Cannot cancel subscription

[Mkhuseli]

I want to cancel my Spotify premium subscription. But there is no option for cancelling. I used Facebook details to register the account, however that Facebook account does not exist anymore so I cannot login on Spotify.

Plan

Premium

Country

Device

(Huawei y9 prime)

Operating System

(Android.)

My Question or Issue

[Alex]

Hey there @Mkhuseli,

Thanks for reaching out about this in the Community!

Have a look at this support article, which explains how to reset your password on a FB created account and use that email and password to log in. After that you can cancel your subscription as so:

1. Log into spotify.com/account.
2. Under Your plan, click CHANGE PLAN.
3. Scroll to Cancel Spotify and click CANCEL PREMIUM.

Your Premium stays until your next billing date, then your account switches to free.

Cheers.