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Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription 

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144 Replies

Hi there,

 

Thanks for posting in the Spotify Community, and welcome! I hope you don't mind me replying in English.

 

You can read about Spotify's Refund Policy in this support article. If you believe that you're eligible for a refund, feel free to reach out to Customer Support here.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
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Note: I'm not a Spotify employee.

I forgot to turn off invidual's premium plan yesterday and it charged me money today because of that, is there a way I can get my money back and cancel my subscription?

Plan

Premium Invidual

Country

Poland

Device

PC

Operating System

Windows

 

My Question or Issue

i want my money back

Hey @Anthonyyy1,

 

Thanks for coming to the Community.

 

If you believe that you're eligible for a refund, feel free to reach out to Support at https://www.spotify.com/about-us/contact/. 🙂

MaximSpotify Star
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Hello, I am looking for a Customer Service phone number to cancel my Spotify subscription. I don't use Spotify but I get charged for the subscription for some reason and unable to log in online.

Please can someone help?, thanks very much. 

I never subscribe sportify but my bill has bern charges for sportify

subscription automatically charged the money and the plan still not making any difference so i press cancelled subscription but my money’s still not be returned. I tried to get my money back but when i press refund policy on google there’s shown nothing in the payment history. I need an answers 

**bleep**

Hi I never sign up for any Spotify premium but I got deducted money from my account please cancel and refund me

Здраствуйте хотел бы отменить подписку потомучно у меня оплата подписки сама по себе забыл отключить и я толком не пользоюсь подпискою а денги нужны и у меня толькочто сняли средства за подписку которыё мне очень были нужны Просьба вернуть средства и отменить подписку

I have change for student Spotify since May and they are Charging me twice. Can I get a refund ? 

I just want my money please 

 

Plano

Prêmio 

País

Brasil

Dispositivo

Xiaomi redmi note 11

Sistema operacional

Android 

 

Minha pergunta ou problema

Reembolso de 21,90 da assinatura do Spotify Premium 

I accidentally bought 2 individual accounts can i please cancel 1 and get a refund. pleasssee.

Eu cancelei meu premium individual hoje, mas horas após o cancelamento, tive um débito automático do valor do premium, mesmo que no app diga que estou no spotify free. O que fazer?

My account is linked to the country Georgia.
I moved to Serbia, but I don't have a local payment method.
Because of this, I can't change the country of my account.
Because of this, I can't add my daughter to the duo plan, since her account is in Serbia, where we both live.
I want to cancel the premium duo plan and get my money back, if there is no other way to change the country to the one where I actually live.

Hello. My mother accidentally subscribed to an individual plan instead of family plan. Would it be possible to cancel, get a refund, then subscribe to family? Or to subscribe to family without having to pay more than we need to?

  • Aşağıdaki bilgilerin hiçbiri gerekli değildir. Ancak, ne kadar çok bilgi verirseniz, size yardımcı olmaya çalışmamız o kadar kolay olacaktır.

Plan

Premium

Ülke Türkiye

Xanomi not 9 pro

İşletim Sistemi

(iOS 10, Android Oreo, Windows 10,vb.)

 

Soru veya Sorunu

Deneme süresi için açmış olduğum hesabımdab benden habersiz para kesintisi olmuştur iadesini talep ederim

I bought Premium on the wrong account and within ten minutes of the purchase I contacted customer care and told them I needed it on another account. They said I will change your account to free and refund your money. I still haven't received the money and it was on 16/10/24

It's useless am deleting even my account this guys tricked me into paying for premium...I got a free premium account for months now they took money from my account without verify with me am very angry with this app they scammed me

 

написано оплачено но подписку я отменил деньги не вернули

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