Announcements

Help Wizard

Step 1

NEXT STEP

Cancelling an account for somebody who has died

Cancelling an account for somebody who has died

I'm trying to cancel my husband's spotify subscription, he passed away recently. How can I do this, as I don't know his password and can't sign into his account to cancel?

Reply
1 Reply

Hey, 

 

I'm really sorry and hope time brings you peace. 

 

I understand you do not have access to his account, if so, you need to get in contact with Spotify support and provide them with all the info they might require, their Accounts team will be able to help you out.

 

The easiest way to contact @SpotifyCares is on Facebook or Twitter.

 

Also, you may fill the form here: Contact Form

 

Good luck! And may music heal you soon.

Suggested posts