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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70534 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134366 Views
70 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
73039 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256428 Views
156 replies
13 likes
PlanPremiumCountryHunDeviceHuawei p30 liteOperating Systemandroid My Question or IssueI started the free trial of solo premium a month ago, and now that It's time to pay, It cancelled my sub. and banned the option for me to even look at the solo plan...
Plan Premium Country Hun Device Huawei p30 lite Operating System android My Question or Issue I started the free trial of solo premium a month ago, and now that It's ti...
Moderator
341 Views
1 replies
0 likes
Ik ben van een premium account over gegaan naar een duo account samen met mijn moeder. Bij mijn accountgevens staat dat ik op het duo plan zit, maar er wordt nog wel steeds abbonementskosten afgeschreven van het premium account wat ik had. Hoe los ik...
Ik ben van een premium account over gegaan naar een duo account samen met mijn moeder. Bij mijn accountgevens staat dat ik op het duo plan zit, maar er wordt nog wel steeds abbonementskosten afgeschr...
Moderator
580 Views
1 replies
0 likes
Plan DuoPremiumCountry Device all of them(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System all of them(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Duo Premium Country Device all of them (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System all of them (iOS 10, Android Oreo, Windows 10,etc.) My Que...
Spotify Star
397 Views
1 replies
0 likes
Hello,I am about to accept a recent email offer I have received to rejoin premium and receive 3 months for $10. I understand the link will work once, but will I ever be able to receive this offer or a similar one again? Will Spotify ever offer 3 mont...
Hello, I am about to accept a recent email offer I have received to rejoin premium and receive 3 months for $10. I understand the link will work once, but will I ever be able to receive this off...
Spotify Star
2763 Views
1 replies
0 likes
Currently my wife and I have a Duo Plan. Our debit card expired and we got new ones but when we try to update the payment method it will not allow us to select Duo. It auto picks a single premium option, and if I go to select a plan it says I current...
Currently my wife and I have a Duo Plan. Our debit card expired and we got new ones but when we try to update the payment method it will not allow us to select Duo. It auto picks a single premium opt...
Moderator
1152 Views
3 replies
0 likes
PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi! I want to pay for my sister's account and she is in the Usa and I am in Argentina. Can I do it??? I rememb...
Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Hi! I want to pay for my sister...
Spotify Star
266 Views
1 replies
0 likes
PlanFree/PremiumDevice(iPhone My Question or Issue My free Spotify is acting like premium. It's letting me scroll on any time of the song and it's letting me play whatever song but only BAD BUNNY SONGS. Am I the only one having this weird problem or?
Plan Free/Premium Device (iPhone 😎 My Question or Issue My free Spotify is acting like premium. It's letting me scroll on any time of the song and it's letting m...
Roadie
869 Views
1 replies
0 likes
I have cancelled my Spotify and am waiting to be reverted back to the free Spotify, but every single time I open up Spotify it comes up with this annoying popup telling me to renew my subscription which I can’t pay for anymore. After clicking cancel,...
I have cancelled my Spotify and am waiting to be reverted back to the free Spotify, but every single time I open up Spotify it comes up with this annoying popup telling me to renew my subscription wh...
Roadie
597 Views
1 replies
0 likes
Hello spotify comunity, im actually holding an account that i made long time ago and im actually in tunisia and i can’t pay the subscription with the local visa card im only paying with my phone credit money, any solution to change it to the visa car...
Hello spotify comunity, im actually holding an account that i made long time ago and im actually in tunisia and i can’t pay the subscription with the local visa card im only paying with my phone cred...
Roadie
435 Views
1 replies
0 likes
Hello, I am from Brazil and everything was fine until I receive an e-mail telling that I had a new login in Marrocos. I changed my password, unlogged from all devices and all those e-mails are in a language that I don't speak, I think its french. Bes...
Hello, I am from Brazil and everything was fine until I receive an e-mail telling that I had a new login in Marrocos. I changed my password, unlogged from all devices and all those e-mails a...
Moderator
329 Views
1 replies
0 likes
I still have a family account and I would like to offer a premium subscription to my girlfriend. How can I do that? Thanks in advance.
