Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 174606 Views
- 114 replies
- 12 likes
- 174606 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19396 Views
- 27 replies
- 4 likes
- 19396 Views
- 27 replies
- 4 likes
I have spotify premium and still got ads on podcast I listen. Why is that?
I started this new podcast and there is ads on it. I have had premium for years and this never happened earlier.
- I started this new podcast and there is ads on it. I have had premium for years and this never happened earlier.
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- Spotify Star
- 525 Views
- 1 replies
- 1 likes
- 525 Views
- 1 replies
- 1 likes
Superuser Contribution Me da error al querer pagar premium
Pongo todos los datos de la tarjeta y mis datos, al querer realizar el paso y me da error
- Pongo todos los datos de la tarjeta y mis datos, al querer realizar el paso y me da error
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- Moderator
- 389 Views
- 4 replies
- 1 likes
- 389 Views
- 4 replies
- 1 likes
How to get my money back and cancel my subscription?
I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
- I wanted to cancel my subscription instead of paying for it again but it still ends up paying for it so I now want a refund
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- Spotify Star
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Superuser Contribution Problem with my subscription
Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the same as usual (a half of the premium individual co...
- Hello. On February 2022 I suscribed to the uniersitary plan and I knew that this February (2023) I had to revalid my student condition. I did and I recived my confirmation message and the pay was the...
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- Moderator
- 846 Views
- 1 replies
- 0 likes
- 846 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify is not ready to work in Nigeria
I have been trying to pay for Spotify premium in Nigeria. First of all, no cards work, and eventually, I got a card that works but the payment module won't load. How are you losing customers who want to actually pay you? A few people I know have swit...
- I have been trying to pay for Spotify premium in Nigeria. First of all, no cards work, and eventually, I got a card that works but the payment module won't load. How are you losing customers who want...
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- Visitor
- 1112 Views
- 2 replies
- 0 likes
- 1112 Views
- 2 replies
- 0 likes
Superuser Contribution No puedo rerenovar mi plan premium
Da error continuamente
- Da error continuamente
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- Moderator
- 196 Views
- 1 replies
- 0 likes
- 196 Views
- 1 replies
- 0 likes
Changed my phone lisg my premium account and library
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 275 Views
- 1 replies
- 0 likes
- 275 Views
- 1 replies
- 0 likes
To get refund for purchase of premium
I need help to get a refund because I thought I canceled but I did not
- I need help to get a refund because I thought I canceled but I did not
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- Spotify Star
- 219 Views
- 1 replies
- 0 likes
- 219 Views
- 1 replies
- 0 likes
Superuser Contribution Why can't I find 299 per 12months premium plan?
I can't find 299 per year plan in my plan details
- I can't find 299 per year plan in my plan details
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- Moderator
- 423 Views
- 1 replies
- 1 likes
- 423 Views
- 1 replies
- 1 likes
Me cambie a Spotify estudiantil, me cobro y dice que no lo tengo
Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
- Me cambie a spotify estudiantil, me cobro la plata y cuando entro me dice que no pague y que me sacaron el premium que tengo el gratis pero la plata me la tomaron tengo el comprobante
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- Casual Listener
- 223 Views
- 3 replies
- 1 likes
- 223 Views
- 3 replies
- 1 likes
Superuser Contribution How do I get premium individual after deleting my account? It won’t let me
It won’t allow me to have an individual premium account because I already had one and deleted it, so what do I need to do?
- It won’t allow me to have an individual premium account because I already had one and deleted it, so what do I need to do?
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- Spotify Star
- 372 Views
- 2 replies
- 0 likes
- 372 Views
- 2 replies
- 0 likes
Superuser Contribution Why am I being charged twice a month
I must have 2 accounts and need to cancel one of them but don't know the details on that account
- I must have 2 accounts and need to cancel one of them but don't know the details on that account
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- Moderator
- 222 Views
- 1 replies
- 0 likes
- 222 Views
- 1 replies
- 0 likes
Superuser Contribution I'd like to subscribe to premium but because I had the 1 month free I cant
When I try to subscribe the only option available is premium wiht one month free. I already had the one month free trial, now I wish to sbuscribe to premium but I can't
- When I try to subscribe the only option available is premium wiht one month free. I already had the one month free trial, now I wish to sbuscribe to premium but I can't
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- Moderator
- 213 Views
- 1 replies
- 0 likes
- 213 Views
- 1 replies
- 0 likes
Superuser Contribution opzeggen premium en afsluiten duo
ik zou graag een duo premium willen afsluiten echter lukt het mij niet
- ik zou graag een duo premium willen afsluiten echter lukt het mij niet
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- Spotify Legend
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Superuser Contribution Premium payment failed and I am blocked changing country, how to handle?
I am a Swedish user from the start but now having moved abroad since a couple of years I have no longer credit cards in Sweden anymore since last month. Now my Spotify premium subscription was failing and I was asked to update my payment method. But ...
- I am a Swedish user from the start but now having moved abroad since a couple of years I have no longer credit cards in Sweden anymore since last month. Now my Spotify premium subscription was failin...
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- Moderator
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Superuser Contribution Why isn't my Spotify redeem code working?
I've tried many times entering the code but it kept on showing "the code is not invalid"
- I've tried many times entering the code but it kept on showing "the code is not invalid"
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- Moderator
- 391 Views
- 1 replies
- 0 likes
- 391 Views
- 1 replies
- 0 likes
you need to live at the same address issue
I'm trying to join a Duo plan but I can't as this message keeps coming: You need to live at the same address. It looks like you're trying to join Dio from a different country. I was in another country last weekend but I'm now back and I live in the s...
- I'm trying to join a Duo plan but I can't as this message keeps coming: You need to live at the same address. It looks like you're trying to join Dio from a different country. I was in another co...
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- Spotify Star
- 395 Views
- 1 replies
- 0 likes
- 395 Views
- 1 replies
- 0 likes
I can't get Spotify premium
I want to update from Spotify free to Spotify Premium, but every time I click on "get started" for the individual plan, I get an error message saying I'm not eligible for it. I did use the free month trial years ago and did not continue the subscript...
- I want to update from Spotify free to Spotify Premium, but every time I click on "get started" for the individual plan, I get an error message saying I'm not eligible for it. I did use the free month...
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- Spotify Star
- 181 Views
- 1 replies
- 0 likes
- 181 Views
- 1 replies
- 0 likes
I asked for refund, money didn't came back
I cancelled the premium subscription, because it was on wrong account, so I asked a refund. Money didn't came back
- I cancelled the premium subscription, because it was on wrong account, so I asked a refund. Money didn't came back
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- Spotify Star
- 165 Views
- 1 replies
- 0 likes
- 165 Views
- 1 replies
- 0 likes
Removed from family plan and completely deleted my account?
I was removed from my relative family plan and account completely deleted. You could have warn me, I would have pay my own subscription 路
- I was removed from my relative family plan and account completely deleted. You could have warn me, I would have pay my own subscription 🤷♂️
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- Spotify Star
- 511 Views
- 3 replies
- 0 likes
- 511 Views
- 3 replies
- 0 likes