Charged Twice

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Charged Twice

katykodrich
Newbie

Hello, I recently signed up for the Student Spotify/Hulu subscription and was charged twice. My bank statement has two 4.99 charges from "Card Hold / Spotify Premium" this is extremely concerning for me because I linked an account I already had through Hulu and feel I shouldn't be charged at all yet because I already paid 7.99 for the current month. 

1 Reply

JuanSebastian
Roadie

Hi @katykodrich

 

If the payments show as pending, this could explain things: https://support.spotify.com/article/pending-charges/.

 

Any questions, give us a shout 🙂 

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