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Cancel subscription and get a refund

Solved!

Cancel subscription and get a refund

I dont use Spotify enough to pay for a subscription I'm going to cancel subscription 

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Top Answer
Joan
Moderator

Hi there folks,

 

Thank you for your replies. Since this thread appears to be getting some more attention, we'll gladly help clear out some confusion.

 

Firstly, be advised that if a payment has already been processed, cancelling the subscription will not refund this payment and your Premium will instead remain active until the next billing date. Any and all refund requests are handled via our support team, you can reach out to them at any time. Be advised that refunds can only be processed within a brief timeframe after the date of purchase. Make sure to have all of your payment information on hand, as our team will need it to find the payments and verify you as the account owner.


Hope this helps.


 

99 Replies

I cancelled Spotify subscription because I wanted to change it from spotify duo to family one. I did it the day before payment should be taken. But today money was taken and I can't find any ways how I can cancel it

sorry, *get my money back

Plan

De primera calidad 

País

Colombia

Dispositivo

Samsung Galaxy A14

Sistema operativo

Android

 

Mi pregunta o problema: 

Pague por nequi y me dieron un código para utilizar el premium, no me sucedió entonces intente pagarlo con tarjeta y si me funciono, LO QUE PIDO ES QUE ME DEVULEVAN EL DINERO CON EL QUE CANCELE LA PRIMERA VEZ

 

anule mi suscripcion de spotify en menos de 15 dias de pago y estoy esperando el reembolso de los 4550 pesos y no se como se solicitan

no puedo gastar el dinero que se cobró en la suscripción de spotify por qué no es mío y lo necesito urgente

Quiero cancelar la suscripción

Hi, am i able to refund my spotify monthly subscription, cause i bought it yesterday and it said it was a one month free trial but i dont know if i was not elligble for it or what, but it took the money to pay for it and i didnt recieve the free one month back, and i needed the money i had on my account for school so i want to know if its possible to refund please.

Elimine mi cuenta de google con una subscripcion activa pero apesar de borrar el correo se mantiene el cobro quiero una devolucion

3 months free Spotify premium get 59 rupees but I paid 119 rupee 59 cashback but 59 it's charged. So today cancel my subscription but 59 not reflected in upi app.

Plan

Free/Premium

Country

India 

Device

Realme 8i

**bleep**

 

My Question or Issue

 

me too

i am also facing same issue.

Hello, I mistakenly extended the subscription to an account on which I do not use spotify, can I cancel the subscription and return the money?

The ai says I’m ineligible for a refund because its says the date of the subscription starts at the start of the trial which doesn’t make sense because I wouldn’t need a refund for a trial, I want the refund for this months subscription that I was charged for, which is separate from a trial, and customer service says that I have to cancel the trial before I’m charged to be eligible for a refund, its makes zero sense.  The app doesn’t even offer me an option to cancel the subscription. 

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I didn't subscripe to spotify  Please help me cancel this, you are making it very difficult for me to cancel  when not able to find my name. Can I please speak to someone about this. I'm going in circles trying to get to the correct place to cancel

Cancelei o Spotify e veio cobrou o valor como faço 

spotify kapalıyken hesabımdan para çekildi ve premium hesaba geçti 

I've cancelled my premium account but still not refunded and also my premium is cancelled 

 

Quiero mi reembolso de dinero ya paso un día y no llega mi dinero a mi cuenta🧐

I don't need the Spotify premium, so i need to cancel the subscription and refund the money back to account 

I should have canceled my subscription today but I forgot and got charged. Can I get a refund please? 

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