscriptions I do this with. Is there a method of doing this a...
I connected my Facebook to my Spotify account and now want to change it to login with Google so I can pay using Google Play balance alongside some of my other subscriptions I do this with. Is...
Spotify Star
485 Views
1 replies
0 likes
I listened to Spotify Free for years using my old iPhone 5 like an iPod cradled in a Bose speaker. Now I have Premium on a MacBook Pro I’d like to add it to my iPhone 11 but can’t seem to replace the free version that migrated to my phone when I swit...
I listened to Spotify Free for years using my old iPhone 5 like an iPod cradled in a Bose speaker. Now I have Premium on a MacBook Pro I’d like to add it to my iPhone 11 but can’t seem to replace the...
Spotify Star
406 Views
4 replies
0 likes
With the spotify 3 month trial for 0, I went to use a prepaid visa card, where I got a "the payment failed" error. Why is that?
With the spotify 3 month trial for 0, I went to use a prepaid visa card, where I got a "the payment failed" error. Why is that?
Spotify Legend
339 Views
1 replies
0 likes
Estoy pagando una cuenta individual premium con el Bono cultural del Estado de España pero no se hace el pago. Ya se ha cumplido el mes de prueba y me van a quitar la cuenta por no pagarla
Estoy pagando una cuenta individual premium con el Bono cultural del Estado de España pero no se hace el pago. Ya se ha cumplido el mes de prueba y me van a quitar la cuenta por no pagarla
Visitor
13451 Views
6 replies
3 likes
PlanPremium FamilyCountryDE/LUDevicemanyOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to add family members to the newly created Premium Family account, sending the link by email. Following the procedure, the new ...
Plan Premium Family Country DE/LU Device many Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want to add family members to the newly created Pre...
Spotify Legend
373 Views
1 replies
0 likes
Spotify снял средства с моей банковской карты в отрецальное значение, проще говоря на карте не было денег на Platinum подписку и Spotify решил снять деньги в минус!
Spotify снял средства с моей банковской карты в отрецальное значение, проще говоря на карте не было денег на Platinum подписку и Spotify решил снять деньги в минус!
Moderator
277 Views
1 replies
0 likes
I signed up for a Duo account and invited my niece to join so we could save money. I sent her the text and used her phone to select the link. I tried matching the address several times and it errors out.
I signed up for a Duo account and invited my niece to join so we could save money. I sent her the text and used her phone to select the link. I tried matching the address several times and it error...
Moderator
935 Views
7 replies
1 likes
I have been running a podcast for a few years and want to offer our new season to paying subscribers. As part of this, we will run a Kickstarter campaign to fund it.Is it possible to give subscriptions to our podcast to people who help fund it, as we...
I have been running a podcast for a few years and want to offer our new season to paying subscribers. As part of this, we will run a Kickstarter campaign to fund it. Is it possible to give subscript...
Spotify Star
974 Views
1 replies
0 likes
Hello,I live in Canada and I just created a brand new account. I want to subscribe to 'Premium Individual' however when I try to do so on Spotify Canada by clicking on the 'Get Started' button, I receive the following message:"Sorry, you are not elig...
Hello, I live in Canada and I just created a brand new account. I want to subscribe to 'Premium Individual' however when I try to do so on Spotify Canada by clicking on the 'Get Started' button, I r...
Visitor
6864 Views
10 replies
0 likes
El 25 de abril contraté el spotify Premium dúo, se supone que eso caduca en un mes, faltan como 10 días y ya me esta diciendo que cambie los datos o algo así de mi tarjeta porque no acepta el pago. Por alguna razón se hicieron unos cargos a mi tarjet...
El 25 de abril contraté el spotify Premium dúo, se supone que eso caduca en un mes, faltan como 10 días y ya me esta diciendo que cambie los datos o algo así de mi tarjeta porque no acepta el pago. P...
Spotify Legend
360 Views
1 replies
0 likes
I get Social Security and cannot work (or intelligibly speak) anymore because of my disabilities. I love the music and podcasts on Spotify. I have proof (letter from government to verify). I want to be able to bypass ads since tying to click past the...
I get Social Security and cannot work (or intelligibly speak) anymore because of my disabilities. I love the music and podcasts on Spotify. I have proof (letter from governmen...
Newbie
4956 Views
2 replies
12 likes
Realizei o pagamento do plano Premium Duo no dia 05/05/2023 por boleto, mas até o momento não recebi o comprovante no meu e-mail e nem consigo o acesso ao plano no aplicativo. Ele permanece como Free, como se eu não tivesse pago. email do aplicativo:...
Realizei o pagamento do plano Premium Duo no dia 05/05/2023 por boleto, mas até o momento não recebi o comprovante no meu e-mail e nem consigo o acesso ao plano no aplicativo. Ele permanece como Free...
Moderator
358 Views
2 replies
0 likes
I have a Student Premium account and have Hulu through Spotify. Lately I am unable to use my Hulu; even though it recognizes that I have an account, it asks me to sign up for the paid service every time and won't let me access my account anymore. I m...
I have a Student Premium account and have Hulu through Spotify. Lately I am unable to use my Hulu; even though it recognizes that I have an account, it asks me to sign up for the paid service every t...
Moderator
398 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) How does the 1 year premium pre paid option works? is that credit is stored and for 12 months it is just used or ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) How does the 1 year premium p...
Spotify Star
266 Views
1 replies
0 likes
Minha Pergunta ou Problem.R.. . Eu ASSINEI O PREMIUM, FOI DESCONTADO DO MEU CARTÃO E AINDA ASSIM É UM BOMBARDEIO DE ANÚNCIOS. QUERO CANCELAR
Minha Pergunta ou Problem.R.. . Eu ASSINEI O PREMIUM, FOI DESCONTADO DO MEU CARTÃO E AINDA ASSIM É UM BOMBARDEIO DE ANÚNCIOS. QUERO CANCELAR
Spotify Star
279 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Spotify Star
253 Views
1 replies
0 likes
