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Cancel subscription and get a refund

Solved!

Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription 

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Top Answer
Joan
Moderator

Hi there folks,

 

Thank you for your replies. Since this thread appears to be getting some more attention, we'll gladly help clear out some confusion.

 

Firstly, be advised that if a payment has already been processed, cancelling the subscription will not refund this payment and your Premium will instead remain active until the next billing date. Any and all refund requests are handled via our support team, you can reach out to them at any time. Be advised that refunds can only be processed within a brief timeframe after the date of purchase. Make sure to have all of your payment information on hand, as our team will need it to find the payments and verify you as the account owner.


Hope this helps.


 

50 Replies

Hi there,

 

Thanks for posting in the Spotify Community, and welcome! I hope you don't mind me replying in English.

 

You can read about Spotify's Refund Policy in this support article. If you believe that you're eligible for a refund, feel free to reach out to Customer Support here.

 

Let me know if you have any other questions, and have a good day!

AdamDamSpotify Star
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Note: I'm not a Spotify employee.

I forgot to turn off invidual's premium plan yesterday and it charged me money today because of that, is there a way I can get my money back and cancel my subscription?

Plan

Premium Invidual

Country

Poland

Device

PC

Operating System

Windows

 

My Question or Issue

i want my money back

Hey @Anthonyyy1,

 

Thanks for coming to the Community.

 

If you believe that you're eligible for a refund, feel free to reach out to Support at https://www.spotify.com/about-us/contact/. 🙂

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello, I am looking for a Customer Service phone number to cancel my Spotify subscription. I don't use Spotify but I get charged for the subscription for some reason and unable to log in online.

Please can someone help?, thanks very much. 

I never subscribe sportify but my bill has bern charges for sportify

subscription automatically charged the money and the plan still not making any difference so i press cancelled subscription but my money’s still not be returned. I tried to get my money back but when i press refund policy on google there’s shown nothing in the payment history. I need an answers 

**bleep**

Hi I never sign up for any Spotify premium but I got deducted money from my account please cancel and refund me

Здраствуйте хотел бы отменить подписку потомучно у меня оплата подписки сама по себе забыл отключить и я толком не пользоюсь подпискою а денги нужны и у меня толькочто сняли средства за подписку которыё мне очень были нужны Просьба вернуть средства и отменить подписку

I have change for student Spotify since May and they are Charging me twice. Can I get a refund ? 

I just want my money please 

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