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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149366 Views

69 replies

10 likes

Premium for Family
  • 149366 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94992 Views

89 replies

4 likes

  • 94992 Views
  • 89 replies
  • 4 likes

Superuser Contribution Spotify no me acepta el plan premium individual

Hola, hace unos días se venció mi plan Premium de 139 pesos pero spotify me está queriendo cobrar el plan duo pero como mi tarjeta no tiene plata, la rechaza, al entrar al página no me deja comprar el plan individual, sólo me da la opción de plan duo...

Newbie

Hola, hace unos días se venció mi plan Premium de 139 pesos pero spotify me está queriendo cobrar el plan duo pero como mi tarjeta no tiene plata, la rechaza, al entrar al página no me deja comprar e...

Dian

Spotify Legend

5773 Views

4 replies

0 likes

  • 5773 Views
  • 4 replies
  • 0 likes

Why does my premium spotify duo account keep getting dongraded?

I have upgraded my premium account to a duo account twice to add my wife. A month ago it automatically got downgraded to the ad supported version and I just got an email saying it was going to happen again this month. What is going on?

Visitor

I have upgraded my premium account to a duo account twice to add my wife. A month ago it automatically got downgraded to the ad supported version and I just got an email saying it was going to happen...

Maxim

Spotify Star

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution 12 month gift card for ended early?

I activated a 12 month card on my account on the 21st of June 2022 but my Spotify account just reverted back to free a day early? I was expecting it would revert back to free after tomorrow (20th) as that’s what it said on my account before, but afte...

Newbie

I activated a 12 month card on my account on the 21st of June 2022 but my Spotify account just reverted back to free a day early? I was expecting it would revert back to free after tomorrow (20th) as...

Dian

Spotify Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Assinei o premium e ainda não foi liberado

Paguei no dia 17/06, por boleto, e o Premium ainda não foi liberado, tenho comprovante de pagamento

Visitor

Paguei no dia 17/06, por boleto, e o Premium ainda não foi liberado, tenho comprovante de pagamento

Yordan

Moderator

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
  • 0 likes

Student Discount for Family Plan?

PlanPremiumCountry U.S Device(iPhone 7+)Operating System(iOS) My Question or Issue So I pay for my families spotify accounts through the family option. I saw the student discount today and wanted to get it. Am I not able to get it? I went to change m...

Newbie

  Plan Premium Country  U.S   Device (iPhone 7+) Operating System (iOS)   My Question or Issue  So I pay for my families spotify accounts through the family optio...

TheSwiginator

Newbie

67898 Views

5 replies

0 likes

  • 67898 Views
  • 5 replies
  • 0 likes

Come back with 1 month free, yet you wont let me have it.

So i get an email to say come back to premium, yet i click the link in the email and i cant jave the offer? Why?

Visitor

So i get an email to say come back to premium, yet i click the link in the email and i cant jave the offer? Why?

Maxim

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution My partner cannot join my Duo plan

My partner is trying to join my Spotify Duo plan. She just moved from Germany to Sweden. We made sure her country is switched to Sweden in her account as well. The error message we get: > Wir konnten nicht bestätigen, dass du mit der Person zusammenw...

Newbie

My partner is trying to join my Spotify Duo plan. She just moved from Germany to Sweden. We made sure her country is switched to Sweden in her account as well.   The error message we get: &nb...

Joan

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kann ich Musik für meine private Nutzung brennen?

Ich habe eine Playliste erstellt, einen Ordner dafür eingerichtet, aber ich finde keine Möglichkeit die Liste irgendwo abzulegen, zu speichen, sie über ein Brennprogramm aufzurufen und zu brennen. daher interessiert mich Spotify nicht mehr. Ich hatte...

Visitor

Ich habe eine Playliste erstellt, einen Ordner dafür eingerichtet, aber ich finde keine Möglichkeit die Liste irgendwo abzulegen, zu speichen, sie über ein Brennprogramm aufzurufen und zu brennen. da...

Joan

Moderator

277 Views

1 replies

0 likes

  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium cancelled with Vodafone but still showing as active

PlanFree/PremiumCountryUkDeviceHonor x7Operating system android My Question or IssueI'm trying to accept my duo invite but even though my premium has been cancelled with Vodafone (two days ago) it's still showing I have a subscription with them. I've...

