Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129358 Views
- 87 replies
- 10 likes
- 129358 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15423 Views
- 27 replies
- 3 likes
- 15423 Views
- 27 replies
- 3 likes
Pelo app continuo ouvindo propaganda mesmo pagando o premium.
Troquei a assinatura do premium normal para o universitário, e desde então aparecem propagandas como se não fosse premium. Só acontece isso no app, pois já testei no computador e não acontece.
- Troquei a assinatura do premium normal para o universitário, e desde então aparecem propagandas como se não fosse premium. Só acontece isso no app, pois já testei no computador e não acontece.
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- Spotify Star
- 579 Views
- 1 replies
- 0 likes
- 579 Views
- 1 replies
- 0 likes
Ive paid for my subscription and its still teling me i need to pay
Why is it still asking askingme to pay after i payed
- Why is it still asking askingme to pay after i payed
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- Spotify Star
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
sem acesso a minha conta família
não consigo acesso a minha conta familia, ele fica desconectando todos os dias
- não consigo acesso a minha conta familia, ele fica desconectando todos os dias
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Why is my Spotify letting me use Premium features for free
I’ve never upgraded my plan from Free and yet somehow I’m getting all these Premium features for free these past couple of days. It can’t be free trial since I’m way past that period and I really can’t think of a reason. Does anyone know why this is ...
- I’ve never upgraded my plan from Free and yet somehow I’m getting all these Premium features for free these past couple of days. It can’t be free trial since I’m way past that period and I r...
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- Casual Listener
- 386 Views
- 2 replies
- 0 likes
- 386 Views
- 2 replies
- 0 likes
Hey, the invoices for my monthly subscription are not sent regularly to me.
I need all my invoices for the monthly payments urgently and didn't receive all of them.
- I need all my invoices for the monthly payments urgently and didn't receive all of them.
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- Roadie
- 250 Views
- 1 replies
- 0 likes
- 250 Views
- 1 replies
- 0 likes
Superuser Contribution Address don't match
Family plan and they say cannot find the address and it is THE EXACT SAME
- Family plan and they say cannot find the address and it is THE EXACT SAME
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- Not applicable
- 379 Views
- 2 replies
- 0 likes
- 379 Views
- 2 replies
- 0 likes
Spotify Premium for Samsung
I Recently got my Samsung Z fold but unfortunately it's not letting me get my 3 months of free spotify it does not give me the option for the spotify premium for Samsung. I did receive an email about the free 3 months. What I can do to get that prom ...
- I Recently got my Samsung Z fold but unfortunately it's not letting me get my 3 months of free spotify it does not give me the option for the spotify premium for Samsung. I did receive an email...
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- Newbie
- 762 Views
- 2 replies
- 0 likes
- 762 Views
- 2 replies
- 0 likes
Pagué, se cobró 2 veces y no me activaron el plan.
Pagué el plan y se me cobró 2 veces, aun asi no me activaron el servicio, pagué el servicio de estudiante.
- Pagué el plan y se me cobró 2 veces, aun asi no me activaron el servicio, pagué el servicio de estudiante.
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- Spotify Star
- 195 Views
- 1 replies
- 0 likes
- 195 Views
- 1 replies
- 0 likes
me cobraron 2 veces en el mismo mes
Me llego hoy 31/1/23 el informe de la targeta y me dice que el dia 23/12/22 tengo 2 pagos identicos de spotify
- Me llego hoy 31/1/23 el informe de la targeta y me dice que el dia 23/12/22 tengo 2 pagos identicos de spotify
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- Spotify Star
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Not using premium and not showing in account but amount get deducted from last 8 month.
Not using premium and not showing in the account but the amount gets deducted from the last 8 months.Please check all these transactions and refund the same Invoice IdDebit date9T56AB0Y73976U12-Jan-233IXF1QPPAZBCB12-Dec-229S14J7KUZR657V12-Nov-22Z5A10...
- Not using premium and not showing in the account but the amount gets deducted from the last 8 months. Please check all these transactions and refund the same Invoice Id Debit date ...