I still have a family account and I would like to offer a premium subscription to my girlfriend. How can I do that? Thanks in advance.
Casual Listener
523 Views
6 replies
0 likes
My account says that I've used premium before but I didn't buy one so I don't know where I had the premium and I would like to talk with a professional, please!! thank you, have a nice night.
My account says that I've used premium before but I didn't buy one so I don't know where I had the premium and I would like to talk with a professional, please!! thank you, have a nice night.
Spotify Star
253 Views
1 replies
0 likes
So I purchased the premium duo for my husband and I, we struggled with setting it up but finally got it, added hubby in - verified everything - works for a little bit, then out of nowhere says that he needs to pay for premium plan to continue using t...
So I purchased the premium duo for my husband and I, we struggled with setting it up but finally got it, added hubby in - verified everything - works for a little bit, then out of nowhere says that h...
Community Legend
433 Views
1 replies
1 likes
I was on a student plan but this has been switched to a premium account without providing me any warning. I subscribed in July so it has been less than 12 months. I have now been charged the full rate and cannot find where to switch back to a student...
I was on a student plan but this has been switched to a premium account without providing me any warning. I subscribed in July so it has been less than 12 months. I have now been charged the full rat...
Community Legend
521 Views
1 replies
1 likes
Hi, so if I want to change my student plan to a family plan but I have already paid for the student plan I was wondering how I would be billed for the family plan. Would it be 14.99 for the plan or would it be 9.99 because I have already paid 4.99. I...
Hi, so if I want to change my student plan to a family plan but I have already paid for the student plan I was wondering how I would be billed for the family plan. Would it be 14.99 for the plan or w...
Visitor
3621 Views
2 replies
0 likes
Plan FreeCountry USA Device(iPhone 5)Operating System(Windows 10) My Question or Issue I was one of the first customers in the US to get a Spotify account. When I got it I was, and still am, able to play the exact songs I want when I want on my deskt...
Plan Free Country USA Device (iPhone 5) Operating System (Windows 10) My Question or Issue I was one of the first customers in the US to get a Spotify account.&nb...
Casual Listener
18468 Views
6 replies
0 likes
Your payment method and country don't match. In reality, it does. It's clearly a bug.PlanPremium DuoCountry DeviceDesktopOperating SystemWindows My Question or IssueI've checked my country in the profile and the country of the card I'd like to start ...
Your payment method and country don't match. In reality, it does. It's clearly a bug. Plan Premium Duo Country Device Desktop Operating System Windows My Question or Issue I'...
Casual Listener
559 Views
4 replies
0 likes
PlanFreeCountryUSDeviceN/AOperating SystemN/AMy Question or IssueSpotify is running a campaign for 3 free months of premium. I have a Microsoft Reward for 3 months of premium. Can I use both at the same time and get 6 months of premium, or do I need ...
Plan Free Country US Device N/A Operating System N/A My Question or Issue Spotify is running a campaign for 3 free months of premium. I have a Microsoft Reward for 3 months of premium. Can I...
Moderator
936 Views
1 replies
0 likes
Compré una tarjeta de spotify premium y al el PIN no lo reconoce, cabe resaltar que este contiene unos símbolo que podrían ser la causa de esto, los adjunto.GraciasPremiumCountryMéxicoOperating System Android My Question or IssueSpotify no reconoce e...
Compré una tarjeta de spotify premium y al el PIN no lo reconoce, cabe resaltar que este contiene unos símbolo que podrían ser la causa de esto, los adjunto. Gracias Premium Country México Opera...
Moderator
2214 Views
6 replies
0 likes
PlanPremium (Duo)CountryUsaDeviceAnyOperating SystemiOS, Android My Question or IssueAfter sending multiple invites, my girlfriend has been unable to accept them after entering the same address I have in my account, with the the message stating that ...
Plan Premium (Duo) Country Usa Device Any Operating System iOS, Android My Question or Issue After sending multiple invites, my girlfriend has been unable to accept them after enteri...
Spotify Star
386 Views
1 replies
0 likes
