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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67594 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132749 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68480 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251494 Views
155 replies
13 likes
I was on a student plan but this has been switched to a premium account without providing me any warning. I subscribed in July so it has been less than 12 months. I have now been charged the full rate and cannot find where to switch back to a student...
I was on a student plan but this has been switched to a premium account without providing me any warning. I subscribed in July so it has been less than 12 months. I have now been charged the full rat...
Community Legend
484 Views
1 replies
1 likes
Hi, so if I want to change my student plan to a family plan but I have already paid for the student plan I was wondering how I would be billed for the family plan. Would it be 14.99 for the plan or would it be 9.99 because I have already paid 4.99. I...
Hi, so if I want to change my student plan to a family plan but I have already paid for the student plan I was wondering how I would be billed for the family plan. Would it be 14.99 for the plan or w...
Visitor
3593 Views
2 replies
0 likes
Plan FreeCountry USA Device(iPhone 5)Operating System(Windows 10) My Question or Issue I was one of the first customers in the US to get a Spotify account. When I got it I was, and still am, able to play the exact songs I want when I want on my deskt...
Plan Free Country USA Device (iPhone 5) Operating System (Windows 10) My Question or Issue I was one of the first customers in the US to get a Spotify account.&nb...
Casual Listener
18143 Views
6 replies
0 likes
Your payment method and country don't match. In reality, it does. It's clearly a bug.PlanPremium DuoCountry DeviceDesktopOperating SystemWindows My Question or IssueI've checked my country in the profile and the country of the card I'd like to start ...
Your payment method and country don't match. In reality, it does. It's clearly a bug. Plan Premium Duo Country Device Desktop Operating System Windows My Question or Issue I'...
Casual Listener
534 Views
4 replies
0 likes
PlanFreeCountryUSDeviceN/AOperating SystemN/AMy Question or IssueSpotify is running a campaign for 3 free months of premium. I have a Microsoft Reward for 3 months of premium. Can I use both at the same time and get 6 months of premium, or do I need ...
Plan Free Country US Device N/A Operating System N/A My Question or Issue Spotify is running a campaign for 3 free months of premium. I have a Microsoft Reward for 3 months of premium. Can I...
Moderator
882 Views
1 replies
0 likes
Compré una tarjeta de spotify premium y al el PIN no lo reconoce, cabe resaltar que este contiene unos símbolo que podrían ser la causa de esto, los adjunto.GraciasPremiumCountryMéxicoOperating System Android My Question or IssueSpotify no reconoce e...
Compré una tarjeta de spotify premium y al el PIN no lo reconoce, cabe resaltar que este contiene unos símbolo que podrían ser la causa de esto, los adjunto. Gracias Premium Country México Opera...
Moderator
2181 Views
6 replies
0 likes
PlanPremium (Duo)CountryUsaDeviceAnyOperating SystemiOS, Android My Question or IssueAfter sending multiple invites, my girlfriend has been unable to accept them after entering the same address I have in my account, with the the message stating that ...
Plan Premium (Duo) Country Usa Device Any Operating System iOS, Android My Question or Issue After sending multiple invites, my girlfriend has been unable to accept them after enteri...
Spotify Star
381 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
281 Views
1 replies
0 likes
PlanPremiumCountryBangladeshDevice(OnePlus 8 pro)Operating System(Android) My Question or IssueI have been trying to buy premium membership on spotify but it says "The payment failed. Please try again, or use a different payment method. Go to our sup...
Plan Premium Country Bangladesh Device (OnePlus 8 pro) Operating System (Android) My Question or Issue I have been trying to buy premium membership on spotify but it says "The paymen...
Spotify Legend
2354 Views
7 replies
0 likes
Sharing Premium? Join Duo. X NO!!!!!!!!!!! ADVERTS. Disgusted. You, poor humans.
Sharing Premium? Join Duo. X NO!!!!!!!!!!! ADVERTS. Disgusted. You, poor humans.
Spotify Star
265 Views
1 replies
0 likes
Hi, I'm about to change my plan from premium to family. I want to pay via credit card but it wants me to pay with mobile payment. How can I stop this? I'd rather pay with my credit card. Oh, and I'm from Thailand. Thank you
Hi, I'm about to change my plan from premium to family. I want to pay via credit card but it wants me to pay with mobile payment. How can I stop this? I'd rather pay with my credit card. Oh, and I'm ...
Casual Listener
838 Views
2 replies
0 likes
PlanPremiumCountry Poland My Question or IssueSo I cant pay my monthly subscribtion ,cause right now theres a 3 month discount, and i used it a year ago. It declines my payment method. I just want to psy the normal price for premium. I dont really wa...
Plan Premium Country Poland My Question or Issue So I cant pay my monthly subscribtion ,cause right now theres a 3 month discount, and i used it a year ago. It declines my ...
Spotify Legend
656 Views
3 replies
1 likes
I bought a 3 month Spotify gift card for my daughter and when we type in the premium code, it says the code is incorrect or invalid. What can we do to activate it?
I bought a 3 month Spotify gift card for my daughter and when we type in the premium code, it says the code is incorrect or invalid. What can we do to activate it?
Community Legend
410 Views
1 replies
0 likes
I can't subscribe to spotify premium because it says I'm in quebec but I'm in Ontario?
I can't subscribe to spotify premium because it says I'm in quebec but I'm in Ontario?
Visitor
44936 Views
56 replies
4 likes
Family PlanPremiumCanada iPhone 12 Mini My wife is trying to join the premium family plan I just created for my household but every time she tries to open the app it says payment failed. We've tried multiple times to do this, we've logged in and out ...
Family Plan Premium Canada iPhone 12 Mini My wife is trying to join the premium family plan I just created for my household but every time she tries to open the app it sa...
Moderator
721 Views
1 replies
0 likes
I saw my bank statement and I realized each payment for my spotify plan is split in 36 quotes. I don't remember to be choosing this. Was this set automatically by Spotify? is there any way to change this and reduce the quotes to only 1?
I saw my bank statement and I realized each payment for my spotify plan is split in 36 quotes. I don't remember to be choosing this. Was this set automatically by Spotify? is there any way to change ...
Moderator
227 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceDesktop and Google PixelOperating SystemWindows 11 and Android (latest) My Question or IssueToday I received an email from Spotify that said: HIGH QUALITY AUDIOPlay your favorite tracks in high quality audio.How do I ta...
Plan Premium Country Canada Device Desktop and Google Pixel Operating System Windows 11 and Android (latest) My Question or Issue Today I received an email from Spotify that ...
Spotify Star
265 Views
1 replies
0 likes
Eskiden kullanmış olduğum hesabıma abonelik aldım. Aboneliğimi şuan kullandığım hesaba tanımla gibi bir şansım var mı ?
Eskiden kullanmış olduğum hesabıma abonelik aldım. Aboneliğimi şuan kullandığım hesaba tanımla gibi bir şansım var mı ?
Community Legend
445 Views
1 replies
1 likes
PlanPremium package CountryU.S.A Device(Samsung galaxy A03s Galaxy A03s Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Premium package Country U.S.A Device (Samsung galaxy A03s Galaxy A03s Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
276 Views
1 replies
1 likes
PlanPremiumCountry DeviceSamsung Ao3sOperating SystemAndroid My Question or IssueHow do I find out how long my premium plan has until it runs out
Plan Premium Country Device Samsung Ao3s Operating System Android My Question or Issue How do I find out how long my premium plan has until it runs out
Spotify Star
222 Views
1 replies
0 likes