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- Spotify Star
- 218 Views
- 1 replies
- 0 likes
- 218 Views
- 1 replies
- 0 likes
Superuser Contribution Hola en el mes d diciembr m cambie a plan premium de 3 meses gratis yyy no
M cambie a plan premium de 3 meses gratis uno están respetando yaq m lo quitaron en este mes yya m están cobrando
- M cambie a plan premium de 3 meses gratis uno están respetando yaq m lo quitaron en este mes yya m están cobrando
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- Spotify Legend
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Solved!! Cancelar assinatura -
ola, eu assinei ao premium tem meses e não consigo utilizar.Gostaria de cancelar e nao pagar mais este serviço, mas eu nao sei qual conrta esta cadastrada o premium. Não consigo encontrar.
- ola, eu assinei ao premium tem meses e não consigo utilizar. Gostaria de cancelar e nao pagar mais este serviço, mas eu nao sei qual conrta esta cadastrada o premium. Não consigo encontrar.
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- Spotify Star
- 1211 Views
- 3 replies
- 0 likes
- 1211 Views
- 3 replies
- 0 likes
Superuser Contribution Pago automatico
Acabo de pagar un recibo. No quiero que el siguiente se me pase automáticamente. ¿Si me desubscribo ahora de Premium para que no se me pase el siguiente recibo automáticamente pierdo el derecho a Premium este mes?
- Acabo de pagar un recibo. No quiero que el siguiente se me pase automáticamente. ¿Si me desubscribo ahora de Premium para que no se me pase el siguiente recibo automáticamente pierdo el derecho a Pre...
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- Moderator
- 8303 Views
- 3 replies
- 0 likes
- 8303 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify deletes downloads
I have premium and when i download a playlist 1 day later the playlist is automatically deleted
- I have premium and when i download a playlist 1 day later the playlist is automatically deleted
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- Casual Listener
- 365 Views
- 4 replies
- 0 likes
- 365 Views
- 4 replies
- 0 likes
Como puedo cambiar el metodo de pago?
El metodo de pago que tenia vinculado caduco, vencio y quiero incorporar otra tarj de credito.
- El metodo de pago que tenia vinculado caduco, vencio y quiero incorporar otra tarj de credito.
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- Spotify Star
- 305 Views
- 1 replies
- 0 likes
- 305 Views
- 1 replies
- 0 likes
Por q no puedo entrar a el plan dúo q me acabaron de asociar desde la aplic
No puedo entrar desde mi aplicación al plan dúo sigue saliendo gratuito
- No puedo entrar desde mi aplicación al plan dúo sigue saliendo gratuito
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- Spotify Star
- 272 Views
- 1 replies
- 0 likes
- 272 Views
- 1 replies
- 0 likes
Hello... I Can't pay my abonnement premium... have à count free Spotify b
I NEED HELP TO PASS OF SPOTIFY FREE... TO PREMIUM. I have only one crédit card to pay..
- I NEED HELP TO PASS OF SPOTIFY FREE... TO PREMIUM. I have only one crédit card to pay..
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- Spotify Star
- 184 Views
- 1 replies
- 0 likes
- 184 Views
- 1 replies
- 0 likes
Solved!! Free Trial Problem
I just got a notification that my 14 day free trial just ended except I don’t remember clicking anything. Maybe I did by mistake. Does it automatically cancel after the 14 days or do I have to cancel it. If so how do I do that? I don’t want to get ch...
- I just got a notification that my 14 day free trial just ended except I don’t remember clicking anything. Maybe I did by mistake. Does it automatically cancel after the 14 days or do I have to cancel...
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- Spotify Star
- 299 Views
- 1 replies
- 0 likes
- 299 Views
- 1 replies
- 0 likes
Pague por medio de nequi (colombia) y el servicio no funciona
pague por medio de nequi para pasar a un plan premium, recibi el correo confirmando el pago pero en mi cuenta sigue apareciendo que tengo plan gratis y no premium
- pague por medio de nequi para pasar a un plan premium, recibi el correo confirmando el pago pero en mi cuenta sigue apareciendo que tengo plan gratis y no premium
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- Spotify Star
- 506 Views
- 1 replies
- 0 likes
- 506 Views
- 1 replies
- 0 likes
Pop up ads for paid subscripers
PlanpremiumCountryCanadaDevice(Pixel 5)Operating System(Android most up to date) My Question or IssueI've a great idea. It would be brilliant if no more recommendations... full page pop ups appear on the app which I have to click X to remove before I...
- Plan premium Country Canada Device (Pixel 5) Operating System (Android most up to date) My Question or Issue I've a great idea. It would be brilliant if no more recommendations...&nb...
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- Spotify Star
- 322 Views
- 1 replies
- 0 likes
- 322 Views
- 1 replies
- 0 likes