Visitor

Plan Free/Premium Country Uk Device Honor x7 Operating system android   My Question or Issue I'm trying to accept my duo invite but even though my premium has been cancelled with Voda...

Joan

Moderator

1003 Views

1 replies

0 likes

  • 1003 Views
  • 1 replies
  • 0 likes

Remove my self as a member on premium duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ThisCommunitySucks

Community Legend

2869 Views

1 replies

1 likes

  • 2869 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Why charged extra after switch from credit to debit card (Turkey)?

I have switched my monthly family account payment method from a credit to a debit card (different banks), in Turkey. Instead of the usual 49.99 tl, 50.91tl has been debited from my new card. I seem to have been charged the extra for a foreign currenc...

Casual Listener

I have switched my monthly family account payment method from a credit to a debit card (different banks), in Turkey. Instead of the usual 49.99 tl, 50.91tl has been debited from my new card. I seem t...

eb9ewu_a-78x

Casual Listener

477 Views

2 replies

0 likes

  • 477 Views
  • 2 replies
  • 0 likes

Superuser Contribution Subscribed but it shows I'm not subscribed

I subscribed to duo plans but it's loading for super long to enter my address so I decided to refresh the app after doing that It shows that I'm on free plan and my money is already gone

Visitor

I subscribed to duo plans but it's loading for super long to enter my address so I decided to refresh the app after doing that It shows that I'm on free plan and my money is already gone

AlejaR

Moderator

431 Views

3 replies

0 likes

  • 431 Views
  • 3 replies
  • 0 likes

Superuser Contribution el 09-06-23 se hizo el cobro de mi plan premium y ahora me pide pago

Cambie de plan Dua a Family el día 09-06-23 y se hizo el cobro a mi tarjeta, el monto fue debitado. Ayer 14-06-23 recibí notificación de Spotify está haciendo un cobro de 9,60 por plan Premium otra vez, el pago fallo y dice que debo pagar mi plan. No...

Visitor

Cambie de plan Dua a Family el día 09-06-23 y se hizo el cobro a mi tarjeta, el monto fue debitado. Ayer 14-06-23 recibí notificación de Spotify está haciendo un cobro de 9,60 por plan Premium otra v...

Lyubka

Moderator

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancelei minha conta Premium e a cobrança continua em outro cartão...??

Tenho cobrança no meu cartão de crédito e não sou mais Premium, como resolvo essa situação? Desde janeiro cancelei , e continua a cobrança.

Visitor

Tenho cobrança no meu cartão de crédito e não sou mais Premium, como resolvo essa situação? Desde janeiro cancelei , e continua a cobrança.

Lyubka

Moderator

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution fraud

issue with my tyring to cancel my fathers account that he never sign up for

Visitor

issue with my tyring to cancel my fathers account that he never sign up for

Lyubka

Moderator

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't get Spotify Premium with PayPal

PlanFree --> PremiumCountryPhillipinesDeviceLaptopOperating SystemWindows 10 My Question or IssueTrying to subscribe to premium montly trial but I tried again today just now am still getting error and cannot use Paypal to make payment to my Spotify. ...

Regular

Plan Free --> Premium Country Phillipines Device Laptop Operating System Windows 10   My Question or Issue Trying to subscribe to premium montly trial but  I tried again t...

CxbraUK1

Casual Listener

19079 Views

13 replies

3 likes

paypal
  • 19079 Views
  • 13 replies
  • 3 likes

Superuser Contribution Payment issue

Cannot renew premium mini plan payment option not showing

Visitor

Cannot renew premium mini plan payment option not showing

Eni

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ plays duo plan owners music, how do I only get my own music with duo?

Getting recommended musicals which I've never listened to on DJ which my partner listens to often. Generally hearing her music in DJ, nothing I listen to.

Visitor

Getting recommended musicals which I've never listened to on DJ which my partner listens to often. Generally hearing her music in DJ, nothing I listen to.

AlejaR

Moderator

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Over debiting me even though I’m a student

Hello, spotify’s debiting me 9,99 € even though I’m a student and i have confirmed my status, I would like a refund for all the times that spotify has debited me 9,99 € even though I had the student status. Thank you.

Visitor

Hello, spotify’s debiting me 9,99 € even though I’m a student and i have confirmed my status, I would like a refund for all the times that spotify has debited me 9,99 € even though I had the student...

Kiril

Moderator

381 Views

2 replies

0 likes

  • 381 Views
  • 2 replies
  • 0 likes