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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67248 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132585 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
67924 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
250807 Views
154 replies
13 likes
Sharing Premium? Join Duo. X NO!!!!!!!!!!! ADVERTS. Disgusted. You, poor humans.
Sharing Premium? Join Duo. X NO!!!!!!!!!!! ADVERTS. Disgusted. You, poor humans.
Spotify Star
263 Views
1 replies
0 likes
Hi, I'm about to change my plan from premium to family. I want to pay via credit card but it wants me to pay with mobile payment. How can I stop this? I'd rather pay with my credit card. Oh, and I'm from Thailand. Thank you
Hi, I'm about to change my plan from premium to family. I want to pay via credit card but it wants me to pay with mobile payment. How can I stop this? I'd rather pay with my credit card. Oh, and I'm ...
Casual Listener
834 Views
2 replies
0 likes
PlanPremiumCountry Poland My Question or IssueSo I cant pay my monthly subscribtion ,cause right now theres a 3 month discount, and i used it a year ago. It declines my payment method. I just want to psy the normal price for premium. I dont really wa...
Plan Premium Country Poland My Question or Issue So I cant pay my monthly subscribtion ,cause right now theres a 3 month discount, and i used it a year ago. It declines my ...
Spotify Legend
654 Views
3 replies
1 likes
I bought a 3 month Spotify gift card for my daughter and when we type in the premium code, it says the code is incorrect or invalid. What can we do to activate it?
I bought a 3 month Spotify gift card for my daughter and when we type in the premium code, it says the code is incorrect or invalid. What can we do to activate it?
Community Legend
410 Views
1 replies
0 likes
I can't subscribe to spotify premium because it says I'm in quebec but I'm in Ontario?
I can't subscribe to spotify premium because it says I'm in quebec but I'm in Ontario?
Visitor
44907 Views
56 replies
4 likes
Family PlanPremiumCanada iPhone 12 Mini My wife is trying to join the premium family plan I just created for my household but every time she tries to open the app it says payment failed. We've tried multiple times to do this, we've logged in and out ...
Family Plan Premium Canada iPhone 12 Mini My wife is trying to join the premium family plan I just created for my household but every time she tries to open the app it sa...
Moderator
719 Views
1 replies
0 likes
I saw my bank statement and I realized each payment for my spotify plan is split in 36 quotes. I don't remember to be choosing this. Was this set automatically by Spotify? is there any way to change this and reduce the quotes to only 1?
I saw my bank statement and I realized each payment for my spotify plan is split in 36 quotes. I don't remember to be choosing this. Was this set automatically by Spotify? is there any way to change ...
Moderator
226 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceDesktop and Google PixelOperating SystemWindows 11 and Android (latest) My Question or IssueToday I received an email from Spotify that said: HIGH QUALITY AUDIOPlay your favorite tracks in high quality audio.How do I ta...
Plan Premium Country Canada Device Desktop and Google Pixel Operating System Windows 11 and Android (latest) My Question or Issue Today I received an email from Spotify that ...
Spotify Star
265 Views
1 replies
0 likes
Eskiden kullanmış olduğum hesabıma abonelik aldım. Aboneliğimi şuan kullandığım hesaba tanımla gibi bir şansım var mı ?
Eskiden kullanmış olduğum hesabıma abonelik aldım. Aboneliğimi şuan kullandığım hesaba tanımla gibi bir şansım var mı ?
