Cancelling subscription

[mano1912]

Hello everybody 

I have been using Spotify for a very long time but due to some issues I don't use it anymore. Now every month, my premium subscription money is debited from my account. Now the issue is that I do not remember either my password or email and the email that I must have signed up on is not functional anymore. If somebody could guide me through this, It would be great as I would like to cancel my subscription and I do have proof of money being debited through my bank account. 

Plan

Free/Premium

Country

Australia

[Billy-J]

Hey @mano1912, thanks for reaching out to the Community!

Sorry to hear you want to cancel your subscription. For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!