Community Legend
443 Views
1 replies
1 likes
PlanPremium package CountryU.S.A Device(Samsung galaxy A03s Galaxy A03s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Premium package Country U.S.A Device (Samsung galaxy A03s Galaxy A03s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
274 Views
1 replies
1 likes
PlanPremiumCountry DeviceSamsung Ao3sOperating SystemAndroid My Question or IssueHow do I find out how long my premium plan has until it runs out
Plan Premium Country Device Samsung Ao3s Operating System Android My Question or Issue How do I find out how long my premium plan has until it runs out
Spotify Star
222 Views
1 replies
0 likes
TENHO PLANO ESTUDANTIL HA UM TEMPO, E MES PASSADO ME COBRARAM O VALOR DO PLANO COMUM, FUI VERIRICAR E ''EXPIRARAM'' MINHA CONTA ESTUDANTIL SEM ME AVISAR E TIVE QUE PAGAR O PLANO NO VALOR MAIOR E REENVIAR TODA A DOCUMENTAÇÃO PRA COMPROVAR
TENHO PLANO ESTUDANTIL HA UM TEMPO, E MES PASSADO ME COBRARAM O VALOR DO PLANO COMUM, FUI VERIRICAR E ''EXPIRARAM'' MINHA CONTA ESTUDANTIL SEM ME AVISAR E TIVE QUE PAGAR O PLANO NO VALOR MAIOR E REEN...
Moderator
217 Views
1 replies
0 likes
I just signed up for the 3 months of Premium on my account. On the computer (Mac (Monterey) using Firefox) it says I'm Premium. On my phone (iPhone 11 Pro), however, it says my subscription is Free and I still get ads. I have logged out of the app on...
I just signed up for the 3 months of Premium on my account. On the computer (Mac (Monterey) using Firefox) it says I'm Premium. On my phone (iPhone 11 Pro), however, it says my subscription is Free a...
Spotify Star
705 Views
1 replies
0 likes
I paid for Spotify premium however my account has not been updated. I have had premium before however had to cancel my subscription due to lack of funds. PlanFree/Premium? CountryAustralia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Oper...
I paid for Spotify premium however my account has not been updated. I have had premium before however had to cancel my subscription due to lack of funds. Plan Free/Premium? Country Au...
Spotify Star
296 Views
1 replies
0 likes
My Question or Issue So, recently we noticed that there where some charges on my father's credit card extract and we checked all the family accounts and all of them are linked to my personal account with a family plan, we don't know who is using my f...
My Question or Issue So, recently we noticed that there where some charges on my father's credit card extract and we checked all the family accounts and all of them are linked to my personal...
Spotify Star
270 Views
1 replies
0 likes
PlanFree/PremiumCountryPhilippinesDeviceAndroid, Samsung Tablet S6 Lite Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhat should I do when my phone number always error when I'm availing Spotify premium? I was trying sin...
Plan Free/Premium Country Philippines Device Android, Samsung Tablet S6 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue What should I do...
Moderator
1267 Views
3 replies
0 likes
PlanDuo Mix(Premium)CountryGermany DeviceiPhone7Operating SystemiOS 10 Hi, I just created a Duo Mix spotify, but don’t want to share my own music with the other account on the Duo Mix Playlist. How can I opt out of this feature?
Plan Duo Mix(Premium) Country Germany Device iPhone7 Operating System iOS 10 Hi, I just created a Duo Mix spotify, but don’t want to share my own music with the other ...
Newbie
11686 Views
4 replies
0 likes
When I tried to scrape off the protection from the back of the giftcard, parts of the PIN fell of, and now I can't read it and I can't redeem the card without it. What can I do??
When I tried to scrape off the protection from the back of the giftcard, parts of the PIN fell of, and now I can't read it and I can't redeem the card without it. What can I do??
Community Legend
408 Views
1 replies
0 likes
Planpremium for 6 family membersCountryusaDevice (iPhone Operating System(iOS 10, My Question or IssueI am listed as the plan manager. We have 3 spots available for additional members to join. When I send my husband the link to join it tells him he i...
Plan premium for 6 family members Country usa Device (iPhone Operating System (iOS 10, My Question or Issue I am listed as the plan manager. We have 3 spots a...
Spotify Star
324 Views
1 replies
0 likes
I'm having the exact same problem. Here's a screenshot. There's no "Update" option next to the plan. I've gone through every option under my account but it doesn't even show me my existing payment method nor does it give me a place to change it.
I'm having the exact same problem. Here's a screenshot. There's no "Update" option next to the plan. I've gone through every option under my account but it doesn't even show me my e...
Spotify Star
436 Views
1 replies
0 likes
